The play market on android does not turn on. What to do if Google Play services cannot be installed on Android
Google not working Play Market- one of the most common problems on Android devices, which occurs on both cheap smartphones and flagships. What causes the problem and how to fix it, we’ll talk below.
The malfunction can manifest itself in different ways:
- Play Market won't launch
- all sorts of errors when installing applications
- problems connecting to google play service
Google Play Market does not work
#1 Reboot your smartphone
Believe it or not, rebooting, as before, helps solve most problems. Turn off and turn on your device again and try to access the Play Market. If it doesn't help, read on.
#2 Check your internet connection
If you use to access the Internet cellular network, try connecting to Wi-Fi connection. In some cases this step may be useful.
#3 Set date and time
Although the date and work Play Market, at first glance, are not connected in any way; many users note the dependence of correct operation on the exact time set.
#4 Problem with Google servers
It is rare, but it happens that Google servers may be unavailable. To exclude this item, you should check how the Play Market works on other Android devices. If there are no problems on other phones, read below
#5 Clear cache and Play Market data
- Go to your smartphone settings in the “Applications” section
- In the list of applications, find Play Market and select it
- To clear the cache and data, click the corresponding buttons
#6 Reinstall Play Market
Since the Play Market is a system application, we cannot simply remove it. But it is possible to remove its updates.
Find the Play Market in the application manager as in the previous method and click the “Uninstall updates” button. If there is no such button, select "Disable" (after the updates are removed, do not forget to enable it back)
#7 Delete cache and data from Google Services Framework and Google Play Services applications
Find the application data in the application manager and perform the same operations as in the previous method. After that, restart your device and try opening the Play Market again.
#8 Enable Google Accounts and Download Manager apps
Open Settings => Applications and select "Show system apps"
Find the Google Accounts and Download Manager apps and check if they are enabled.
#9 Sign out of your Google account and sign in again
- Open Settings
- Select "Accounts"
- Find your account
- Click "Delete"
After that, sign in to your Google account again using your account information.
#10 Use a VPN connection
After the situation with the ban on Telegram in Russia, problems with connecting to the Play Market arose large number users. The thing is that, together with Telegram, Roskomnadzor blocked a large number of Google IP addresses.
To solve the problem, you can use one of the applications that allows you to create a VPN connection.
One of the most popular is the Turbo VPN application.
Download Turbo VPN (7.69 Mb)
Launch the application and click on the carrot button.
Try launching Play Market.
#11 Factory reset
If none of the above methods help, all that remains is to take drastic measures - reset your smartphone to factory settings.
- Go to your phone settings
- Select "Backup and Reset"
- Confirm your decision
If the Play Market does not work on your phone or tablet, then the reason for this may be a number of errors, ranging from a crash to a conflict with other applications. To prevent Play Market from breaking, you have to look through a large number of settings and try different ways troubleshooting.
Bug fix
If Google Play Market does not start on your tablet or phone, first restart the device. Restarting the system eliminates simple software glitches that prevent the Play Market from working.
If rebooting does not help, and the Play Market on Android still does not open, check the availability and speed of the Internet. If you connect to the network via WiFi, there may be channel congestion, due to which the speed will drop significantly. The cause of the failure may also lie in a missing communication signal when using mobile traffic.If there is no connection, then the Play Market will take a long time to launch and open.
One more possible reason Problems - incorrectly set date. To change date and time settings:
- Open settings.
- Go to the “System” section. Find the "Date and Time" submenu.
- Set the correct value.
If these simple methods did not help eliminate the errors of the working Play Market, and it still writes that the launch is impossible, then you will have to use other methods.
Working with built-in applications on Android
If there are no problems with the date or Internet connection using WiFi or mobile traffic, and the Play Market does not start, then work with the temporary data of the built-in programs. You should start with the Play Market:
- Open the "Applications" section in Settings, go to the "All" tab to display the built-in programs.
- Go to Play Market settings.
- Erase data and clear cache.
Check if the app store is working. If not, go back to its settings and uninstall the updates. Check the program status again.
If uninstalling updates and clearing the Play Store cache did not help, follow similar steps with other programs – Services Google Play and Google Services Framework.
