How to check if the touchpad works on a laptop. Why doesn't the touchpad work on my laptop?

Despite the convenience of the usual mouse, many users actively use the touchpad on a laptop. It is functional and attractive enough for those who do not want to carry additional peripheral devices. But what to do if the touchpad on your laptop doesn’t work? There may be several reasons for this phenomenon. Some can be fixed quite simply, while others require a visit to service center or replacing the panel.

To make sure that touchpad does not work on a laptop not due to software glitches, you need:

• go to device manager;
• find the touchpad in the list, in the Mice and other pointing devices section;
• open the driver by clicking or pressing Enter;
• go to the General tab.

If here in the status window written: The device is working fine, which means it’s worth analyzing hardware problems.

Touchpad disabled

Often the sensor does not work for a very simple reason: the user accidentally pressed the button to turn it off. On different laptops she belongs. Finding the right key is easy: on it, in addition to the main symbol, touchpad is schematically drawn. By pressing Fn + the found button (usually from F1 to F12), you can return the panel to functionality.

For some laptop models on the touchpad there is own button shutdowns. It is located in the upper left corner of the panel. If the touchpad does not work, you should try pressing this indentation to restore functionality.

Important! Many laptop manufacturers do not provide sharing connected mouse and touchpad. This problem is easy to diagnose. You just need to disconnect the mouse and check the operation of the touchpad.

If the touchpad is disabled, you can restore it to functionality programmatically . When using most types of drivers, a touchpad icon appears in the taskbar near the clock. In Windows 10 it is always there. By clicking on it with the right or left mouse button, you can call up the menu. Here the touchpad is disabled or enabled, its sensitivity is adjusted, and other parameters are configured.

Other problems

Situations when the laptop does not see the touchpad in the device manager, the left button does not work, or multi-finger scrolling is not supported, have a number of reasons. Some of them mean that you will have to take the device to a service center or disassemble it yourself.

Dirt entry

The simple rule “don’t eat on a laptop” is ignored by almost everyone. Crumbs get on the touchpad and drinks spill. As a result, there can be a variety of consequences. Therefore, if the touchpad stops working, the first thing you need to do is clean it. It is worth remembering that its touch panel works on the principle of tracking changes in capacity. Dirt on the surface can greatly affect the sensitivity of the device. As a result, either scrolling does not work or the cursor moves jerkily.

The touchpad needs to be cleaned carefully. Recommended use a cotton swab dipped in a light soap solution. Work should be done carefully, avoiding spills of moisture. At the end of cleaning, the panel must be wiped thoroughly. wet wipe and let it dry completely.

Important! Scrolling often stops working due to a layer of dried wine or coffee. If liquids have been spilled on the panel, it is recommended to contact a service center, since cleaning the touchpad yourself in this case is quite difficult.

Physical damage

When the buttons on the laptop touchpad do not work, and in general it has stopped functioning normally as a result of being hit or dropped by a heavy object, the entire panel needs to be replaced. Such repairs are done quite quickly and are inexpensive.

Important! It is worth remembering that mechanical damage to the touchpad is not a warranty case. Therefore, even contacting a service center may cost a fee. But if the warranty period has not yet expired, this method of solving the problem is optimal.

Lost contact

The touchpad is connected to motherboard laptop using a loop. In some models, it may spontaneously slip out of the connector. This may occur due to vibration or shaking during transportation. Fixing the problem is quite simple:

• the device case is opened;
• hardware elements are carefully dismantled;
• The tightness of the cable insertion and its integrity are checked.

After disassembling and restoring contact, the touchpad starts working normally.

Important! This operation cannot be performed on a laptop under warranty. It is recommended to take the device to service. But if the warranty period has expired, you can do the work yourself. Today on the Internet it is easy to find a detailed video about exactly how to disassemble a particular laptop model.

The vagaries of laptops from individual manufacturers

On average, according to service centers, the most unpredictable are MSI laptops . The touchpad can work absolutely reliably or be capricious. Laptops from other manufacturers also have certain features. It is useful to know them in order to minimize the number of calls to service or specialized workshops.

Asus

Asus laptops are highly reliable. It is almost impossible to break their touchpads. Therefore, if the touchpad begins to work incorrectly, problems should be looked for elsewhere operating system. However, there is also a small fly in the ointment. Asus K53S series laptops have hardware problems with the touchpad.

Lenovo

Lenovo laptops are inexpensive and show a very attractive price-to-performance ratio for the buyer. But they have several key disadvantages. Firstly, extremely The touchpad disable button is inconveniently placed. It’s easy to press it accidentally, and then look for why the touchpad stopped working.

