Postal tracking to recipient's address. Post office

To track your parcel you need to take a few simple steps.
1. Go to home page
2. Enter the track code in the field with the heading "Track postal item"
3. Click on the "Track parcel" button located to the right of the field.
4. After a few seconds, the tracking result will be displayed.
5. Study the result, and especially carefully the latest status.
6. Forecasted delivery period is displayed in the track code information.

Try it, it's not difficult ;)

If you don't understand the movements between postal companies, click on the link with the text “Group by company”, which is located under the tracking statuses.

If there are any difficulties with the statuses on English, click on the link with the text “Translate into Russian”, which is located under the tracking statuses.

Carefully read the "Track Code Information" block, there you will find estimated delivery times and other useful information.

If, when tracking, a block is displayed in a red frame with the heading “Pay Attention!”, carefully read everything that is written in it.

In these information blocks you will find 90% of the answers to all your questions.

If in the block "Pay Attention!" it is written that the track code is not tracked in the destination country, in this case, tracking the parcel becomes impossible after the parcel is sent to the destination country / after arriving at the Moscow Distribution Center / Item Arrived at Pulkovo / Arrived in Pulkovo / Left Luxembourg / Left Helsinki / Sending to the Russian Federation or after a long pause of 1 - 2 weeks, it is impossible to track the location of the parcel. No, and nowhere. Not at all =)
In this case, you need to wait for a notification from your post office.

To calculate delivery times in Russia (for example, after export, from Moscow to your city), use the "Delivery Time Calculator"

If the seller promised that the parcel would arrive in two weeks, but the parcel takes more than two weeks, this is normal, the sellers are interested in sales, and that’s why they are misleading.

If less than 7 - 14 days have passed since the receipt of the track code, and the parcel is not tracked, or the seller claims that he sent the parcel, and the status of the parcel “the item pre-advised” / “Email notification received” does not change for several days, this is normal, You can read more by following the link: .

If the status of the mail item does not change for 7 - 20 days, do not worry, this is normal for international mail items.

If your previous orders arrived in 2-3 weeks, and the new parcel takes more than a month, this is normal, because... parcels go on different routes, in different ways, they can wait 1 day for shipment by plane, or maybe a week.

If the parcel has left sorting center, customs, intermediate point and there are no new statuses within 7 - 20 days, don’t worry, the package is not a courier who brings the package from one city to your home. In order for a new status to appear, the parcel must arrive, unload, scan, etc. at the next sorting point or post office, and this takes much more time than just getting from one city to another.

If you do not understand the meaning of such statuses as Reception / Export / Import / Arrived at the place of delivery, etc., you can see a breakdown of the main statuses of international mail:

If the parcel is not delivered to your post office 5 days before the end of the protection period, you have the right to open a dispute.

If, based on the above, you do not understand anything, read these instructions again, and again, until you are completely clear;)

At the moment, coronavirus is actively spreading all over the world, for this reason air exchange and delivery are severely limited parcels are coming slower than usual.
03/22/2020 Russian Post, which stopped processing mail.
The restrictions affected Mongolia, Kuwait, Libya, Peru, Moldova, Sri Lanka, Tunisia, Cayman Islands, French Polynesia, Lebanon, Philippines, Maldives, Easter Island, Myanmar and Ecuador.
There is no information about the suspension of postal exchanges with China.

Don't worry if the status of the mail/order does not change for 1-2 weeks and is in the following condition:

• Processing
• Waiting to be sent
• Sent to destination country
• Export / Export international mail
• Import / Import of international mail

If the package has already been sent and is on its way, it will most likely be delivered.
While the protection is in effect, wait and don’t worry, if the order is not in a hurry, you can even extend the protection period.
Keep an eye on the order protection counter, and if the parcel does not arrive within the time specified in the order details, extend the protection period or open a dispute.

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Currently, many people prefer to buy certain things in online stores, because often from foreign online merchants the cost can be much lower, and shipping can generally be done free of charge, which together makes purchasing things in online stores quite profitable. The only disadvantage that all buyers know about is the long delivery time, but another disadvantage that few are already aware of is problems with tracking the goods. Shipments are assigned a special code (track number), using which you can check where the postal item is currently located. But if the parcel was not initially assigned the required number, you need to know how to track a parcel without an assigned track number. This will be discussed in this article.

What services allow you to track a parcel by name or address?

Using the track number, you can check where the mail item is currently located and what points it passed on its way. Based on this, you can guess how long you will have to wait for the parcel.

