Wired mouse does not light up. The mouse began to react poorly

Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances of the process are recommended to pay attention to? Sometimes factors that are not at all related to information can influence the mouse. Users can immediately take faulty equipment to system administrators for diagnosis. This is a logical decision, but there is no need to rush. You can independently figure out why the mouse does not always respond to clicks, and even cope with problems without outside help.

Garbage

The first and fairly common cause of the phenomenon under study may be simple clogging of equipment. If the mouse does not respond well to clicking or does it only once in a while, it is recommended to check its cleanliness.

Clogging can be eliminated only with new equipment. If the device has been working for some time, then if there are problems with the mouse, you can clean the component. It's not that hard to do. The result will not be long in coming - after the user removes all the dirt accumulated under the buttons, the mouse will work at full capacity.

Malfunction

But this is only one option for the development of events. In fact, there are a lot of possible scenarios. Mouse not responding to clicks? It is likely that the equipment is in faulty condition. Relevant for any devices - both new and those that have been working for some time.

It is recommended to take faulty equipment to a service center. There, the technicians will check the device and tell you whether it can be repaired. If yes, then you can leave the mouse at the service center until the problem is fixed. Otherwise, you will have to completely change the input device.

Functionality check

If a new mouse or a mouse that has already been cleaned of dirt and dust does not respond to clicks, you can check its functionality yourself. To do this, it is recommended to connect the device to another computer, install hardware drivers and make sure everything works.

This technique allows you to make visits to service centers with specific complaints. Also, with the help of such a check, you can often understand the sources of problems and failures. What other scenarios are possible? What should you pay attention to in this or that case?

Jacks and connectors

Mouse not responding to clicks? What to do? For starters, don't panic. This problem occurs among many users; often the source of the problem is a purely technical component; this does not pose any danger to the computer or operating system.

Alternatively, the cause of problems with the mouse may be a damaged connector. The socket to which the equipment is connected is damaged, as a result of which contact between the machine and the manipulator is established only once.

There is only one way out - connect the mouse to another socket. This is the only way to fix the problem. By the way, the connection connector on the device may also be damaged. In this situation, it is better to purchase a new mouse. After all, connectors are usually not repairable. Or after these manipulations they still break, and very quickly.

Drivers

What if the mouse does not respond to clicks or does it every once in a while? There are a lot of options for the development of events. It has already been said that often all problems are technical. But there are exceptions.

For example, the following layout is typical for gaming mice. It's all about the drivers. This software is responsible for recognizing devices in the operating system. An old version or the complete absence of these applications can lead to the fact that the mouse will work only once in a while. Or they will even find themselves among unknown to the computer equipment.

In this case, you just need to install drivers on your computer (usually they are included with mice) or update existing ones. After that operating system reboots. Is there progress? Then you don't have to worry. The mouse still doesn't work fully? We need to look further for the source of the problem. There are still many alternatives.

Touchpad

Only laptop owners encounter this problem. Does the mouse not always respond to clicks or does not work at all, although there is a cursor? You can try to check the operation of the touchpad. If it functions normally, it is recommended to disable this component.

The thing is that some laptops and operating system builds do not support simultaneous operation of the touchpad and mouse. Therefore, a hardware conflict occurs. As a result, the mouse refuses to work normally.

As soon as the touchpad is disabled, the connected device will return to full functionality. And you can continue to use the mouse. By the way, you shouldn’t be surprised if the problem arose suddenly - no one is immune from this.

CPU

But if the mouse does not immediately respond to clicks, then the problem may be different. For example, a slow response from information is sometimes due to high processor load.

Why does this phenomenon occur on computers? There are a lot of options. Among the most common are the following:

• a large number of functioning programs;
• the computer does not comply with the system requirements of the operating system;
• viruses;
• long-term operation of equipment without shutting down or rebooting;
• lack of hard disk space for normal operation of the OS.

In any case, you need to provide the processor with unloading. It is recommended to close numerous programs running in the background and also restart the machine. It's better to give her a few hours to rest. Next, the user must resume trying to connect the mouse. The problem should go away.

Viruses

Mouse not responding to clicks? A virus, as already mentioned, is the real cause of a problem with equipment. Any computer “infection” can lead to this phenomenon.

What to do in this case? We need to try to cure the computer. If the problem occurs on a laptop, the touchpad will help. With it you can easily control your computer and cursor. The anti-virus system will find and disinfect potentially dangerous files. If this fails, the user will be prompted to delete the document.

As a rule, when the cursor cannot be controlled at all, the computer is taken to service center. There, the system will quickly be cured of all viruses without causing any damage to the owner’s data.

Incompatibility

If the mouse does not respond to clicks, you should pay attention to the system requirements. The thing is that all modern equipment has certain demands on the computer. Non-compliance with this makes the device impossible to operate. Or it will function unstably.

When an incompatibility with the operating system is detected, you can solve the problem in several ways. Either the user changes the OS or the connected equipment. The second option is most often encountered in practice. It is recommended that Windows 10 owners pay special attention to compatibility issues. A lot of equipment conflicts with this operating system. Therefore, there is no need to be surprised that Windows does not respond to mouse clicks.

What to do in this situation? It has already been said: either change the connected equipment, or change the operating system. What exactly to do? Everyone decides for themselves.

Power supply

This is the last reason why the mouse connected to the computer does not respond. It's all the fault of the power settings. This problem most often occurs on laptops.

As practice shows, after this the mouse works better. It's actually not that difficult. It is enough to go through all possible options. This is the only way to understand 100% what’s going on. There is also no need to rush into purchasing new equipment. It is likely that you can do without it.

