When using the sync client Microsoft OneDrive for Business (formerly Microsoft SkyDrive Pro) to sync files between Microsoft SharePoint Online and Explorer, the following error message appears:

We were unable to synchronize this library.

When the button is pressed technical information The following message appears in the error window:

The query cannot be executed because the number of lookup columns it contains exceeds the lookup column threshold enforced by the administrator.

Error code = 0x80070093; Error Source = Groove

Solution

To resolve this issue, reduce the number of lookup columns in the affected SharePoint Online list and try syncing the library. Do this until the bug is activated. To delete a column, follow these steps:

    Navigate to the appropriate SharePoint Online listing.

    On the SharePoint ribbon, open the tab Library and select Library options.

    In the list of columns, click the name of the column you want to remove.

    Click the button Delete at the bottom of the page change column and then click OK.

Please note Before deleting a column, determine how it might affect the list.

More information

For more information about columns in SharePoint Online, visit the following Microsoft websites:

When working with Apple devices, you often need to use the synchronization function. It is designed to update and add data between devices so that everyone has the same information as one. Although Apple gadgets are famous for their reliability, even with them there are failures. Therefore, it is not always possible to synchronize the iPad.

Why do we synchronize data? So that they are available on every device and are updated as new data appears. There are many reasons that prevent synchronization. Synchronization can be configured between gadgets, a computer, and the iTunes program. Sometimes it is not possible to make the settings, there are several reasons.

Gadget malfunction

This can happen with any tablet. You can fix this problem by rebooting the device. This needs to be done for a tablet and a PC. You can restart your computer using the standard reboot feature. To reboot the tablet, hold down the “power” key until the shutdown message appears and then swipe it to the side. After a couple of minutes of waiting, you can turn on the gadget by also holding down the “power” button until the apple logo appears.

Old version of the program

One more common reason This is an outdated version of iTunes. You won’t be able to install the program once and use it constantly. It requires constant updating. If it is not updated there will be failures. To fix this problem, check the program for updates and install them, if any. After this, be sure to restart your computer and synchronize again. Perhaps now the synchronization will be successful.

iTunes crashes

System failures may have occurred while the PC was running. They could damage program files. This may lead to malfunctions in its functioning. How to fix this problem? To do this, completely remove the program from your PC. Standard removal may leave a lot of files in the registry, making it difficult to resolve crashes.

For complete removal programs download Revo Uninstaller. Next in the list of this application, remove sequentially: iTunes Apple Software Update Apple Mobile Device Support and lastly Bonjour . Look through the files for Apple products; if you find them, delete them. To clean, click on the program name with the right mouse button and click “delete”. Then just follow the instructions. After uninstalling, reinstall iTunes.

Authorization failures

This problem is displayed as a gray “synchronization” button. To eliminate this error in operation, try re-authorizing the PC. In iTunes, find the item " account" In the expanded list, click the authorization option. In another pop-up menu, select “deauthorize this PC.” At the end of the process, you need to re-authorize the PC.

Follow the same steps, only in the last menu select “authorize this PC.” The system will send you a registration form where you need to enter your data and secret code from Apple ID. If the information matches, the computer will be authorized. Now you can repeat setting up your tablet with iTunes.

Cable-USB

Probably the first thing you need to check is the serviceability of the cord. Examine it carefully for any damage or creases along its entire length. The use of non-original components may also cause a lack of response. How to synchronize the device in such a situation? Replace the cord with a known good one and repeat the procedure.

USB connector

Another reason why the setup may not work. Damage to the connector. The frequency of use of such connectors leads to the fact that they often break. You can get out of this situation by switching the plug to another port. Do not use additional adapters, this will slow down the data transfer speed.

Tablet malfunction

Reset your iPad settings. This can be done through the basic settings of the device. In the area that opens, find the “reset” column and go to it. From the proposed list, click the “reset all settings” column and wait for the process to complete. Try to synchronize the tablet, if it doesn’t work, then in the same list, click on “reset content and settings”. Wait for the reset to complete. This will reset the settings to factory defaults. If after the above measures you still cannot set up your gadget with iTunes, contact technical support for advice.

How to Sync iPad with iTunes

When you connect the tablet to the PC for the first time, a dialog box will be available. Here you can specify a list of data that will be synchronized each time you connect to the program. Those columns that you do not specify will not be configured. Here you can also combine data on your PC and tablet into one. The speed of the process directly depends on the volume of data being processed.