Lenovo's second problem is sensitivity to static voltage for some series of laptops in the budget segment. When working in a sweater, it is easy to simply burn out the chip responsible for servicing the ports. Therefore, before purchasing a laptop from this manufacturer, you should carefully study the reviews of owners and the opinions of service centers.

HP

The HP brand (Hewlett-Packard) has long been known in Russia and enjoys well-deserved popularity. Laptops of this brand suffer from clogged touchpad. This occurs due to the ingress of crumbs and grease from the fingers. Therefore, it is not recommended to eat while working. If sensitivity increases or there are problems with the operation of buttons on the panel, it is worth taking the laptop to a service center, since the cost of the product is high enough for unqualified repairmen to operate.

Acer

The most capricious series of this manufacturer - laptops Acer Aspire . Problems with the touchpad arise especially often in models in the budget segment. Here the panel may fail for no apparent reason. Eat problems with the cable too connecting the device to the motherboard. Therefore, you should handle laptops from this manufacturer with the utmost care.

Packard bell

Packard Bell has somewhat lost its position in the Russian market, and laptops of this brand are offered quite rarely. This is despite the overall reliability of the hardware solutions. The touchpads on laptops from this manufacturer are durable and unpretentious.

One of the most common malfunction problems is accidentally pressing Fn+F7 and disabling the panel. To make the sensor function, you just need to activate it again. Packard Bell provides a unique Fn+Esc combination to turn on the panel in mode to improve its reactions and block false alarms.

Conclusion

Each laptop is a complex piece of hardware. And this fully applies to the touchpad. It is no less thin and advanced than phone display sensors. Therefore, you should handle this part of the laptop design carefully and keep it clean and tidy. And then there will be no problems using the panel, except for the simplest ones.

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Probably everyone knows what a touchpad is for. Touchpad is one of the laptop devices designed to control the cursor, analogue computer mouse. It is not uncommon for users of ultrabooks and laptops to notice that the touchpad does not work. The touchpad may become disabled during daily use or after reinstalling Windows.

Why touchpad not working on laptop? Below will be given detailed instructions, with a description of all the reasons why the touchpad on a laptop does not work.

Today there are a huge number of laptop manufacturers. Well-known brands such as: Apple, DELL, Acer, Fujitsu, HP, Lenovo, Toshiba, Samsung, Sony and other models. Fortunately, on modern models the manufacturer provides a combination of hot keys. By pressing these buttons you can quickly turn on/off the touchpad.

If the touchpad doesn't work, let's try to find the button that turns it on. On HP laptops, the touchpad is activated by a special key. Some models have a small dimple in the corner of the touchpad.

But basically, almost all manufacturers use a keyboard shortcut to turn the touchpad on/off. As a rule, this is the Fn button and one of the buttons from F3 to F9. If you look closely, one of the keys will have a pattern in the form of a crossed out touchpad.

To enable we use basic key combinations:

1. Enable Asus Fn+ F7 laptop
2. Enable Fn+ F7 in Aser laptop
3. Include in Samsung laptop Fn+F6 or F5
4. Include in Lenovo laptop Fn+F8
5. Enable Fn+F9 in Toshiba laptop

If the specified key combination failed to enable the touchpad, let's try to do it programmatically. Click " Start" then " Control Panel» select « Devices and Printers"After following the indicated path, you need to select the laptop icon. Click on it, the “Control Center” menu appears, in it select “Keyboard and Mouse”. We find " Built-in pointing device" and check the box below " Turn on»

If you couldn’t turn it on using hot buttons and software and the touchpad still doesn’t work, there are a couple more nuances that are worth considering. All that remains is to check the laptop BIOS and drivers.

If the word BIOS is not familiar and you don’t know how to enter it, you can read the article on how to enter bios. For those who are familiar with this word and getting into the BIOS is not difficult, go in and find the tab “ Advanced" looking for the line " Internal Pointing Device».

This is the touchpad; next to the name it should be set to enabled. Exit the BIOS through the menu “ Save and Exit» to save our settings.

Last minute left, check installed drivers. To do this, select the icon “ My computer» right mouse button - item « Properties" In the left column, select the item “ device Manager"find the item " Mice and other pointing devices».

We make sure that our device is turned on and the drivers are installed correctly. If the drivers are not installed, install them from the disk that came with the laptop or download them from the Internet or the laptop manufacturer’s website. I hope now you have found the answer to the question, how to enable touchpad on laptop.

The touchpad or touchpad on a laptop is a built-in mouse that is designed to make using a laptop more convenient. This device was invented back in 1988, and the popularity of the touch panel came only 6 years later, when it was installed on PowerBook laptops from Apple.