If the user doubts his abilities, he can take the computer along with the faulty equipment to a service center. They will quickly help you not only diagnose, but also fix any computer problem. What exactly to do? The final decision always remains with the user!

Users often encounter problems that arise when working with a computer. One of these problems is the computer mouse stops working. What could be the cause of the malfunction will be discussed in the article.

Types of mice

Computer mice can be classified according to the following criteria.

Causes of problems

Reasons why the cursor does not move and computer mouse Quite a lot of them stopped working, but they can be divided into two groups: hardware and software.

The hardware includes:

The software includes:

1. Problems related to the device driver.
2. Deliberate disabling of the mouse by malware.
3. Conflict between mouse utilities and other software.
4. Malfunctions of the operating system that created a chain of problems that led to the inoperability of the device.

Troubleshooting

Before taking any serious troubleshooting steps, check:

Important! If the device is not recognized (device descriptor request failed) or your mouse is in the "Other devices" section, the solution to the problem is described in detail here.

Wired

If you have checked the software of the pointing device, and when connected, the cursor does not move or moves erratically, the problem is in the hardware of the device. To resolve:

Wireless with USB transmitter

If you have a wireless mouse connected to your PC via a transmitter, go through and read the publication about. Nothing helped? Try this:

Important! Software installed for another product (mouse, wireless keyboard, touchpad, sensor) may cause a conflict with the wireless mouse. We recommend uninstalling the utilities, restarting the computer and checking the operation of the manipulator.

Bluetooth

If you are using a Bluetooth-enabled pointing device and the cursor stops working:

1. Turn off, replace batteries and turn on the device.
2. Check the operation of the transceiver (restart it, connect another device to Bluetooth).
3. Check the driver for the Bluetooth transmitter.
4. If necessary, roll back to a previous version or reinstall the driver.

WiFi

If the Wi-Fi mouse cursor stops working or begins to “twitch”, the reason may be in the protocol that the router uses. This is because the device and router operate in the same 2.4 GHz band. To solve this problem without replacing the mouse:

1. Go to the router settings in the Wi-Fi section.
2. Change the protocol to 802.11g, and save the changes (the experiment was carried out on a D-Link Dir-615M).
3. Reboot the router and turn off/on the mouse.

Important! Changing the protocol is suitable if the Internet speed is not higher than 25 Mbit/s.

Touchpad

First of all, check if the touchpad on your laptop is enabled. We recommend that you read the information about setting up the touchpad on this page.

The touchpad can be disabled by software. Go to BIOS:

If turning it on does not help and everything is fine with the driver, then there is a hardware problem. It could be:

• damage touchpad;
• disconnecting the cable.

Advice! If you are confident in your abilities, you can check the fastening of the touchpad cable. It happens that during transportation it jumps out of the connector for connecting to the motherboard.

If the tips in this article did not help you identify the mouse connection problem, . Describe your problem in detail, we will try to find an answer together.

If the mouse is connected to the system unit via the PS/2 connector (the round socket on the rear panel, next to which there is sometimes a picture of a mouse), it cannot be connected and disconnected in a “hot” way, i.e. when the computer is turned on. A short circuit can occur, to which PS/2 ports are very sensitive.

If you see that the cursor does not move and the system does not respond to mouse keystrokes, turn off the computer using the keyboard. To open the Start menu, press Ctrl+Esc or Win. Use the Down Arrow and Enter keys to select the Shutdown command and confirm the shutdown request by pressing OK.

Disconnect the mouse wire from the port and carefully, being careful not to bend the electrode pins, connect it again - the problem may be a lack of contact. Turn on your computer. If the mouse works, it means you did everything right.

The USB ports are designed for hot plugging. However, if the mouse connected via USB does not work, still turn it off. system unit before

If the problem persists, try the mouse on another computer. If the cursor moves and the keys work, the port on your system unit may be faulty or there are software problems.

To identify the source of the trouble, alternately connect known-good mice to the computer via PS/2 and USB ports. Usually there is no need to install special drivers - standard Windows utilities are also suitable. If not a single device works, there is most likely a software problem.

Using the Win keys, directional arrows, Tab and Enter, from the “Start” menu, go to the “Control Panel”, activate the “System” icon, in the “Hardware” tab, click “Device Manager”, then expand the “Mouse and other pointing devices” list . Use the combination Shift+F10 to call up the context menu and select the “Delete” command, then reboot. The system, having detected a new device, will reinstall the drivers for it.

If you connected new equipment or installed a new program, the reason may be a hardware conflict. Log into the system in safe mode when it boots in minimal configuration. To do this, restart your computer and press F8 after a short beep. In the boot mode menu, select " Safe Mode" When the system asks you to continue working in this mode, answer “Yes”. If the mouse works fine, remove the new hardware and software. Boot into normal mode.

If your system has the "System Restore" option enabled, try selecting "Load Last Known Known Configuration" from the mode selection menu. The system will offer you several system restore points to download. Choose the one closest to the time when the problems started. If the attempt fails, try another date.

There is another way to enter system recovery mode. When rebooting, select the “Safe Mode” option, but answer “No” when asked by the program to continue working. You will then be prompted to select a restore point.

OS Windows has a built-in “Troubleshooter”. To launch it, go to the “Control Panel” using the keyboard and expand the “Mouse” icon. Go to the “Hardware” tab using Shift+Tab and click “Diagnostics”. To run diagnostics, use the “Next” button. To select an answer to the system questions, press Shift. Perhaps as a result, it will be possible to find out the reason for the inoperability.