You can make this setting after uninstalling the program and installing it again. Now you know how to sync your tablet with iTunes and know the reasons why this process may fail.

iTunes often crashes and may slow down or simply freeze during operation. Perhaps the most common problem among iOS device owners is the inability to sync their iPhone with iTunes. There may be several reasons for this. In this article, we will try to answer the main question of why the iPhone does not sync with iTunes and how to fix this problem. Below are several ways to resolve this error.

Why iPhone/iPad won't sync with iTunes

If you are unable to sync your iPhone 7/7 Plus/6s/6s Plus/6/5s/5, iPad or iPod with iTunes, you can use one of the suggested solutions:

1.Updating iPhone and iTunes

Use of obsolete iOS versions or iTunes is the most common reason why iPhone and iTunes won’t sync. In this case, you need to check the software version.

In iTunes on Mac, go to: Apple > Software Update.
In iTunes on Windows, go to: Help > Check for Updates.
If there are updates available, install them and try synchronizing again.

In the Settings - General - Software Update application on your iPhone, you can also check which software version is installed on your device. The latest software must be installed. If you refuse to install new firmware, do backup copy via iTunes or iCloud, and then do full recovery devices.

2. Hardware problems

The inability to sync iPhone with iTunes can also be caused by hardware problems: for example, you may be using an unusable USB cable. Try using a new wire and also check all the ports on your computer.

3. Synchronization settings

There's a chance that your iPhone isn't syncing with iTunes because it's simply not set up to sync. installed version media combine. In this case, you need to connect your iPhone to your computer, and then in the Devices section in iTunes, select your model to change iPhone settings and configure synchronization settings. Once set up, re-sync your iPhone.


4. Installing Apple Mobile Device

Not everyone knows about this, so be sure to check this point. It is important that your computer has Apple support Mobile Device. To check for its presence, do the following:

On Windows 7: Click Start > Control Panel and Uninstall a program. Make sure Apple Mobile Device support is listed in the list that opens.
On Windows 8/10: Search for “Control Panel” and press “Return”. Make sure your Apple Mobile Device is listed.

5. Conflict with other programs

It happens that the iTunes program conflicts with others installed programs on Windows. In this case, you just need to temporarily remove third party utilities, and then try syncing your iPhone with iTunes again.

6. Tenorshare TunesCare Program

If you can’t find the reason why your iPhone won’t sync with iTunes on your own, then use convenient program, which is in automatic mode will find and eliminate the causes of this problem. Below is how to use the professional tool:

Download the program from the official website, install it on your computer and you can start it right away.

Connect your iPhone to your computer using USB cable.
The program will automatically detect your device. Next, click on the “Fix iTunes Sync Problems” button. The program will begin restoring damaged iTunes libraries.


Once the process is complete, simply launch iTunes again and your iPhone will sync without issue.

How to sync music/videos/photos on iPhone without iTunes?

If it so happens that the problem with synchronizing iPhone and iTunes has not been resolved, you can use an alternative solution - the program.

Tenorshare iCareFone is great alternative iTunes with advanced features, including:

  • import and export data between iOS device and computer (photos, videos, contacts, notes, bookmarks, audio and other types of data)
  • function backup data and recovery
  • cleaning up garbage on an iOS device to improve performance
  • solving various iOS errors by entering and exiting recovery mode, etc.

You just need to download the program from the official website, install it and run it.


Your iPhone must be connected using a USB cable to your computer. Next, in the “Backup and Restore” section, select the required data type and what needs to be done. Everything is very simple and fast.


The backup time depends on the data size of your device as well as the speed of your network connection.


Please note that the program can be used on both Mac and Windows.

Everyone knows that iTunes gives users the opportunity to enjoy their favorite music hits without borders 24 hours a day. But, like any other system in our lives, errors and malfunctions often occur. And it would seem that the problem is the lack of iTunes synchronization with iPhone, iPad, or iPod Touch should be solved promptly and practically in two minutes - but no, sometimes even service center specialists spend hours racking their brains over this problem, simply because they have not encountered it before.

But now everything will be just fine, and to successfully sync iTunes with your iPhone, iPad, or iPod Touch, you won't need to gain any special knowledge or bring your device to the nearest one to your home. service center, overpaying huge amounts of money to would-be masters. Everything will be fast and very simple... if only you use step by step instructions, which we will now provide to you.