And although many users still prefer to use a separate one, disabling the touchpad, we all, at least sometimes, have situations when we don’t have a mouse at hand and need to use the built-in one. What to do if the touchpad on your laptop stops working? We’ll find out more about that below.

Why doesn't the touchpad on my laptop work?

There may be several reasons. Let's start in order with the simplest one. In 90% of cases, everything is solved by simply turning on the touchpad on the keyboard. Special combinations are designed for this, when one key is the Fn function button, and the second is one of the 12 Fs at the top of the keyboard.

Here are the combination options for different models laptops:

• Acer – Fn+F7;
• Asus – Fn+F9;
• Dell – Fn+F5;
• Fujitsu – Fn+F4;
• Gigabyte – Fn+F1;
• Lenovo – Fn+F6.

But not all manufacturing companies are so simple. For example, when the touchpad on an Asus laptop does not work, then you need to press the appropriate key combination, but if the touchpad on an HP laptop does not work, everything is different.

This and some other companies are moving away from the usual keyboard layout, placing the touchpad power button on the panel itself, placing it in the upper left corner. She has light indication for easy recognition of the on/off state of the touchpad. You just need to double-click on the indicator, which is a touch button.

Another reason why the touch panel does not work on may be simple contamination of the panel and touching it with wet fingers. You just need to wipe the touchpad with a damp cloth and then wipe the surface dry. Well, or wipe your hands.

Software enablement of the touchpad

After reinstalling the OS, sometimes problems arise with the correct operation of the touchpad. This is related to the device driver. You just need to install the necessary driver from the disk that came with your laptop or download it from the manufacturer's website.

Less common, but still possible, is disabling the touchpad in the laptop BIOS. And to fix the problem, you will have to go into this same BIOS. This can be done when the computer boots up by pressing a certain button. Depending on the brand of laptop, this could be Del, Esc, F1, F2, F10 and others.

To determine the moment to press, you need to follow the inscriptions - the name of the key to go to the BIOS should appear. After logging in, you need to find the menu item that is responsible for managing built-in devices and see its status.

Enabling/disabling the touchpad is determined by the Enabled and Disabled labels, respectively. After selecting the desired state, you must save the changes.

Laptop touchpad hardware failure

When none of the above methods has the desired effect, doubts creep in about the hardware, that is, physical failure of the touchpad. It could be a bad cable connection to motherboard or mechanical damage to the panel. In the first case, it is enough to simply correct the connection connector.

You should only attempt to eliminate such causes on your own if you are completely confident in your knowledge and skills in disassembling and assembling a laptop. Otherwise, we recommend that you seek qualified help from a specialist.

When working on a computer or laptop, the main tools are the keyboard and mouse. In laptops, a touchpad can act as a mouse, but the principle of operation is similar to a mouse. And when the instruments fail and refuse to obey, the progress of the work is disrupted. You need to quickly figure out why the mouse or touchpad on your laptop or computer is not working in order to continue working. There are a number of simple breakdowns that you can fix yourself, but in some cases you will have to buy a new assistant.

Why doesn't the mouse work on a laptop?

It is quite easy to determine that the mouse is not working as it should. In this case, the cursor moves chaotically around the screen, does not respond to instructions, or has disappeared altogether. The solution to each of these problems depends on the type of manipulator.

Today laptops are controlled through:

• A touchpad is a device built into the laptop body in the form of a black or touch panel.
• A wired mouse is an additional accessory that is connected by wires.
• A wireless mouse is a modern model of a manipulator that works using two sensors: one in the device itself, and the second in the laptop.

Each type of manipulator has its own problems, so first of all you need to focus on the type of your assistant.

Before you start fixing problems, you need to learn how to interact with a laptop without a mouse. The video below will tell you how to enable keyboard cursor control:

The touchpad on the laptop does not work:

1. The cursor does not respond to movement.

Try pressing the Fn and F7 keys or the button that turns on the panel. Perhaps the device is simply turned off.
If there is also a mouse connected to the laptop, remove it. It may block the sensor.

Did this option not work? Then go to the “Control Panel”, then to the “Device Manager” and check there whether the laptop sees the touchpad.
The sensor can also be disabled in the BIOS. Change the status in it to Enabled for InternalPointingDevice.
If these manipulations are also unsuccessful, then contact the service center, since the reason is technical. Try to remember at the same time whether the laptop has been dropped or shaken recently - they could have damaged the mechanism.

2. Chaotic jerking of the cursor across the screen.

There are two solutions to this problem:

• Turn off the laptop and wipe the touchpad with a sponge or damp cloth. Often, traces of food or cream from your hands disrupt the delicate operation of the sensor, which leads to the cursor wandering.
• If things don't get better, increase the sensitivity of the touchpad. To do this, open the “Mouse” section in the “Control Panel”, and in it – “Settings” and select the desired level.