Also, make sure that the Download Manager application is enabled on your system. You can also find it on the “All” tab in the “Applications” section.
Deleting an account
Deleting and re-adding your Google profile can help resolve the problem.
- Find the Accounts section in Settings.
- Open the sync options for the Google profile you are using.
- Call up the additional menu and select “Synchronize” to create an up-to-date backup.
- Call up the additional menu again and select “Delete”.
After deleting the profile, reboot your device. The next time you start, go back to the settings and add your account again by entering your email and password.
TO account There is one more important note: the Google Accounts application must be enabled in the settings. You can check the status and, if necessary, launch the built-in program for working with profiles in the “Applications” section on the “All” tab.
Troubleshooting application incompatibilities
One of the reasons for Play Market blocking is the operation of third-party applications. First of all, we are talking about the Freedom program, which allows you to make in-game purchases from a fictitious card. If the Play Market does not connect or is not updated after Freedom, then you need to clean hosts file. The reason that the Play Market on Android does not work may be incorrect entries added by the Freedom program. To remove them you will need root rights.
If the problem disappears after a reboot, then you have correctly diagnosed why the Play Market application is not working.
Reset settings
What to do if the Play Market store does not work, and all of the above methods have been tried and found to be useless? In this situation, there is only one way out - deleting all information from the device.
- Back up your important data: contacts, messages, photos, videos, etc.
- Open settings, go to the “Backup and reset” submenu.
- Select Reset Settings. Click Reset Settings.
- Confirm the operation and wait for it to complete.
Resetting settings completely clears internal memory, however the information on external storage remains untouched. Therefore, the same photos and videos can be saved by simply moving them to a memory card. Contacts can be synchronized with your Google account. Resetting settings is a drastic way to solve the problem, so you have to resort to it extremely rarely. Usually the answer to the question why the Play Market application does not work on Android is much faster and safer for personal data.
Problems on Meizu smartphones
If Google Play Market does not work on your Meizu phone, then you do not need to use the methods listed above. Chinese developers (we are talking about official Meizu products) are making Google Play Services available as an installer. This is done so that when you first start the device, Google service updates are immediately installed.
We've all had problems with the Google Play Market at some point in time. Whether it was an error message when downloading applications, a sudden glitch in the Google Play Market, or this service simply did not want to open - it doesn’t matter. The important thing is that we have solutions to problems like these. Below we will tell you about our recommendations if you have problems with Google Play Market.
Check date and time settings
As far as we know, Google regularly checks the date and time in your smartphone for the Play Store. If this service cannot determine the time, some problems may arise with it. Google servers You will have a hard time synchronizing with your device, which is why your Play Market may work intermittently.
To get rid of this problem, you need to go to the settings of your device. In them you should find the “Date and Time” section. Click on its icon and you will see whether the option to automatically synchronize date and time across your network is enabled. If this option is not active, you should enable it.
If the above option is activated on your device, but Google Play Market still does not work, then you need to manually set the date and time. First, you should disable automatic date and time adjustment over the network. After this, start entering the date and time as accurately as possible. If this method does not help, do not be discouraged, as there are many other ways to restore Google to normal operation. Play Store.
Check your internet connection
This may seem like an overly simple and easy method, but checking your Internet connection can save you from a number of problems. Try switching from Wi-Fi to mobile data, or vice versa, and then find out if the problem is resolved.
Installing the latest version of Google Play
It may sound stupid, but sometimes it happens that an update for Google Play is available, but it cannot be downloaded to automatic mode within a few days after it official release. If you already have APK file, then you can install the latest version of Google Play very quickly.
Clearing Google Play Store cache
In some cases, you can make the Play Market work as it should by clearing the cache. A cache is a memory area where data is temporarily stored, which, if necessary, can be quickly restored without rebooting the device. Clearing the cache can be done without much difficulty and it may solve your problem.
First of all, go to settings from home screen your device. Next, open the “Applications” section, or “Application Manager” - it depends on your device. Now you will need to either scroll down and click on the “Clear Cache” icon, or you will need to open “Memory”, find the “Cache Data” icon, click on it, and then delete the cache data. Once all these steps are completed, log into Google Play Store again and see if your problem has been resolved. If not, then you should try the other methods below.