If these methods do not help, check your computer for viruses. Download the free AVZ4 program and deploy it to a flash drive. Press Win+R and enter the command F:\AVZ4\avz.exe into the “Open” window, where F: is the name of the removable disk in the system. Start scanning.

If the mouse works but freezes from time to time, right-click on an empty space on the screen, select the “Properties” option and go to the “Options” tab. Click "Advanced" and select the "Diagnostics" tab. Move the “Hardware acceleration” slider one notch to the left and confirm by clicking OK.

Regardless of what type of pointing device is used, sometimes problems may arise due to the fact that the mouse cursor does not move, but the mouse works. What are the reasons and how to eliminate the consequences of the problem, read on.

The mouse cursor does not move, but the mouse works: reasons

When starting to consider the reasons, we need to focus on dividing these devices by type. The easiest way to troubleshoot problems is when using standard devices connected to computers and laptops using a special plug or via USB ports.

In the case of wireless pointing devices or non-standard models intended for gaming, there may be many more reasons why the mouse buttons work but the cursor does not move.

However, some of the most common problems include the following:

• surface contamination;
• incorrect connection or switching on of the device;
• incompatibility and other problems with the USB port;
• incorrectly installed, missing or outdated drivers;
• exposure to viruses.

The mouse cursor does not move, but the mouse works: what to do first?

In the simplest case, first you need to inspect the bottom surface of the device. If there are dirt on the underside, they must be removed. Very often, it is precisely because of this that it is impossible to perform any actions with moving the cursor on the screen.

In some cases, when the mouse cursor does not move but the mouse works, the problem may be due to a momentary software glitch. In this case, you can try to revive the mouse by simply rebooting the entire system. Please also note that if there is an inoperative BIOS devices does not produce warning signals.

In the case of wireless devices, the problem that the mouse cursor does not move, but the mouse works, may be due to a dead battery. It needs to be replaced. Another reason is that the device is not turned on correctly. In many manipulators, in addition to turning on the special button or power slider on the bottom surface (on the back side), you also need to press the left mouse button (this also applies to sleep mode, which the manipulator goes into when the computer or laptop is turned off). For Bluetooth devices, make sure that the corresponding module is active. For Wi-Fi, you may sometimes need to log into your router and change the protocol to 802.11g.

Sometimes the reason the mouse cursor doesn't move but the mouse works may be because it's plugged into the wrong USB port. As a rule, any modern computer or laptop has several such connectors of the USB 2.0 and 3.0 standards. This also needs to be taken into account.

Finally, you can check the functionality of any type of device quite simply by connecting it to another computer terminal. If it works, then the problem is in the user's system. Otherwise, the main problem may be the drivers.

Changing the driver

For standard devices, the system installs drivers independently. But for some gaming mice, they are supplied complete with the manipulators themselves, and you need to install them manually. In such a situation, the drivers need to be reinstalled or updated. But what to do if the cursor doesn’t move?

This is where knowledge of entering commands and using the switch between various functions, applications and system sections using the keyboard will come in handy. To access the “Device Manager” you need to use the console call “Run” (Win + R), in which the command devmgmt.msc is entered, after which in the manager itself, movement is carried out using the arrow buttons and tabulator. You can also use the Start menu, opened with the Win key. Functions are called and confirmed by pressing buttons using the enter key, and the Esc key is sometimes used to cancel actions.

When reinstalling a driver, the system will need to specify its location (removable media or a folder on your hard drive) rather than using the recommended installation from the Windows database. Once driver integration is complete, it is advisable to reboot the system, although this is not always required.

Conclusion

It remains to be said that the cause should be looked for exclusively taking into account a specific type of device. But in most cases, if the mouse cursor does not move, but the mouse works, and the problem is not related to software failures or physical damage to the mouse itself (or damage to the connection cord), at least one of the above methods will restore the operation of the manipulator. Problems with viruses were not touched upon here, since every user should take care of security first.

A computer mouse is an ingenious device that was created almost in the middle of the last century. Without this simple thing, we would not be able to fully manage a computer and laptop, because there is simply no replacement for it as such. Therefore, when it stops working normally or simply “glitches”, it is necessary to somehow solve this problem. Today I will talk about why the mouse may not work and what actions need to be taken to revive it.

Causes of problems and their solutions

• To understand whether the device really does not work or the problem is with your computer, you need to connect it to another PC or laptop. If the mouse turns out to be fully functional, then try inserting it into another port on your main computer - it is known that USB ports often “glitch”, and rearranging the plug gives the result. If you have a PS/2 mouse, I recommend purchasing a special PS/2/USB adapter so that you can use the device via any USB port. The PS/2 connector itself may not be working, hence the problems.

• The next step is to carefully look at the mouse, in particular at the LED. If it lights up, but the device does not want to work, then the problem is probably in the “software”. First, try just restarting your computer (and don’t laugh, this works in many cases) and if that doesn’t help, then try installing the driver specifically for your device. To do this, go to the manufacturer’s official website and download the necessary drivers.

• In some cases, a problem may occur after installing this or that software - there is probably a conflict in the system, as a result of which the mouse stops responding to any actions. Often something similar happens when viruses get onto a computer. What to do in such situations? It is recommended to boot the computer in safe mode and check the functionality of the “rodent”. If it works, then we either remove the installed software or roll back the system to an earlier date. And of course, don’t forget to scan your PC for viruses.