3. It happens that the sensor itself works well, but the scroll bar or scroll bar fails.

The native driver, which must be downloaded from the manufacturer’s website, will help fix this problem.

What to do if it stops working
wired mouse on laptop

Such devices are used less and less, because users prefer wireless mice.

To check its functionality, first try connecting the mouse to another device. If it doesn’t work, then there is a problem with the accessory itself, and it’s easier to buy a new device than to repair a broken one.
But when it works when in contact with another computer, we look for the reason in the laptop.

Sometimes in a robot wired mouse there are failures:

• The wheel or buttons do not work. Debris may have entered the device or components may have failed. In this case, it is easier to replace the mouse.
• When the mouse does not work, but lights up, connect it to the laptop via another port.
• If the port is working, but the cursor is still motionless, open the “Control Panel” and remove the mouse in the “Device Manager”. Upon subsequent connection, the laptop itself will provide contact with the manipulator.

After any troubleshooting steps, reboot the system, otherwise the changes may not take effect.

As you can see, there are not many reasons why it doesn't work wired mouse on a laptop, but the situation with its modern analogue is much more complicated.

Why doesn't the wireless mouse work on a laptop?

This device is becoming more popular every day. It provides greater mobility to its owner and does not clog the work surface with wires. How to fix it in case of a problem?

• Check if the mouse is turned on. At the bottom of the device there is a special button/lever that should be switched to the “On” mode.
• Perhaps the mouse is too far from the laptop and the signal is not reaching. Move it closer and, if possible, remove all objects between them.
• Replace the batteries in the mouse. Often the charge indicator indicates a certain reserve, but in reality it is no longer enough for the device’s capacity.
• Change the sensor port on your laptop.
• Sometimes contact between the sensor itself and the mouse is lost. In such cases, hold down the button on the sensor, and when it blinks, click the button on the bottom of the mouse that will stop the blinking.
• Crash software can also disrupt the operation of the manipulator. To restore the settings, remove the mouse using the Control Panel, and then restart the laptop.

If nothing helps, the functionality of the device is not restored, then all that remains is to simply replace it.

As in the case of a touchpad, a wireless mouse also periodically experiences chaotic flickering across the screen or freezing. An incorrect surface under the manipulator leads to such consequences. Wireless mice don't like:

• glass planes;
• translucent and transparent coatings;
• corrugated and uneven surfaces.

In this case, a regular mouse pad will help out.

If it doesn't work touch mouse, wipe the lenses at the bottom. Stains on this sensitive surface may interfere with the operation of the device.

One problem is common to both wired and wireless devices- This is the accumulation of static charge.
To get rid of it:

• Turn off your laptop.
• Turn off the power to the device, and then remove the battery.
• Press the power button on the laptop and hold it for 30 seconds.
• Then return the battery to its place and turn on the power supply.
• Start the system and check if the mouse is working again.

Now you know all the most common reasons why a mouse on a laptop may not work and how to deal with it. Most often, only a few actions are required to resume the operation of the manipulator, so there is every chance to quickly return to work without wasting time and nerves.

One of the features working on a laptop is that it is not necessary to use a mouse; it is replaced by a touchpad. The question is why touchpad not working on laptop, worries many users becauseif it breaks, a lot of inconvenience arises, especially if you do not have a mouse at your disposal. A touchpad is a touch panel that responds to touches and finger movements, which moves the cursor along a given path. The problems that arise often lie in its correct setting.

Step-by-step instructions for restoring the touchpad

1. No matter how funny it may sound, first make sure it is clean. This panel is cleaned using a soapy swab. Next, wipe with a damp cloth and let dry. About 5% of calls to our service center are resolved in this way. It is very important to remember that the touchpad does not respond to wet or oily hands!

2. Make sure that the settings are set to the correct sensitivity settings and that the touchpad device is touchpad"works fine." In this case it is an Asus device touchpad ps/2.

3. Check that you have all the necessary drivers for your touchpad. It is very important that the driver window contains entries from the manufacturer with a version higher than 1.0. Often standard Windows drivers(especially common in systems 7 and 8.1) do not function correctly.

4. When the touchpad does not work as a whole, then to eliminate the cause you need to exclude simple variants of the problem. First, make sure the panel is connected. In order to connect the panel, you can use several methods:

Combination of Fn keys with one of the F1-F12 keys;

Press the touchpad on/off button (not available on all laptop models);

Enable using the utility that is displayed next to the clock;

Disable the mouse, which will automatically turn on the panel (device conflict).