Clearing your Play Store data
Removing your data from the Play Store is similar to our first tip, but the process destroys a little more information. During uninstallation, the application returns to its original state and loses your saved data, including those that were likely the cause of the problem.
Keep in mind that deleting data from the Play Store will destroy your files, settings, accounts, databases and any other information. You must also ensure that you have your account login information as this will also be removed from your account. Google account Play Market.
So, to get started, go to Settings and open Applications or Application Manager. After that, you need to scroll down to see and click on the “Clear Data” icon, or go into “Storage”, see the “Cache Data” icon, click on it, and then delete the cache data.
Clearing data and cache in Google Play Services
It is likely that problems with the Play Market may be directly related to Google Play services. If the Google Play Store can be called the “heart” of your Android device, then Google Play Services will be its “soul”. By the way, Google services Play is a mysterious background process that allows apps to communicate with different areas of your device, allowing them to sync, send push notifications, etc.
If clearing the cache and data of your Google Play Market did not give you anything, then you should go to your Google Play Services and clear the cache and data of this section. This process is quite simple. You should go to settings and open “Application Manager” (or “Applications”). Next you need to find Google app Play Services. Depending on your device, either click on the “Clear data” inscription, or open the “Memory” subsection, find the “Cache data” icon, click on it, and then delete the cache data. If this does not solve your problem, then go back to the Google Play Services application page and click on the “Manage space” (or “Storage management”) icon and then click on the “Delete all data” icon.
Install the latest version of Google Play Services
Another way that can help is to download and install the latest Google versions Play Services and Google Play Market. In our opinion, the most latest version Such software should be the most stable, so it makes sense to keep this software up to date.
The first thing you need to do is check the current status of the Google Play Store. Open the Google Play Store app and tap the menu icon in the top left corner of the screen. Next, click on the “Settings” icon, and under “General” you will be able to see the availability of updates for the Google Play application. Now click on the “Auto-update apps” icon and make sure that the “Auto-update apps over Wi-Fi” option is enabled. After this, check that you have a Wi-Fi connection.
Note that getting the most new version Google Play Services is more complex and describing how to do it will take a lot of time. You can find out about this from the Internet.
Reinstalling your Google account on your device
Now we will talk about more radical ways to solve problems. If your Play Store app is not working, then you should update your Google account. This will mean that this account located on your phone will be reset, and not only in the Google Play Store. Make sure you know necessary information about your account (or accounts) before you take action. You could lose your entire account if you are not careful.
So, first, delete your account and then create it again. This is not difficult to do. In settings, click on the “Accounts” icon. Now you need to click on the Google account that you want to delete, then click on the menu icon in the upper right corner and click on “Delete account”. You will need to do this for each Google account on your device.
The next step is to re-create a Google account. Return to settings and click on the “Account” icon again. You should see “Add Account.” If you see the account, it means you forgot to delete it. Click the “Add Account” icon and follow the onscreen prompts to re-create your account.
Checking your disabled apps
For some applications to work correctly, it requires the participation of other applications. This is especially true when you're dealing with system apps like Google Play Market. If you have recently disabled any application, then this may be the reason for your problem. Fortunately, it can be quickly eliminated.
So, in Settings, open Application Manager or Applications, and scroll to the Uninstalled Applications section. If you see any disabled services, open them and click on the “Enable” icon. Then check if the problem has been resolved.
Disable your VPN
Virtual private network A VPN is a great way to get your favorite media content outside of your geographic location. You can also use a VPN to install an application from the Play Market that belongs to another country. However, your VPN may cause problems with your Google Play Store in the region where you are currently located. If the above network is active on your Android device, you need to disable it. Go to settings, find the “Advanced” (or “Additional networks”) item there and disable it.
Activating the download manager
There is a possibility that the Play Market may stop working if your download manager has been disabled. In this case, the solution will be very simple. Go to settings, then click on “Applications” (or “Application Manager”). Now you will either see a list of all your applications or you must click on the “All” icon. After that, find the “Downloads” icon (“Download Manager”) and click on it. Next, you can see if the download manager is disabled. If it's disabled, you should see an Enable icon. Click on it to reactivate it. If you see the “Force Stop” and “Disable” icons, then in this case the download manager is active, and you can ignore the above advice.