• Interestingly, users of PS/2 mice encounter this problem more often. Why? The fact is that the plug used in such devices is not ideal. It consists of many contacts (sort of pins) that tend to bend. For example, you removed the plug from the port and inserted it back, after which the mouse stopped working. Apparently, some of the pins are bent and need to be returned to their normal position. This can be done, for example, using the most ordinary tweezers or something sharp (even the most ordinary ballpoint pen may suit you). USB mice are completely free of this problem due to a much more thoughtful system.

• Theoretically, the wire could be damaged. This rarely happens, since it is not subjected to strong mechanical stress. Still, pets often chew through the wire. So, we carefully examine it for external damage, and if you haven’t found any, then do the following: pick up the mouse and start moving the wire. If the indicator (LED) starts blinking at this moment, then, apparently, the problem is really in the wire. It will need to be replaced, although in most cases it will be cheaper to purchase a new rodent.

• If you use a wireless mouse, then the most common cause of the problem is a dead battery, as well as a problem with the Bluetooth receiver driver.

• Now let's move on to the buttons and wheel. When it comes to buttons, the failure of one or both of them is most often due to a mechanical problem. Theoretically, you can resolder the chip, but usually this is not economically viable - a new mouse costs the same amount, if not cheaper. But if the wheel gets stuck, then it makes sense to disassemble the device and clean it of dirt - hair and other “charms” get wrapped around the wheel, which interfere with its operation. Try cleaning the wheel, everything should return to normal.

• Continuing the conversation about buttons, we cannot fail to mention that for additional buttons that are located on the sides of the mouse (they are usually used in games), it is necessary to install other drivers that come with the device. They can also be downloaded from the manufacturer’s website.

• In the event that the mouse still works, but not quite adequately, for example, jumps from side to side, then dirt may be to blame for this (in the case of ball mice this is, one might say, normal) and problems with settings. If in the first case it is enough to clean the device from dirt, then in the second you need to play with the settings. For example, try adjusting the sensitivity of your gadget. How to do it, I.

• If problems with inoperability occur in games, or rather, the mouse does not work in a particular position, then the problem is 99% in the settings of the game itself.

What can't you do?

• If you recently purchased a mouse that is under warranty and it stops working, do not try to repair it yourself - this may void your warranty.

Sometimes users encounter a problem when the mouse does not respond to clicks. Why might this happen? How is it proposed to deal with the task? What features and nuances...

We are used to interacting with OS Windows using a mechanical manipulator, simply a mouse. The mouse allows you to almost not use the keyboard, because with the mouse you can:

Manage system processes;
- perform almost any system operations;
- perform functions context menu.

But what to do if the mouse suddenly stops working? What to do if the manipulator does not respond to commands, twitches, and does not perform the actions we need?

The mouse does not work: what to do

Physical malfunctions

1. You need to check through which connector the mouse is connected to the system unit. This could be a round PS/2 input. In this case, it is better not to connect the connector while the computer is running, otherwise a short circuit may occur.

2. If the OS does not “see” the mouse, you need to turn off the computer without its help. To enter the Start menu, use the Ctrl+Esc combination or the Win button. Using the "Down Arrow" and Enter, select "Shutdown" and press the "OK" button.

3. Often the reason lies in the disappearance of contact. To check this, unplug the mouse and plug it in again. Now turn on your computer. If everything works, the problem is solved.

4. If the mouse is connected via a USB port, then it can be connected without turning off the computer. If reconnection does not help, it is better to turn off the system unit and then try another USB input. It happens that the mouse does not connect through another connector, then you need to connect it to some working PC and test it.

In the case when a 100% working computer “sees” the mouse, it is possible that the connector on your PC is broken or there is a problem with the software. To check the operation of the connectors and inputs, you need to connect other working mice to the PC (it is better to check both inputs - PS/2 and USB).

Software errors

If all the procedures with connectors and inlets, as well as other physical parameters, do not help, then the problem is probably in the software. Log in to the "Control Panel". To do this:

a) press the Win key, and then the “directional arrows”, Tab and Enter, in the “Start” menu, find “Control Panel”;
b) then find the “System and Security” icon - the “Hardware and Sound” tab;
c) select "Device Manager".
d) through Device Manager, expand the list “Mouse and other pointing devices”;
e) then turn on the menu Shift+F10;
f) then “Delete”.
g) restart your computer (we have presented this process in screenshots below).

When turned on, the system will reinstall the drivers for the newly detected device (that is, for the same mouse that we removed in the previous step).

Hardware compatibility errors

What to do if you installed new programs, connected new equipment, and the mouse stopped working. In such a situation, a hardware conflict is possible.

To correct the situation, you need to log in through safe mode. To start Safe Mode, restart your computer and press F8 when you hear a beep. Select "Safe Mode". Then click “Yes”. If the manipulator is functioning, you need to remove recently installed programs. Now turn on your computer as usual.

You can also solve the problem of hardware incompatibility by selecting “Load Last Known Good Configuration” in “System Restore”. Here you need to set a restore point closest to the date the difficulties began. If nothing happens, then choose a different time.

It is also possible to enter “System Restore” through “Safe Mode”, then to continue working you need to click “No”, then select a restore point.

Run troubleshooting

Windows has a "Troubleshooter". You can take advantage of its capabilities.

Using the keyboard, find the “Control Panel”, the “Mouse” icon, the “Hardware” tab. Using the Shift+Tab keys, switch to “Diagnostics”. Then "Next". To respond to system requests, you need to use the Shift key. Diagnostics can help identify problems.