Other possible problems and their solutions

This all relates to software problems, and if after the options provided the sensor still does not work, then the reason becomes hardware.

First, make sure the cable is connected to the motherboard. There are cases when during transportation the cable falls out of the connector. You can fix this problem yourself, but if in doubt, it is better to contact a service center.

Secondly, the sensor may stop working as a result mechanical damage. In this case, it must be completely replaced. The exception is cases of mild mechanical damage that can be corrected.

If the touchpad does not work in conjunction with other devices ( USB ports, keyboard, etc.), then the fault lies in the motherboard, intervention in which is carried out exclusively at the service center. As a result, if you find problems with the touchpad, before going to the service center, conduct a self-inspection possible reasons breakdowns, which will help save your time and money.

If only scrolling or finger gestures do not work

Often the problem is not so much the complete loss of functionality as the partial functionality of the device, and if scrolling on the touchpad (so-called scrolling) or special finger gestures do not work, the whole problem lies in the crookedness of the installed drivers. If their reinstallation does not help, then you will have to contact a service center, since physical failure of the panel cannot be ruled out (for example, after being filled with liquid containing dry substances). It's another matter if scrolling on your touchpad stops working for no apparent reason. In this case, these are 99% crooked drivers - such scrolling problems are especially common on devices Acer, ASUS and Hewlett-Packard (HP).

By the way, a lot useful information You can read the article “What to do if your laptop is flooded.”

Problems on various laptop models

Thousands of people a month contact our service centers throughout the country and, thanks to this, we can collect very interesting breakdown statistics touchpad devices.

ASUS

The Taiwanese company produces excellent models that almost never break. If your touchpad does not work on ASUS laptop- this is not a problem with the device itself, but with the operating system. However, not everything is so rosy - physical breakdowns occur in the Asus K53S series.

ACER ASPIRE

Budget laptops from this manufacturer are a constant headache for the repairman. There is no fault with the operating system here - on Acer laptops The Aspire touchpad often does not work for no apparent reason. We advise you to pay attention to the BIOS settings, and if you are able to disassemble the device yourself (which we strongly do not recommend), then check the cable connecting the panel. Unlike the previous one trademark, the only model that suffers from persistent touchpad issues is the 5750g line.

PACKARD BELL

The American company Packard Bell, once popular in the CIS countries, is becoming less and less common on the market, which cannot but sadden the “old-timers.”silt" of the IT world. The most common problem due to which Packard laptops Bell the touchpad does not work - this is an accidental pressing of the Fn + F7 keys (the corresponding icon is drawn on it). Just click and everything will be fine. If it doesn't work, try the combination Fn+Esc- this combination is also convenient for eliminating false positives.

Interesting article: Configuring routers for PB

HEWLETT-PACKARD (HP)

Very often the problems are increased sensitivity, clogging the buttons with food (everyone sins sometimes, don’t worry), and the lack of adequate drivers. If the touchpad on your HP laptop does not work, it is better to contact a service center to maintain the warranty on a very expensive device.

Interesting article: Cleaning an HP laptop from dust and debris

LENOVO

Lenovo technology is rapidly gaining popularity in Russia, Ukraine and other CIS countries. If the touchpad does not work on the purchased Lenovo device, download the latest drivers, this will help solve the problem. It is also very common on Lenovo devices that people simply accidentally forget to turn on the touchpad (the button is placed very inconveniently, and often people themselves do not notice how they are creating a problem for themselves).

Useful link: Software from the manufacturer

SAMSUNG

If the touchpad on your Samsung does not work, use it to troubleshoot the problem. Most often, the touchpad does not work on Samsung devices due to software defects. You can download the necessary data on the website technical support or update them directly in Windows.

Interesting article: How to turn off Windows 8

SONY VAIO

The Sony company produces many top models, including ultrabooks, the diagnosis of which is difficult due to the complex design of the case and microscopic connections (including the cable). It is especially difficult to repair if the touchpad on a SONY VAIO is broken. The device is connected to the printed circuit board with ultra-thin cables. If the device does not function, it is better to contact a workshop.

Quite often the problem lies not in the hardware, but in the operating system settings. In order to reinstall the drivers, you need to download them from the official website and run them in the OS.

For Windows - go to Device Manager and select the one you need. Then click on its properties and click "Update". If the driver is not found, remove it and restart the system. After restarting, Windows will automatically install the necessary software. Step-by-step photo instructions:

Repair at the service center

In the network of our workshops throughout Ukraine you can solve any technical problem quickly and, most importantly, inexpensively. Call the manager right now, and we will immediately quote the repair price!

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