Deleting the “hosts.txt” file (root rights required)
Advanced users who already have root rights can open file manager on your device, then enter the system directory (root) and look for the “hosts.txt” file. Once this file is found, it must be deleted. Important: do not touch other system files!
Removing old updates for Google Play
When you have a problem with an app, you can simply uninstall it and then install it again. This scheme may be useful only for some applications, and Google Play Store, as we know, is a system application in your Android device. There may be such a solution for you - to remove previous updates for the above application, and this may well fix the problem you have.
To get started, go to settings, click on “Applications” or “App Manager”, and then you will see either a list of all applications, or you need to click on the “All” icon. Now find the Google Play Store application, open it and click on the “Uninstall updates” icon. If the above application does not work, then you will need to go to the Google Play Market again and reinstall the updates.
Reset to factory settings on your smartphone
If you still have problems after using all the methods described above, then you have no choice but to do a factory reset. Of course, this is an extreme measure, and not without consequences - all your data will be deleted. Therefore, you will need to back up everything in advance. important information.
Once you have a copy of your important data, you can proceed with the reset. Open settings, find the section "Reset and backup" and click on it. Now make sure the slider next to “Back up my data” is turned on. Click on “Account Backup” to select the account whose data you would like to copy. Also make sure you have access to this account.
After completing the above steps, enter the Reset and Backup menu. Now tap on the Factory Reset icon at the bottom of the screen. Confirm that you want to do this reset, and after a while your phone will be the same as it was when you bought it. You can restore your data when you sign in to your Google account.
Did our tips help you? Do you have any other tips on how to get Google Play Store working again? Share your thoughts with us in the comments.
Play market doesn't work
Many users are faced with such a problem that Google stops functioning for unknown reasons, producing errors of various numbering, which are unlikely to mean anything to ordinary users. And sometimes this problem can occur quite often on one device.
First of all, you need to understand that the service may work due to technical problems related specifically to the service itself, or due to some problems related to our mobile device. In this article we will try to give advice on how to troubleshoot this problem.
The most simple reason you deleted the play market. You can download it again. We also advise you to download an alternative market - this.
Updated 07/14/2018
If your Play Market has been updated and stopped working, try downloading the old version. Latest update 10.8.23-all made a big problem (Android 5.1). If your phone freezes, the processor loads up to 100%, then hangs and does everything you tried to do while it was frozen, hard reset will not help, rolling back to will help old version Google play.
Updated 04/23/2018
If the play market stopped working for you on April 22 or 23, 2018, this is due to Telegram being blocked.
Crash in Google work: Why are the services not working? On the night of April 21-22, thousands of Russian users complained about the inaccessibility of the Google website. On April 16, Roskomnadzor blocked 655,532 IP addresses associated with Amazon and about a million more Google addresses. We hope that the blocking is temporary, but in the meantime you can use our site, look at the application and games in the site menu, you might like something. Add the site to your bookmarks.
To make the application work, you can try.
No matter how trivial it may sound, the first thing you need to do is reboot your smartphone, because sometimes the system can freeze, and a simple reboot will return it to working condition.
2. Reconfigure Google Play Market
1). Go to the “Settings” section;
2). Open the “Application Manager” section (on some devices this column is simply called “Applications”);
3). Find it in the Google Play list and click on Market
4). Here we need to click either “Erase data” or “Clear cache” - on different models devices, this column can be called one way or another.
If after this the problem has not been solved, we will look for a solution further.
3. Get rid of application updates.
We also go to the “Settings” section, then to “Applications”, but do not erase the data, but click “Delete updates”. Thus, the Market will return to its original state, when the program was just installed on the smartphone.
4. Reset Google Play Services settings.
We do the same as in the second point, only we select not the Market itself, but “Google Play Services”. Then we clear the data and cache.