Other Possible Problems

If all else fails, then scan your PC for viruses. You can install AVZ4 or. The antivirus program can run on a flash card. True, you will have to prepare such a flash drive in advance, which is almost impossible. However, those antiviruses that are already installed should definitely be scanned!

Step 1: Connect the mouse to a different USB port

See which input your mouse is connected to your computer through. In most cases, the connection is made via a USB port, but occasionally there are devices with a PS2 connector.

First of all, you need to check the serviceability of the USB port, because it can be damaged and cause problems with operation. Connect the mouse to another port without turning off the computer's power - it should be detected in a few seconds.

Step 2: Check your settings in Windows Device Manager

If the above method does not work, the culprit may be the controller responsible for the operation of the USB ports. The system is equipped with a function that, as part of the energy-saving mode, turns off or reduces the activity of individual computer components. There is a possibility that the mode affects and therefore Windows 10 sometimes “does not catch” left button clicks.

In Windows 10, right-click on the Start button and go to Device Manager or open it with the command “devmgmt. msc"

Expand the item “USB Controllers”. Here you will find items such as “Generic USB Hub” and “USB Root Hub”. Double-click to open each one and go to the “Power Management” section.

Uncheck "Allow the computer to turn off this device to save power." Repeat these steps for each item in the USB Controllers item.

Step 3: Check your power settings

The next step is to configure the power settings for the active profile. To do this, go to the Windows 10 Control Panel and enter “Power Options” in the search bar in the upper right corner.

A window will appear with a list of main and additional plans. One of them will be marked, that is, the one used by the system. Click next to it on “Change plan settings”, and then in the new window select “Change advanced power settings”.

Find "USB Options - Option to temporarily disable USB port" and select "Disabled". Then check how the device works.

Step 4: Turn off touchpad delay (on laptops)

Windows 8.1 and 10 come with features that benefit laptop users, including a feature that slows down the response to clicks while typing. Have you ever been typing on your laptop and accidentally touched your palm to the touchpad, causing the mouse cursor to jump?

The touchpad delay serves to prevent such situations. When the laptop detects that you are working on the keyboard, a click delay is activated. However, this feature may not be convenient for players who play on laptops with mice, and here's why.

It turns out that in some cases the function blocks the action of the buttons on a mouse connected via USB. If you play on a laptop, then your hands, as a rule, are always on the keyboard - other input devices, according to system considerations, should not be used.

The delay function treats the game the same way as typing and blocks mouse clicks for a short period of time, and, unfortunately, periodically (the button fires every other time). In this case, the delay function on the laptop can be disabled.

There are two categories of reasons why a computer mouse does not work - software errors and hardware failures. However, not every user can quickly and accurately determine the truth of an ongoing event. Therefore, we will consider in detail each of the main causes of failure and ways to eliminate them.

Three most likely reasons

So, if the mouse on the computer does not work, it is most likely due to the following three reasons:

• Mechanical failure. An optical, wireless or wired mouse often breaks down due to a chip failure. A break in the wire or a break in the device connector may also occur.
• The button and/or wheel has stopped functioning. Most likely, the reason lies in a mechanical failure, but there may also be software violations after a virus attack.
• The device does not work in a specific application (game, program). In this case, you need to look at the settings of the application itself.

Button atrophy

It also happens that the wheel spins pages and documents, but the right or left mouse button does not work. In the structure of the device there is such a particularly sensitive part as the microphone. With its help, the signal from pressing the mouse button itself is transmitted. In this case, the microphone often simply breaks off. There are two ways to solve this problem - solder a button or buy a mouse, and considering that the simplest computer mouse costs a penny, many users prefer the latter.

Features of the mouse connector

The mouse can be connected to a computer either via USB or via a PS/2 connector. If your USB mouse doesn't work, the first thing you need to do is check the LED. If it lights up, but the mouse does not work, the operating system is to blame. On the other hand, if the device does not work and the sensor does not light up, the reason lies in a malfunction of the USB port.

If the mouse on your computer doesn’t work well and you don’t know what to do or how to fix it, then it’s better to just buy another one, since diagnostics and repairs can be more expensive than purchasing a new one.

Why doesn't the mouse work?

A computer mouse today is one of the most “inconspicuous” components, which few people pay close attention to when buying a computer. This is understandable - inexpensive, does not require special maintenance, and is easily replaceable. However, this does not relieve any user from problems associated with its incorrect operation or errors associated with it. And many questions may arise about this. The fact that today fewer and fewer manipulators are connected to the motherboard not via the PS/2 connector, but via USB, has not reduced the hassle. Let's look at the main problems associated with incorrect mouse operation. Let’s agree right away: we won’t talk about outdated manipulators with a ball inside, because they have long since sunk into oblivion. Nowadays there are only LED mice on tables, and we will talk about them. First, let's look at typical errors associated with all types of mice (using PS/2 and USB connections).

We carry out operations with wireless mice when the rest are free USB port X!

Why doesn't the mouse work? Some mouse buttons do not work.

The first thing that comes to mind is incorrect operation. Any modern operating system in its installation files already contains mouse drivers, so installing this driver almost always goes perfectly. There are few reasons why this driver might fail. Moreover, the appearance of a mouse cursor on the monitor screen indicates the presence of a driver. However, you should check whether the availability is correct installed driver mouse in the hardware list of Device Manager:

My Computer – Properties – Hardware tab – Device Manager

Select an item Mice and other pointing devices. The absence of yellow or red icons indicates correct definition devices by the system.

