Where is the parcel russianpost. International postal tracking

Founded in 2002, the national postal operator Russian Post provides a wide range of services. In addition to letters, bills and money transfers, every year almost 300 million parcels are processed in 42 thousand branches. Thanks to modern services, tracking is available to you postal items, which means that now you can know exactly about all the movements of the parcel at any stage of delivery.

Parcel tracking

Checking the tracking of your parcel is very simple - you can do it online with home computer or smartphone. You can track your parcel using the track number at any time, and also install a special application on your smartphone that allows you to check the status of the shipment at any time. An individual track number is assigned to each shipment after delivery is completed, from now on you can track the track for free at any time. If you made a purchase online, the track number will be visible on the order page, and if it is a package from a private person, you can track it using the receipt number. You can also track international postal items, which greatly facilitates purchases in online stores in other countries - the parcel will definitely not get lost and will arrive on time. It is worth paying attention to the fact that the track numbers of parcels from other countries differ from the numbers of Russian parcels - they contain Latin letters. Most foreign track numbers are recognized by the service, so, as a rule, there are problems with postal tracking does not arise. If you cannot track a postal item from abroad, then you can check the tracking of the parcel on the post office website of the sending country. As a rule, transit routes through different countries, in each of which you can track your parcel.

Convenience for clients

Russian Post is trying to improve its service for customers as much as possible; now a resident anywhere in the country can use the mail search service. Jokes about Russian Post delivering packages after a year or not delivering them at all are no longer relevant - if the track is not tracked, a person can immediately contact the support service and the issue will be resolved as soon as possible. Go to modern technologies not only improved the work of the country's postal operator, but also increased customer confidence. Now anyone can track a parcel by number. In addition, Russian Post provides the opportunity to subscribe to changes in the status of shipments and receive email automatic notifications every time a package changes location.

Maximum security

The ability to track the parcel reduces the risk of loss to a minimum. The service allows you to check your mail at any time, and if you have any questions, you can contact the hotline. If you cannot track the parcel, then at any post office you can submit an application to search for postal items. The system is thought out to the smallest detail; postal tracking is carried out both in Russia and in other countries. You can submit an application within six months from the date of sending; to do this, it is enough to present the check issued upon sending and an identification document. Nowadays, cases of lost parcels are extremely rare, but if this happens, you have the right to receive monetary compensation.

A modern service allows you to know about the status of your mail at any time, with it you will always be sure that the parcel will arrive at the right place. Applications, websites, alerts - all this makes mail operations as fast, convenient and safe as possible.

Information about Russian Post

Hotline: 8-800-2005-888
Official website: pochta.ru/
Track your parcel: www.pochta.ru/tracking
Help: https://www.pochta.ru/support

How to track a Russian Post parcel

Surely everyone has come across how mail works at least once in their life. Sometimes you never cease to be amazed at the speed and reliability, but there are also moments when the parcel is still not there. It will help you find out where the long-awaited cargo is located. parcel tracking. This is a mail utility that helps identify the location, as well as find out the path traveled. If you don't know how track the parcel by number, Russian Post suggests the following steps:

Thus, just two simple steps will help solve the exciting issue.

What to do if tracking of postal parcels of the Russian Post failed?

We have compiled a list of the most common cases in which this situation is possible, as well as tips for solving them.

• 1. Too little time has passed. Postal workers sometimes simply do not have time to enter data into the database. It is also possible that the foreign parcel did not arrive in the country, therefore there is no information about it. We suggest you try again after a few days.
• 2. Any of the characters entered are incorrect. First of all, you should check the entered number, whether all characters are indicated, and whether all letters are written in Latin letters. If the answer to at least one of these points is “yes,” then correct it and repeat the process.
• 3. You wanted track your parcel from aliexpress, but there is no data about it in the system. Unfortunately, in such situations it is not uncommon that the seller from China decided to save a little and sent parcel without tracking number, and the reported character set is randomly generated characters. In this case, nothing can be done, all you can do is wait.

Brief information on Russian Post parcel numbers

It's no secret that different types parcels have different appearance numbers. What does each of them mean? Let's figure it out.

• 1. Registered letters and small letters parcels within Russia have 14 digits in their body.
• 2. International shipments, as well as parcels and large packages contain 4 letters (2 at the beginning and 2 at the end), and 9 numbers between them. Only numbers starting with the letters V, R, L and C are available for tracking - they indicate the type of shipment. The last 2 letters are the sending country code (RU, US).
• 3. Ems tracking involves searching for a parcel following an expedited delivery route. Their number is almost identical to the international one, but always begins with the letter E.

We hope that our article will help you learn a little more about the procedure for identifying items and save time searching for them.

Russian Post - how to find out where the package is

One of the most proven and simple methods find out where your parcel is through Russian Post - this is tracking of postal items by item number.

To find out where a particular product is being shipped, recipients and senders need a bill of lading number or a tracking number, or a short TTN. The sender receives such data when registering documents at the branch. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered into the column called “Tracking Number”, and click “Track”. And within 2 minutes the exact location of the product of interest is known.

This is not possible when the transfer is sent from branches. Such branches are located in small towns and do not have their own base. This is the main reason that the shipment will take place in 2-3 days, and so will the registration.

Immediately after it gets to the department that has its own database, it will be registered. Only after completing this procedure is a special number assigned, and then it is possible to find out the location.

Take advantage of our convenient tool and track the location of the postal item.