So, you connect your iPhone to your computer, but the device doesn’t want to be recognized. The main reasons for this may be a malfunction of the device itself or incorrect operation of the software. Let's look at a few main reasons why this may not happen. iTunes synchronization from iPhone, iPad, or iPod Touch.

Here are just the most important ones possible reasons:

  • Device incompatibility with USB port, its failure
  • Using a broken or non-original USB cable
  • iPhone not functioning properly
  • Difficulties encountered with the software or with the operation of the Apple Mobile Device

Diagnose device and USB port compatibility

iPhone connects to USB port, but nothing happens? This means that one of the possible reasons is the device’s incompatibility with the port, or its failure. To check how it works, you just need to insert any flash drive into USB, and if everything is in order, the device is functioning, you should reconnect the IPhone to a different port. It is better if this port is located at the back of the PC. Use USB 3.0 or higher to ensure everything works like a charm.

Are there any positive changes when reconnecting? We are moving on to the next diagnostic stage.

Checking the correct operation of the cable

Connect the cable you are using to charger. If the iPhone does not charge, the cause of the problem has been found, and it is a broken cable. Replacing it will solve the issue. If charging has started, then you will need to check the iTunes software and Apple device.

Checking the normal operation of the software

First of all, you should make sure that everything you need is installed on your PC software. But you should not try to download software from third-party sites that you are not sure about, because this way you expose your computer to the risk of infection. It’s better to take all programs from the official Apple resource, it’s safer. In addition, you will receive only the latest versions of the software, with all updates.

The Apple Mobile Device Service is available on every Windows or MacOS device, so synchronization problems may be caused by problems with this service. If you think this is the case, this service will need to reboot.

We reboot the Apple Mobile Device

To reboot, just follow these steps:

1. Apple device disconnects from PC, iTunes closes

2. Go to the management panel, find “Administration”, then open the “Services” tab

3. Look for the name of the service in the list, then click on “Stop”

4. After you are convinced after some time that the service is disabled, you should enable it again

5. Connect your Apple device and wait until the synchronization is successful

If after this there is nothing positive, then the problem is either with the technical part of the smartphone or with iTunes itself. It is worth looking for the folder with the program and uninstalling it. Next we download latest update program from the Apple website that will be suitable for your OS. Also update any drivers that are out of date. Well, if after all your actions synchronization still does not happen, and you simply don’t know what to do next, then feel free to go to the service center, the specialists will sort it out. Unless, of course, they are real specialists...

How to Fix iTunes When It Won't Sync with iPhone, iPad, or iPod Touch Video

Even Apple technology cannot boast of perfect stability. There is always a risk of a problem occurring. These include the situation when the iPhone cannot be synced in iTunes. First, let's look at its causes, and then consider the most effective ways to eliminate them.

Possible problems

The first thing an iPhone owner may encounter is problems with the cable. Also, difficulties sometimes arise due to the use of an outdated version of the program or the freezing of a special service. The last thing is problems with the device itself.

Situation 1: Cable problems

The reason why the iPhone does not sync with iTunes may be problems with the cable. Many owners mobile devices Apple notes that the original cord quickly breaks down and becomes only suitable for charging. In that case the best solution There will be a connection via Wi-Fi.

Situation 2: Outdated version of the program

iTunes updates are released regularly. The developer himself highly recommends using only latest version programs. It should be the most stable and functional. Accordingly, when using outdated software, various difficulties often arise. This also applies to connection problems.

Updating iTunes is the most logical way out of this situation. Everything is done in the program itself, you don’t even need to go to its website. This usually happens automatically, but the function can be called manually.

Situation 3: Special service failure

Another reason why iTunes does not sync the iPhone may be a failure of a special service. In this case, you need to restart it. This is done as follows:

Situation 4: Problems with the smartphone

If the steps described above did not help, then the problem most likely lies in the iPhone itself. Try turning it off and on. In some cases it will be impossible to do this, then you should use Hard Reset. The function is called as follows:

  • For iPhone 7 and older, you need to simultaneously press the volume down button and the lock button and hold them down for ten seconds.
  • For younger models - Home button and volume reduction.

When the Apple logo appears on the device screen, you can release the buttons. Another situation why the iPhone does not sync with iTunes can be related to the device’s firmware. It is recommended to update your smartphone to iOS 11. In this case, connecting to your computer should proceed without any difficulties.


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