It’s a different matter when we are talking about gaming or office versions of the mouse, i.e. solutions special for it. And not in the sense of an elaborate design or pseudo-convenience of a manipulator with a characteristic curvature of lines. We are talking about additional keys located directly on the mouse, which are designed to perform special functions. Here you cannot do without installing a special driver, and there may be a catch in this. Please make sure to use this model latest versions drivers. Naturally, it is necessary to remove previous drivers from the system if the mouse has been replaced with another one. Thus, if the main mouse buttons - the right and left keys, the scroll wheel and the wheel button - perform their functions properly, but other buttons do not work, most likely the controller drivers are to blame.

Next. The reason may be more trivial - rust, corrosion, breakage of plastic parts inside the manipulator. Even in an apartment or office with high humidity, a mouse can encounter such a nuisance. This is especially noticeable on wireless mice. First, remove the cover and inspect the battery contacts. Clean if necessary.

Why doesn't the mouse work? The cursor doesn't move.

The mouse does not respond to any manipulations. Check the functionality of the USB ports in any way. Sometimes they refuse to work (disabled in the BIOS or not physically connected, and sometimes additional USB connectors, installed by computer assemblers) are exactly those ports that are connected to the front or top panel. This is fashionable, convenient, but sometimes it puts additional load on the motherboard. Because now a huge number of devices with USB connection, which are proposed to be connected to something other than a computer (flashlights, fans). Take care of your motherboard. Test the functionality of the ports using other devices (USB keyboard, another mouse), plug them into another connector. The ideal option would be the connectors on the rear panel of the computer. After changing the connector, be sure to restart the computer.

But... the mouse is functional, for USB ports you are also sure. However, the pointer on the screen is pointy. And what’s typical is that just a couple of days ago everything was fine. But after updating drivers by using special programs (Driver Pack Solution or Driver Booster) the mouse does not work. What to do?

The situation here is clear: an updated, but unsuitable driver for this configuration has successfully replaced the old one. Why do you carelessly update drivers for already working devices? Henceforth science. However, we are fixing it. You will have to be more sophisticated, you will have to actively use the keyboard (if the cursor cannot be moved from its place).

The very first action– try to exit to Safe Mode and try the mouse from there. There is an option that a working driver will manifest itself.

Control Panel\All Control Panel Items\Recovery

Select a date before the update. It's very likely that it will work.

STRAIGHTAWAY. The next method is the most attractive for removing ANY problematic driver that you think is the cause of your troubles.

This path is more thorny. It will be complicated by the fact that the mouse still does not work, and navigation through Windows will be difficult... However, this option has a more targeted attack vector: we need the culprit driver. And for this purpose, one small program InstalledDriverList will be very useful to us. The program does not require installation. We launch the executive file from the downloaded archive. After a couple of minutes, the utility window will display all the drivers in their entirety. Moreover green drivers used by the system will be highlighted, yellow non-working. By the way, scroll through the list with the down arrow and you will find red, think about it: it is possible that this instance is superfluous in your system and causes some inconvenience for it.

Well, we need columns called File Created Time and File Modified Time ( Creation time And Change time). Click on them and the drivers will be grouped by creation and modification time. Now, based on the date the problems occurred, we can quite accurately guess which of them is to blame. Their location can also be seen in the Filename column. Open Device Manager:

Start – Run – devmgmt.msc

This is how Device Manager sees the mouse drivers:

The principle is clear, I think. The utility is for informational purposes only, and you will not be able to remove the selected driver from the program window. But you see the path to it and the date of appearance, you know their (if several) few names from the Device Manager - all that remains is to find and delete from the folder. As you can see, most of them sit in the same directory.

The mouse does not work: it moves chaotically and erratically across the screen.

A typical malfunction for PS/2 mice, but it also occurs with LED mice when the cable frays. Remove the connector and carefully inspect both connectors. The pins on the mouse cable should not be bent, on the female connector motherboard contacts must be clearly guessed without failures. If something is suspicious, leave further manipulations and try another mouse or switch to USB connector: Damage to the wires in the sheath may not be visually detectable.

The mouse works well...

but sometimes noticeable shaking or slippage vertically or horizontally. Replace or finally buy a good rug. If there is no change on the ideal surface, re-read the paragraph above.

The mouse continues to show previous symptoms Windows pop up on their own additional functions context menu - the mouse lives its own life, but the connectors work, you can be proud of the mousepad. Throw away the mouse. The reason, apparently, is the fraying of the mouse signal cable. It’s not easy to identify the location of the damage; if you find it, well done. If the computer is installed in an office where colleagues' computers are nearby, check to see if it's someone's innocent joke?

Why the mouse does not work or double click does not work.

Probably, the mouse settings related to the double-click recognition time have somehow gone wrong. Check the path:

Start – Control Panel – Mouse

Adjust the speed you need double click. Just move the speed slider and leave the one you like.

The mouse gets stuck or slow

It doesn’t matter whether there is a rug or you are just crawling on the table. The problem is aggravated by the fact that ON ANOTHER COMPUTER the issue with the mouse operation disappears. This means that the question for the mouse itself disappears - the problem lies in settings of the system itself. It is possible that you should familiarize yourself with the contents of the article. And you should pay attention to identifying the driver that is interfering with the mouse. However, there are a couple more nuances here.