5. Google Accounts is not activated in Settings
To enable the application, you need to go to the “Settings” section, then to “Applications”, then click on “All”. Find the item “Google Accounts” and activate the program.
6. “Download Manager” is disabled
Go to the settings section in “Applications”, then to “All” and find the “Download Manager” section in the list. If the manager is not activated, you need to enable it. But if it's enabled, you don't need to change anything. So the problem lies elsewhere.
7. Removing your Google account and restoring it
To delete an account, go to “Settings”, then find “Accounts and synchronization settings”; in some devices this column is called “Accounts and synchronization”. Here we delete the account and then restore it.
8. Programs that prevent the Google Play Store service from working
Some applications you have installed may block the Market from working. Therefore, carefully “walk” through the list installed programs, it is likely that some programs do not allow the Market to work fully. Such service-blocking applications include Freedom.
9. Troubleshooting the “hosts” file
So, you actually have Freedom installed on your device. Then the ninth point will certainly help you understand the current problem. But in this case, root rights are required. First of all, you will need to disable the Freedom application. You can do this by going to Stop. After we have disabled it, feel free to delete it.
That's not all, next we will need the Root Explorer program. Downloading it is not difficult. So, we have the program. Next, go to the path “/system/etс/” and find the hosts file. You can open it using any text editor. In this file we need to leave only one line: “127.0.0.1 localhost”. If it is not there, we register it ourselves. There should not be any other lines.
10. Reset settings - Hard Reset
The toughest, but time-tested method. Thus, we delete absolutely all data located on the internal storage. If you have a memory card installed, then there is no need to worry about it, all data will remain safe.
And so, go to “Settings”, click on the “Backup and reset” item and select “Reset settings”. After this, the option “Reset phone settings” will appear in front of us, then click “Erase everything”.
There is no need to be afraid for your data, since there is a backup copy of the system. It is not difficult for the user to create a copy. You just need to find the item “ Backup data." Once after clearing the data you reboot mobile device, all data can be restored from the compiled copy.
11. Lack of internet connection
Perhaps the problem is the lack of Internet. Go to any browser and try to open a website, but if you can’t do this, most likely you need to solve a problem with the Internet.
12. Set the correct time - “No connection”
Let's say you see the error “No connection”, but you have made sure that the Internet on the device is fully functional. Then you will need to go to the time settings and set the correct time zone and, accordingly, the time itself. To prevent such problems from arising again, you need to create synchronization between time and the network. It's very easy to do. Go to “Settings”, click on the “Date and time” column, and then, next to two columns, check the boxes – “Network time zone” and “Network date and time”.
13. Clean the Clean Master system.
CCleaner, run, click clean. Ready.
14. Error when receiving data from the RH-01 server
If all these tips did not help you, ask questions in the comments and the PlayMarket-androidS site team will help you.
You may have one of the following problems:
- Play store error: insufficient memory.
- Play Market error: no connection.
- What do they mean Google errors Play.
Often, for Android OS users, the Play Market, the official application store from Google, does not work.
The cause of the failure can be either short-term slowdowns of the device or serious problems in the OS system files.
Let's look at the problem in more detail.
Pay attention! Before you start solving the problem, try simply restarting your phone and opening the program again.
1. Check your phone settings
If the program opens, but you cannot install any application, check your smartphone settings, namely “Date and Time”.
Due to incorrectly set date and time, the phone cannot receive a trust certificate, which is necessary to start the installation.
Go to the smartphone menu and click on the “Settings” icon. Now scroll down the page that opens to the “Date and time” item. Click on it and enter the correct parameters in the window that opens.
If you are configured to automatically receive data via the Internet, it is better to disable this option.
Now close Play Market (remove from the list open applications) and run the program again. Installation of programs should work correctly.
2. Clearing the cache in the Play Market
If the application store does not open, or an error window pops up immediately after opening, clear the program cache.
Deleting the cache will not affect the display of user data in the market.
A cache is an intermediate buffer of data that stores individual programs. Accordingly, if too much data accumulates in the buffer, the application begins to work incorrectly.
To clear the cache in the Play Store, go to your phone's settings and open the list of all applications.
Then find the Google Play icon and click on it. In the window that opens, click on the “Clear cache” button.