International shipment tracking

International shipments are serviced by the Russian Post International group. A young service that tries to serve clients as comfortably as possible for each of them. When sending, the sender receives a tracking number. If available, they will know where the cargo is at any stage of delivery. Abroad, delivery from this company is carried out by courier into the hands of the addressee.

Everyone can try to use the international service and feel that the world is, in fact, much closer.

Which shipments can be tracked?

Modern senders send everything, literally. It could be:

• registered letter;
• household appliances;
• products;
• furniture.

Even vehicles can be sent by Russian Post. But this is not the entire list of possible assortments. In addition, the person will have a declaration in his hands, with the help of which it is not a problem to find out the exact location of the cargo. And you can do this without leaving your home, as long as you have a computer and access to the Internet.

How to track a parcel by recipient's last name

You can receive and track it exclusively via TTN. We recommend checking the details with the sender. If this is not possible, and the express waybill number is lost, no need to worry! It is worth contacting the nearest department, where they will quickly restore the TTN number. To renew, a company employee will require a passport and telephone number.

IN this section you will find modern and convenient service for fast and accurate tracking of parcels and mail delivered by the Russian postal operator FSUE Russian Post. The Russian Post enterprise consists of 87 branches employing more than 350,000 employees. Russian Post is a large enterprise that is constantly improving and provides the population with a wide range of postal and financial services. The main direction of his work is the reception, dispatch, transportation and delivery of parcels and postal items in the territory of Russian Federation, as well as beyond.

Using this service, in just a couple of minutes you can track the exact location of a parcel or postal item delivered by Russian Post.

How to track by parcel number?

Tracking the transportation and delivery of a parcel by Russian Post is quite simple: to do this, you need to enter a barcode identifier in the “# Tracking Number” box. It can contain 13 or 14 characters, including letters and numbers. You can find this identifier or alphanumeric number of the postal item on your payment document or receipt. When introducing, pay attention to the fact that capital letters must be used. After entering it, click on the “Track” button or the “Enter” key.

What are the tracking numbers?

In order to track a parcel by number, you need to know the unique track number. This number is assigned to each parcel in accordance with the S10 standard of the Universal Postal Union. It may contain 14 digits if the shipment is within Russia, or contain a combination of 13 alphanumeric characters when the shipment is international. For international shipping, the track number consists of 13 characters. The first are the letters of the Latin alphabet, indicating the marking of the shipment. Only numbers starting with the letters R, C, E, V, L are subject to tracking. The second character will be any letter of the Latin alphabet, ensuring the uniqueness of the number. The next nine characters are numbers. The last two characters are Latin letters indicating the country code in S10 format, for example, for Russia these are the letters RU.

Examples of tracking numbers:

• CE098765432RU - for international shipment.
• 13243564758695 - for departure within the Russian Federation.

What statuses can there be?

When tracking parcels and mail delivered by Russian Post, there may be the following status options:

Welcome. — This status means that the postal item has arrived abroad post office, where he was assigned the specified track number.

Arrival at MMPO. — This status means that the postal item has arrived at the place of international postal exchange to undergo customs clearance and prepare for shipment from the sender’s country (export).

Export. — This means that the shipment has been handed over to the carrier for delivery to the territory of the Russian Federation. Between the statuses Export and Import, it is impossible to track a postal item from Russian Post.

Import. — This status means that the postal item has arrived at the sorting point of Russian Post, and has also been registered on the territory of Russia. Postal items arrive in Russia through international exchange offices (IEOs), which are located in Moscow, Novosibirsk, Orenburg, Samara, Petrozavodsk, St. Petersburg, Kaliningrad, Bryansk.

Handed over to customs. — This status means that the postal item was transferred to the Federal Customs Service. There, all parcels and shipments undergo x-ray inspection.

Customs clearance completed. — This status means that the postal item has successfully passed customs checks and returned to Russian Post.

Detained by customs. — This means that the postal item was detained by customs. The reason may be that the monthly limit for importing goods is exceeded by one postal address(1000 euros or 31 kg). If there is this excess, then the goods are subject to customs duty in the amount of 30% of the value of the goods, but not less than 4 euros per 1 kg.

Left MMPO. — This status means that the parcel has left the MMPO and is being sent to the sorting center. From this moment on, regulated delivery times within the territory of Russia apply. Delivery times depend on the type of shipment and range from 7-11 days for parcels arriving in Russia by airmail, 8-20 days for parcels arriving by land transport.

Arrived at the sorting center. — In this center, parcels are distributed along the main routes in Russia, sealed, packaged and sent to their destination.

Left the sorting center. - This means that the parcel has been sorted and left sorting center.

Arrived at the sorting center. — This status means that the parcel has arrived at the next regional sorting center.

Left the sorting center. — The parcel left the regional sorting center.

Arrived at the delivery location. — This status means that the parcel has arrived at the recipient's post office. According to the rules of Russian Post, a notice is issued on the same day stating that the parcel is at the post office. The postman must deliver the notice to the recipient no later than the next day.

Delivery to the addressee. — This is the final status, which means that the postal item has been delivered to the addressee against signature.

How to receive a parcel or postal item?

In order to receive a parcel or postal item, you need to go to the Russian Post office indicated in your destination and present a document proving your identity. This may be a passport of a citizen of the Russian Federation, a foreign passport, a military ID, a certificate of release or another identity document that temporarily replaces a passport.

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you do not understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left the sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, don’t worry, the package is not a courier who brings the package from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)