Brakes or “freezes” when working with a mouse (and not only) can be a consequence of the incorrect operation of a LARGE NUMBER of devices, processes and services. So I’ll get straight to the point, and if you’re completely desperate to solve the problem of why the mouse doesn’t work, try everything:

• update the drivers for the graphics adapter (the operation of the mouse is directly related to the video settings; the video driver may be the latest model, but it incorrect installation may also manifest itself in the operation of other devices)
• temporarily disable everything network connections on all network cards
• turn off Realtek drivers to sound devices (temporarily stop the process in the Task Manager Realtek audio.exe)
• turn off Cortana
• drivers ATI Catalyst have been repeatedly noticed creating problems due to which the mouse does not work. If you find in the list of services ATI HotKey Poller, disable its autostart in the Service Properties and try after reboot.

Is your wireless mouse not working? It's OK. Every user can solve this problem, regardless of their level of knowledge and training. Conventionally, the causes of malfunctions can be divided into two types: hardware and software. The first includes problems with power and connectivity. In the second case, these are incorrect operating system settings.

Hardware faults

Wireless mouse not working? We begin to check for hardware faults. To do this, perform the following steps:

1. Turn the manipulator upside down and check the operation of the LED. If it lights up, proceed to the next step. Check the status of the “Power” toggle switch. It should be in the “On” position (if present). If everything is fine with the switch, then you need to replace the batteries. If after this the mouse still does not turn on, it means it is broken. An expensive device can be taken to a service center for repairs, but in the case of a cheap manipulator it will be easier to buy a new one. To make a final decision, it is recommended to check it on another computer and finally verify the malfunction.

So, we need to connect the mouse to a personal computer. To do this, it must have a “Connect” button (some devices do not have it, in which case we proceed to the next step). We press it for 6 seconds and check its functionality. Wireless mouse still not working? Let's move on.

3. One of the most common problems in this case is problems with the connection port. Most of these peripherals use USB interface for connection. There are several such slots on a personal computer. We take out the transmitter and install it in another port and check the operation of the manipulator. If the cursor moved, then the mouse worked. This suggests that the problem is in the interface. This may be a lack of contact or connection, or a “freezing” port. In any case, it is necessary to visually inspect it for damage. If they are not there, then we check its functionality by installing another device (for example, a printer or flash drive). If they worked, then most likely it was a “hang” of the port, and nothing bad happened. Otherwise you have personal computer problems with the port that can only be solved at a service center.

Software problems

All the necessary steps described earlier have been completed, but your wireless mouse still does not work... This means only one thing - problems with the software part of the personal computer. To eliminate them, perform the following steps:

1. Go to the “Task Manager” via “Start/Control Panel”. Then you need to expand the “Mice and other pointing devices” section. Your manipulator must be in the list that opens. If it is recorded as a “HID-compatible device,” then you need to go to the official website of the device manufacturer and check for drivers. For some manipulators (for example Sven 4500) there is no specialized software. And if it is, then you need to download and install it. For example: the a4tech wireless mouse model G10-810F does not work. This is exactly what it should be called in the “Device Manager”, and it requires the installation of additional software.

2. Sometimes the problem can be solved using specialized programs. To do this, you need to install the MS Fix IT or Connection Tools utilities. The easiest way to work is with the first one. Once launched, it will prompt you to check for hardware problems. After receiving a positive response, an automatic scan will be done. If a problem is detected, a prompt message will appear. You need to read it carefully and either give permission to perform the actions or not.

If the manipulations carried out did not produce a positive effect, then it is better to buy a new manipulator or contact the existing one to a service center.

Conclusion

The article describes possible reasons why the wireless mouse does not work, and recommendations for eliminating them are given. These tips are simple, so any user can fix the problem without any problems.

Question from a user.

Hello!

I have a regular USB mouse connected to my laptop. Today it stopped working for no reason. I tried to connect another one - it still doesn’t work (which is strange, other devices connected to the USB port work as expected).

Tell me what to do to restore the functionality of the mouse? Now I’m working with a touchpad, it’s so inconvenient as without hands...

Good day!

In general, the mouse stops working (at all) not so often: usually, the more painful problem is a double click of the left or right mouse button, a “jumping” wheel, or a twitching pointer. However, in this article I will consider all the main reasons and give recommendations for eliminating them. By the way, I do not pretend to be the truth in the first instance (which I am often accused of).

Note: by the way, I noticed that many users cannot work with the keyboard without a mouse (they cannot do it at all!). Therefore, in this article I will assume that your mouse does not work at 100% (i.e. even the cursor does not move), and I will also give you the buttons that need to be pressed on the keyboard to perform all the recommended actions.

By the way, if you have problems with your keyboard, I recommend reading this article:

Why the mouse doesn't work: eliminating the causes

The reasons are listed in order of popularity, and asked in the form of questions. Each has a solution and explanation. By going through them and following the recommendations, you will certainly eliminate the cause and save on the services of a specialist...

1) Have you rebooted your computer/laptop?

No matter how funny and trivial it may be, the first recommendation when a similar problem appears (and many others, by the way) is to try restarting your computer/laptop. It is possible that the error that occurred will be resolved after a reboot.

2) Do the mouse and USB port work?

No matter what company and manufacturer the mouse is (Logitech, A4tech, Oklick, Defender, etc.), sooner or later, any piece of hardware reaches its end of life. By the way, it has a very strong effect on the mouse (not from the best side) computer games: all sorts of shooting games, strategies, etc., in games where this manipulator is actively used.

And so, if the mouse does not work after rebooting the PC, try connecting it to another device: a laptop, another PC, etc. Main task : make sure that everything is in order with the mouse and it is working

If the mouse works on another computer, then the second thing I recommend doing is checking the USB port to which you connect it. For example, connect a flash drive to this port: if it is detected and you can work with it, most likely everything is in order with the port. By the way, it is also recommended to try connecting the mouse to a different USB port.