After deleting the data, you must reboot the device for the changes to take effect. Usually, deleting the cache returns the program to functionality.
3. Deleting data
Play Market turns on, but data is not loaded? Most likely, your phone cannot set up a connection to the server. Check your Internet connection and clear program data.
Due to the frequent occurrence of errors, “non-working code” may be written to the root folder of the program, which interferes with the operation of the market.
You can delete all third-party files and error information manually through the phone settings menu:
- Open the list of all installed programs;
- Find Google Play Market in the list;
- Open the "About the application" window;
- The “Memory” field displays data on the volume of files and folders that were recorded on your device after installing the market. All this information must be deleted. To do this, press the “Erase Data” button and wait until the memory counters are reset. Open the app store after rebooting your phone.
Notice! After deleting the data, you will need to re-enter your login and password to authorize in the service - all settings will be reset automatically.
Information about previously installed programs will be saved in the “Favorites” section.
4. Working with updates
Problems with the standard app store may occur due to system bugs. As a rule, developers fix bugs in new update packages.
You need to check for updates, but you should remove old updates first.
This can be done in the information window Play app Market (Figure 4).
Click on the uninstall updates button. Then forcefully disable the program. Relaunch the market, everything should work fine.
Also make sure that the latest updates are installed. After the developer releases new updates, the “Update” button will appear in the settings.
5. Automatic account synchronization
For ease of use, all Android OS users can set up synchronization of a single Google+ account with almost any program.
This way you don't have to constantly create a huge number of custom pages in different applications.
Account synchronization is configured in the phone settings (the “Accounts” field).
To fix the market launch error, try deleting your Google account in the settings.
This action does not deactivate your personal page, but only disables it on your phone.
After deleting, try logging into your profile again. Then reboot your device. Turn on the Play Market and wait for the program to complete synchronization with your account.
You should also make sure that the synchronization options you select are correct.
Open your account settings as shown in the image below and select the services you want to interact with.
It should be noted that the operation of the market or your Google account may be affected by third party programs that are installed on the phone.
Often the cause of the failure is “copies” of the official store or other utilities in which you can purchase games (examples of such applications: Steam, Freedom, Best Market and others).
6. “Downloads” utility settings
IN operating system On Android, standard services are responsible for working with various functions.
The “Download Manager” system utility is responsible for receiving data from the global network (installing and updating applications).
The result of a failure of this service may be a disruption of the Play Market, browser, email.
First of all, make sure you are using current version firmware of your phone. Adopt available over-the-air updates.
Check the status of the dispatcher.
In the list of all programs, click on the download icon and wait for all data to download.
Most likely, the service is simply disabled, so you do not have access to the application store. Click on “Enable” to resume work.
To increase the likelihood of eliminating errors, we also recommend clearing the cache and program data.
7. Unblocking services from Google
The previously discussed “Download Manager” service is the main utility that ensures the functionality of the Play Market on your phone.
However, other programs from Google can also affect the operation of the store.
Go to Settings and open the Application Notifications window. Next, disable blocking Google services, as shown in the figure below.
This action allows you to configure uninterrupted access of all Google utilities to your device.
You will automatically receive the latest information about the operation of applications and update data, due to the absence of which the Play Market may not work.
8. Working with system root files
Third Party Applications can make changes to the phone's system files.
One such file is host.sys.
Text in this document may have been introduced by Freedom, Trojan horses, or other forms of malware. The only way to fix the problem is to edit the contents of the file yourself.
First, stop all programs and services that may block the operation of the market.
If possible, remove applications after installing which the store stopped working.
Now go to file system using a conductor. It's better to use ES File Manager or Total Commander.
Pay attention! Edit content system files, in particular host, is only possible on devices with root rights. If you don't have them, you need to carry out additional settings to gain superuser capabilities.
In the system Android folder find the host file and open it.
It should contain only one line indicating the address and name local network. Thanks to this content, all programs that use connections with global network, can connect to the device.
The figure shows part of the text that was added to the file by third-party sources.
The highlighted line blocks access of Google services to the phone. Delete it, save the changes to the file and restart the phone.
Thematic video:
