Reading time: 36 min

Reasons Why won't my iPhone charge? There are not a dozen of them, and some of them can be resolved without contacting a service center. To save money, it is recommended to first try to fix the problem yourself. Manipulations do not require special skills, just follow the instructions.

One of the most common problems that an iPhone stops charging is a glitch software. The firmware failed and this condition is completely fixable. The smartphone has a special controller; its main task is to recognize the charging connection and control the procedure. Its function is entirely dependent on the software component and, if there are any failures, there may be a problem with incorrect recognition of data from the sensor.

To start charging, you must send the appropriate command to the controller, otherwise power will not even be transferred to the battery. Frozen software can cause various problems with the battery display in the notification panel.

Most users manage to fix the problem by simply rebooting the device. A radical reboot is caused by simultaneously pressing the Home and Power keys. The hold duration is 30 seconds. After a reboot the problem may be resolved.

If the failure is caused by a more serious software error, you will have to reflash the iPhone.

What to do if your iPhone won't charge due to a dirty port

iPhone 5 and other models often do not charge due to simple dirt getting into the charging port. The main difficulty is that debris is not always visually noticeable. The conclusion is obvious - you shouldn’t carry a smartphone in your pants or trouser pockets, where all sorts of garbage constantly ends up.

Most often, garbage accumulates for a long time in the connector until it accumulates in such a heap that charging stops happening altogether. Due to the frequent connection of the device with the Lightning cable, the dust is compressed and prevents normal connection with the device.

Important! You cannot clean it manually with a needle, as this can lead to mechanical damage to the elements of the smartphone, including failure of the controller.

To remove debris, use a wooden toothpick. Pay special attention to the corners, as this is where debris accumulates most often and the most. Try not to damage the contacts.

Important! After cleaning, you need to connect the device to the charging unit and wait about 15 minutes, since if the smartphone is deeply discharged, it will take time to transmit any signals.

iPhone won't charge due to a faulty USB port

You should first make sure that the USB connector to which the cable is connected is working properly; therefore, if there is a malfunction, the iPhone 5s, like any other model, will not charge. U desktop computer There are many ports built in, it’s worth using another option. The technique is simple due to the possibility of quick diagnosis.

Important! There may not be enough voltage supplied to the computer ports to quickly charge the smartphone, causing the speed to slow down or disappear altogether. It is recommended to charge from a wall outlet.

There are some options for adjusting port power thanks to settings on the computer, but their use is recommended only if the preliminary optimization is incorrect.

Important! You should not charge from the keyboard.

iPhone 6 won't charge due to damaged charger

Very often, iPhone 7 and older models do not charge due to problems with the charging unit. Most of all cases are related to user actions.

There are a number of important factors to consider when it comes to charging:

1. Always buy original chargers. Chinese chargers, in the vast majority of cases, lead to serious disruptions in the operation of the smartphone. For some owners, such accessories led to rapid wear of the battery, for others they caused damage to the controller, and sometimes even caused the device to break down. It’s definitely worth paying extra for original chargers.

1. If the cable is original, there is another risk - simple wear and tear on the cord. Few users treat cables with care; therefore, they often step on them, cords rub against the edges of furniture or are crushed by legs. The wiring inside the charger is quite fragile and must be handled with care. Frequent kinks are extremely harmful to the cable. Sometimes, due to a faulty cord, charging stops at a certain point.
2. "The cable is not certified." Apple has come up with special algorithms for checking the originality of the cable used. As iOS evolves, authentication methods improve and few cables are able to pass them. It is recommended to charge with the original device.

Smartphone malfunction

Any element of a smartphone can be damaged, possibly due to defects, but more often due to improper use. Mostly the controller or battery is damaged. In this case, you will have to contact the service center.

My iPhone won't turn on when charging, what should I do in this case?

Most users immediately take their gadgets to expensive service centers, although they can solve the problem themselves in just a few minutes.

Let's take a closer look at how to turn it on if it stops responding to key presses in charging mode.

Checking the cable connection

Due to a cable failure or the use of a non-original accessory, the phone may not start.

Once you connect the charger to your phone, make sure it works and is actually charging.

If the electrical signal does not enter the Lightning connector, a corresponding graphic notification will appear on the screen:

Activating/deactivating power saving mode

You can control the saving mode through the battery saving option.

The appearance of a black screen occurs due to the inability to process the command, since the power saving mode is significantly reduced. After the black screen appears, the phone must be immediately connected to the power supply and only after it is fully charged, turn it on.

You can deactivate the battery saving option only when it is turned on.

If you disable the option in the settings, the device will stop turning off at the last 20% of the remaining charge:

• Go to settings. "Battery" tab;
• Deactivate the energy saving mode slider;
• Enable display of charge percentage.

disabling saving mode

Deactivating the function will prevent random shutdowns of the device and will significantly speed up the operation of the following applications:

Remember that disabling the function leads to the fact that the gadget begins to discharge 20%-30% faster, so you need to monitor the use of programs in background and recharge your smartphone more often.

Force turning on iPhone

If the problem with turning on the phone is not a low charge level, even after several hours of connecting to the mains, the iPhone will not start.

In this case, it is necessary to activate the forced switching on of the device.

Depending on the model, the required key combination may differ. Owners and 6 perform the following actions:

• Press the Home and Power buttons at the same time. Do not release them for 15-20 seconds until the Apple logo appears on the display;
• Release the keys;
• Wait until your phone turns on. This may take longer than normal startup of the smartphone;
• Immediately after turning on, connect the gadget to the power cable.

If you have an iPhone 7, you need to hold down the "Power" and "Power" buttons to boot. "Volume Down".

Mechanical damage to the Lightning connector

Often the iPhone does not turn on while charging due to mechanical damage or contamination of the Lightning connector.

Thus, the device eliminates the possibility of a short circuit or simply cannot recognize the cable connected to it and begin the battery charging process.

Dust, lint, pet hair, and other dirt accumulate in the connector. The easiest way to get rid of it is with a regular toothpick or needle. With its help you can get out all the garbage. You can remove any remaining dust using a small brush.

cleaning the Lightning port

Software glitch in iOS. Recovery via iTunes

A sudden shutdown of the device may occur due to the incorrect operation of a certain program or after the system has been infected with virus software.

Software glitch does not allow the gadget to launch and blocks access to user files. Such failures were foreseen by Apple developers.

To quickly recover user data, the iPhone regularly saves backups files, folders and settings in cloud storage or to a computer, using synchronization with .

Since we can't turn on the phone, further work needs to be done :

PC connection

Update installation error

If, after trying to turn on the iPhone, it does not boot, and an apple icon appears on the screen, the problem arose due to an error during the installation of the firmware update.

Need to do forced reboot or connect the gadget to your computer.

And in the main window of the desktop application, click on the “Update” button.

At this time, the computer must be connected to global network to download a new one IOS version from the server was successful. It will be installed again on the iPhone latest version firmware and it will reboot immediately after installation is completed.

firmware update via iTunes

IPhone hardware failure

Problems with turning on the iPhone may have not only software, but also hardware origin.

If you were unable to “revive” your iPhone using the methods described above, the problem is 100% likely to be the failure of one or more physical components.

This happens when the phone is dropped or hit hard. Common problems include the following::

• . The only solution to the problem is to replace the battery with a new one;
• Damage to the lower cable, which is responsible for synchronizing iPhone components. The part needs to be replaced. After this, the phone will turn on, charge and connect to the computer in normal mode;
• Power controller failure. It is the failure of this part that causes the phone to turn off even with a full battery charge;
• Damage to power circuits;
• Failure of other components of the motherboard.

Please note that repairs to the power circuits, controller and other components of the board are prohibited. Any modifications in the structure and verification data can turn your IPhone into a brick after the next turn on.

Changed hardware data will not be recognized by the Apple server and the gadget will automatically be identified as stolen or counterfeit. The problem can be solved by replacing the entire motherboard entirely. Make sure you are purchasing a genuine model with working parts.

After installing the new main board, all problems with charging, battery operation and sudden shutdown of the gadget will be eliminated.

Battery replacement. Instructions

Apple advises changing it every two to three years. During this time, the component fails and can no longer maintain normal operation of the device.

To replace the battery you will need a new battery for your iPhone model and a set of the following tools:

• Spudger– a plastic oblong spatula for disconnecting cables;
• Suction cup for opening the case;
• Philips screwdriver set (selected individually for each device model). It is possible to buy not the entire set, but only a few parts. This option is suitable for those who do not plan to repair other phone components in the future;
• Tweezers.

How the repair works:

• 1 We diagnose the imported goods for free
  device received by you or our courier.
• 2 We carry out repairs and also provide a guarantee on new installed parts. On average, repairs last 20-30 minutes.
• 3 You receive a working device yourself or call our courier.

One of the most common defects with Apple gadgets is the iPhone showing charging, but not charging. This problem It sounds a little strange, so let's take it in order.

Symptoms of the problem when the iPhone shows charging, but does not charge

Your iPhone 5c, 5c or 4c shows a certain charge percentage when you connect the cable to it, the phone shows a lightning icon, notifying you that the charger is connected. But if you look at the smartphone charge percentage after some time, you will see that the value of the indicator has not changed - this is a manifestation of this problem.

Causes of failure

The reasons why this malfunction could occur can be divided into the following several types:

• Using fake charger.
• Power controller failure.
• Worn or defective battery.

Not original charger

Very often, when using non-original chargers, problems may arise. Try replacing the cable with the original one. Afterwards, make sure that the iPhone 5c, 5c, 4c or other gadget from Apple sees charging and shows that it is charging. After some time has passed, check the battery charge status; if the problem is not solved, you need to contact a workshop for diagnostics.

The connector is broken and the iPhone 5s will not charge

Intensive use of a smartphone or the use of Chinese chargers leads to damage to the power controller. Insert the original charger and try bending it at different angles. If after some iPhone time 5s, 5c or earlier versions - 4s and others will show a changed percentage of battery charge, which means the problem is in the connector and it needs to be repaired at a service center.

iPhone battery is broken, so it won't charge

Battery failure can be of several types:

• The battery has exhausted its resources and cannot be restored.
• The iPhone was broken or cracked, resulting in a broken battery.

To diagnose the first case, you need to download a special application that will show your battery capacity. If the value has dropped by 20 percent or more, it needs to be changed.

In the second case, it is better to immediately turn to professionals service center to identify the prerequisites and extent of repair, since after technical breakdowns, technicians can also detect collateral defects, the repair of which is also necessary.

We serve employees of these companies

Reading time: 4 min

Let's look at the main reasons why your iPhone won't charge and what to do in such a situation.

Charger faulty

This is one of the most obvious, banal reasons. Modern man leads a mobile lifestyle, constantly on the move. Therefore, you have to carry the charger with you. Over time, due to improper storage, the protective sheath of the cable is damaged, exposing the current-carrying information wires. Subsequently, they break, making it impossible to recharge the battery. It’s easy to check the likelihood of a breakdown - just connect the charger to another similar device. If you don’t have one at hand, then contact a service center, where they will test the cable for free, and in case of a malfunction, they will offer to repair it or replace it with a new one.

iPhone charging also includes an AC adapter. Its breakdown is rare, but it does happen. You won’t be able to fix this on your own - you should contact a specialist. You can check the functionality in the same way.

One feature needs to be noted here. Original Apple chargers are expensive, but high quality and reliable. Their operation guarantees the safety of the smartphone. And they last longer, which cannot be said about their Chinese counterparts. They can break as early as the second day. Poor charging will result in voltage surges that will burn out the iPhone board. It is recommended to use chargers from certified manufacturers.

Original chargers have a built-in chip. Operating rooms were taught to detect its presence iOS systems. When contacting a cable without a chip, a corresponding message will pop up on the smartphone screen. Since IOS is closed software, it may not work correctly with protocols not provided for by the firmware. This is another argument to use only original accessories.

The charger connector is broken or dirty

Pollution

For easy access, many people carry their phone in their pocket, where a lot of lint, street dust and many other small substances accumulate. This leads to the contacts of the Lightning port of the smartphone becoming dirty, which promises problems, among which the inability to charge the gadget is just the tip of the iceberg. Theoretically, the presence of a large amount of dust (an ideal conductor) on conductive parts can lead to short circuit.

You can clean the connector at home. Just use a simple toothpick. Just do not treat it with alcohol or other liquid - this will not improve the quality of cleaning, and it is quite possible to damage the gadget. Also, it is not recommended to use metal objects, even small ones - there is a high probability of damaging one of the fragile contacts.

Breaking

Small particles of lint or some other material can easily damage the “antennae” of the port. Just one faulty element is enough for charging to become impossible. This type of failure can be determined visually - the connector is clearly visible. If you find a bent or broken element, you must immediately seek help from a service center specialist. Trying to correct the situation on your own will only make the situation worse.

Charger power mismatch

Here we are not talking about the cable, but about the adapter. Its task is to convert input voltage into output power. Usually, a problem arises when you buy a new charger to replace a broken one. Due to ignorance of elementary physics, you can waste money in vain. The output power of the adapter is different: 0.5 A, 1 A, 1.5 A, 2 A, etc. The capacity of the built-in battery must be looked at technical documentation to the phone, and then select the appropriate charger. This leads to another problem.

Problems with charging from a personal computer

It happens when the phone charges normally from the network, but not from a laptop or computer. There is no need to rush to conclusions and think about the worst. The fact is that most USB ports have an output power of 0.5 amps. This is extremely little for iPhone charging. The process will start, but it will take a long time. Either that or the USB port is faulty. Easy to check. Connect the charging cable to the backup connector.