Note! Many keyboards have additional USB ports, which many users connect a mouse to. And I must note that often these ports turn out to be “buggy” (therefore, for reliable diagnostics, connect the mouse to the USB port on the back wall of the system unit).

And so, if everything is in order with the mouse and with the USB port, too, we move on (although I should note that if the USB port and the mouse are working, then complete “paralysis” of the mouse is a very rare phenomenon).

3) Is the battery low (if you have a wireless mouse)?

Also very common reason If it refuses to work, the battery in the mouse is dead. This, of course, applies to wireless mice. Therefore, first, either replace the battery with a new one, or charge it - and try to use it again.

Also pay attention to the battery itself - sometimes it can oxidize and become covered with a white coating (see photo below). If something like this happened, then it is possible that this oxidized battery damaged the contacts inside the mouse itself (and there is nothing else left but to change the mouse for a new one).

4) If you have a PS/2 mouse, have you tried connecting it to a USB port?

If you have a mouse connected to a PS/2 port, try connecting it to a USB port using an adapter (fortunately, they are often included with the mouse itself).

By the way, reverse adapters from USB to PS/2 are also quite popular - if a USB mouse malfunctions, you can connect it to the PS/2 port (by the way, this is also done to save USB ports for more “necessary” things).

5) Does your cursor move, but freezes at times, moves slowly, or trembles?

A more common problem with the mouse is its freezing, when when you open a window (or close it, minimize it), it suddenly freezes and does not move. This happens most often due to:

6) Have you checked your mouse settings?

So, first you need to open control Panel . You can do it like this:

1. press a combination of buttons Win+R ;
2. then enter the command in the "Open" line Control and press Enter.

Next, point to the device "Mouse"(USB Control Mouse or similar) and press the button combination Shift+F10(on laptops with a multimedia keyboard - Shift+Fn+F10 buttons). Select in the pop-up window.

• Mouse movement speed: set to your preference;
• I recommend checking the box next to the item for increased pointing accuracy;
• I recommend turning off the pointer track (otherwise the pointer arrow will start to “ripple” in your eyes);
• the remaining parameters can be left as default.

Important! If you have a laptop, also open the settings of your touchpad - on my device it’s the “ELAN” section (see screenshot above). The fact is that in the touchpad settings there may be checkboxes that disable/enable the USB mouse (for example, if the touchpad is enabled, disable the mouse, or vice versa).

7) Sometimes the mouse turns off (does not move at all), and then works as expected again?

Most often, this “symptom” is observed in two cases:

1. Perhaps you have a problem with the wire (connector). When everything is fine with it, the mouse works as expected, when the contact disappears, the mouse turns off. A similar problem can be eliminated either by re-soldering and replacing the wire (if you have experience and time), or by replacing the mouse with a new one;
2. Another option is high CPU load, in the peaks of which even the mouse freezes. There may also be a problem with the hard drive (especially if the cursor freezes when opening any folders or files).

8) Have you tried using the Windows Troubleshooting Wizard?

Many users (for some reason?) underestimate the built-in wizard for finding, diagnosing and troubleshooting problems. In some cases, it will quickly and easily fix the problem. I recommend trying it.

Open the panel first Windows management(Win+R → Control). Next, use the arrows and the TAB key on your keyboard to open the section: Control Panel\Hardware and Sound\Devices and Printers .

Point to the device "mouse" and press the buttons Shift+F10(analogous to the right mouse button), select the option "Troubleshooting" .

Next, the Diagnostics and Troubleshooting Wizard should launch. In my case, with the mouse disabled, it took about 1 minute. time. The problem has been fixed, see screenshot below (USB devices may have stopped responding // Fixed) .

Diagnostics completed // ☻

9) Is there a crash or driver conflict?

Drivers are the boss of everything! They may also be the reason why the mouse refuses to work (for example, they could be hit by computer virus, or Windows installed the wrong driver for your “tricky” multimedia mouse by default).

1. press the keyboard shortcut Win+R(relevant for Windows 7/8/10);
2. then enter the command devmgmt.msc and press OK.

In task manager, check the tab "Mice and other pointing devices" and tab "Other devices" - are there any devices with a yellow exclamation mark among them (example - ).

If everything is in order, I recommend updating the mouse driver: to do this, place the pointer on your mouse (TAB buttons and arrow keys on the keyboard), then press Shift+F10 and select "update drivers..." . An example in the screenshot below.

By the way, drivers can be searched for and updated in auto mode. To do this, I recommend using one of the presented utilities from this article:

By the way, if you have a wireless mouse , then also pay attention to the Bluetooth driver (try reinstalling this driver). Also, check if the Bluetooth adapter is turned on at all.

For example, in Windows 10, to do this, open START/SETTINGS, then the section "Devices" , tab "Bluetooth"- there's a switch on/off

Windows 10 - enable/disable Bluetooth

10) Is your PC/laptop infected with viruses?

Well, the last thing I wanted to dwell on in this article is viruses. Viruses can not only infect and corrupt files, format disks, steal personal information, but also block various devices, corrupt drivers, etc. In view of this, sometimes virus infection causes unstable operation of the mouse...

Here are a couple of tips:

1. first, check your computer is up to date antivirus program. I talked about these 👉
2. secondly, I also recommend using the tips from this article (on removing “invisible” viruses) -

This completes the article about the most popular causes of malfunctions and problems with the mouse.

For additions on the topic, I would be very grateful.