Software fault

The iPhone hardware is tightly connected to the operating system. To the point that the software completely controls the charging process. Inside the iPhone there is a special chip, which is first supplied with current when connected to the network, and then to the battery. This is done to protect the gadget from power surges. When the network is fine, operating system instructs the controller to pass the charge to the battery. But sometimes the software freezes. The issue can be resolved in two ways:

1. Completely drain your iPhone. Then the firmware will return to its original state and recharging will begin when connected to the AC mains.
2. Resort to an "emergency reboot". To do this, you need to simultaneously hold down the “Home” and “Power” buttons for 30 seconds.

Component failure

iPhone hardware malfunction is a rare but acceptable option. Types of breakdowns:

• Battery.
• Charging controller (chip).

It is difficult to determine on your own what exactly is not working properly. Symptoms of malfunctions are similar.

• It's not charging.
• Charging takes too long.
• The gadget gets very hot.
• Discharges quickly.
• Does not detect control cable.

The controller, as mentioned above, is a microcircuit (chip), which can be replaced with a new one if desired. Again, you will have to contact a service center for this. This is not the first time that specialists there have encountered something like this - replacing a component is a trivial matter for them.

After repair, you should ensure that it is in good working order. New batteries (Chinese) may not work correctly or not function at all. You should connect your phone directly to the service center and make sure that the process has started.

There are many reasons for the malfunction. Most of them are easy to identify on your own. If the search does not produce results, then contact the service center for help. This will save money, time and nerves.

With the release of iOS 7, all users new iPhones, which use the proprietary Lightning charging connector, have encountered certain problems when using non-original chargers and wires. This is due, first of all, to the design of the connector itself, which contains several microcircuits, one of which is responsible for checking the chip located in each Lightning wire for originality.

Cable certification identification is provided software processes, built into iOS. At the same time, it is worth noting that verification mechanisms are regularly updated and it very often happens that iPhone stopped charging after updating the software version. But it also happens that the phone stops accepting charge even when using certified accessories.

What to do if your iPhone stops charging

If there are a few tricks that can fix this:

• A temporary solution to the situation if the iPhone is not charging with a non-original cable can be to turn off and then turn on the phone with the Lightning cable connected. In this case, there is a chance that the iPhone will start charging.
• Another option is to do the following: Unplug the power adapter, turn your iPhone into airplane mode, and then reconnect the Lightning cable to the device. If your phone starts charging, you can turn off airplane mode.

If the iPhone still won't charge, there is a possibility of hardware problems.

Let's look at the main options.

Lightning connector is clogged

This is the simplest and most easily solved option. Very often, during operation, dirt and dust particles get into the connector, which over time roll off and disrupt the contact between the connector and the wire. At the same time, the iPhone may either stop charging, or the charging process will occur incorrectly - for example, the phone can only charge in a certain position of the wire.

To solve this problem, you need to clean the charger connector, which can be done either independently (but this must be done very carefully so as not to damage the contact group of the connector) or in a service center. In a service center, cleaning the Lightning connector is done using compressed air, special reagents and lint, which allows you to perform cleaning as efficiently as possible.

Malfunction of the lower cable / damage to the connector

If the iPhone stops charging, the reason for this may be a malfunction of the lower cable with the charger connector. This occurs due to mechanical damage, oxidation of the cable contacts on the board or connector contacts after moisture, or a microcrack on the cable. In any of these cases, the cable assembly with the charger connector is replaced. In our service center, replacing the lower iPhone cable with charger connector costs from 1,500 rubles (depending on iPhone models) and is carried out, as a rule, within an hour from the moment of application.

Battery fault

Very often, the reason that the iPhone does not charge is a malfunction of the battery, which may lose capacity during operation or begin to polymerize due to exposure to external factors or conditions of use.

The first signs that the battery will soon need to be replaced are a decrease in the time battery life, turning off the phone with an incorrect charge indication (iPhone can turn off at 20-30% of the displayed battery charge). In the future, if such problems persist long enough, the battery may stop charging and will need to be replaced.

Charge controller malfunction

The charge controller is a microcircuit on the board that is responsible for the correct operation of the iPhone's power circuits. More often, incorrect operation controller may be caused by the use of low-quality accessories used to charge the device, or a power surge in the network during charging. This problem can occur on any iPhone generation, but most often problems with the charge controller occur on the iPhone 5 and iPhone 5s.

In such cases, complex board repairs are required at the component level: in most cases, this is solved by replacing the charge controller chip. Please note that such operations can only be performed efficiently if you have specialized equipment, and the technician must have extensive experience in carrying out complex board repairs. Otherwise, there is a possibility of making things even worse - it is not uncommon for people to turn to the specialists of our service center who have already received unqualified service elsewhere.