Important! You can track your shipment using the track code through the official website of the Russian Post, which is located as follows: email address– https://www.pochta.ru/. There are also a number of third-party resources where you can try to track the movement of a shipment - https://gdeposylka.ru/, https://track24.ru/, https://1track.ru/ and others.

However, how to track a parcel without a track number? Unfortunately, the answer is simple - not at all. It is impossible to find out where the package is based on the recipient's name and address, and it is impossible to track the package without a track number. Therefore, all rumors about the possibility of this are lies.

It is impossible to track a parcel at Russian Post using the address and last name of the recipient. All assurances that this is possible are lies and banal deception. Therefore, if someone offers to track a package in this way for a fee, then most likely you are faced with scammers who are simply trying to profit from you.

Searching for a parcel by name at the post office or company office

Do not confuse “tracking a parcel” at the post office by name or address with “searching for a parcel” using the specified data at the post office or in the company, firm or organization where it was delivered. These are completely different concepts.

In the first case, when we are talking specifically about tracking, we mean an attempt by the recipient to check whether the cargo was lost on the way from the sender to the addressee, using the last name and residential address of the latter. It is not for nothing that the emphasis is placed on “trying”, because, as mentioned above, tracking is only possible if the parcel has been assigned the appropriate code.

But when we talk about searching for a shipment, it means that it has already arrived at the post office or office of a particular company (firm, organization, etc.), and the recipient has come to receive it. In this case, a postal employee or an authorized person of the enterprise begins to search for the received item by the name and address of the recipient in order to subsequently issue it to the person who appears.

To pick up the parcel, the recipient must provide an identification document so that the employee postal service made sure that the person who has the right to receive it came to pick up the parcel. The recipient's authorized representative may also come to pick up the shipment, but in this case he must confirm not only his identity, but also his authority to receive it.

How to find or restore the track number

Very often, people who use postal services and, in particular, postal forwarding, experience difficulties in obtaining a tracking code, i.e. many simply simply do not know where it is listed.

In this case, everything is extremely simple - the tracking code is indicated on the receipt, which the sender receives after processing the item at the post office. If we are talking about online stores, then the seller (sender) immediately provides this code to the buyer (recipient) so that the latter can track the delivery progress independently.

But very often a problem arises when the check is thrown away, destroyed, lost, and so on. The tracking track also disappears with it. Accordingly, the question arises: “Is it possible to restore the desired track number?”

In fact, such a possibility exists, but to do this, the sender will have to contact the post office from where the shipment was made. It is quite possible that the postal service’s database contains documents related to the shipment. To make it easier for the postal employee to find the check, you need to remember the date of sending. But in many ways it all depends on chance and the diligence of the postal worker.

Russian Post provides postal services in the territory of Russian Federation. This national postal operator not only delivers letters and parcels, but also provides financial services, for example, at Russian Post offices you can pay bills and receipts for utility bills, receive postal transfer or pension payments. The Russian Post store offers a wide range of different products that are available directly in post offices or in the online store.

A member of the Universal Postal Union, Russian Post in its development is firmly committed to improving the quality of service and automating the process. Russian Post employees regularly conduct training sessions and internal control activities, which are aimed at developing communication skills, developing the skills of attentive and polite service to each visitor and maintaining high quality work in every post office.

Parcels and letters from Russian Post are accepted and processed according to international standards. The Russian Post offices process the sending and receiving of both domestic and international parcels. When a postal item is generated, it is assigned a unique identifier code, which will be indicated on the postal receipt. ID number parcels within Russia consists of 14 digits, and the tracking number of an international shipment consists of numbers and letters of the Latin alphabet. Using this Russian Post parcel number, it can be tracked by both the recipient and the sender.

The service website makes the process of tracking Russian Post parcels quick and convenient. The website also provides tracking of shipments from other countries. You don't need any extra information: you just need to know the ID of your parcel.

How to track a Russian Post parcel

• use the search bar by ID and enter the tracking number of the postal item;
• by registering in personal account, you can receive information about several shipments;
• save the necessary numbers and subscribe to electronic notifications about changes in the status of the Russian Post parcel.

On our website you can track several tracking numbers at the same time, since all the necessary information will be stored in the “Personal Account” section.

One of the most proven and simple methods to find out where the parcel is - to track the parcel using the Russian Post track number.

To find out where a particular product is being shipped, recipients and senders need a bill of lading number or a tracking number, or a short TTN. The sender receives such data when registering documents at the branch. The declaration consists of 11 or 14 numbers, which are shown in the upper left corner of the document. These numbers are entered into the column called “Tracking Number”, and click “Track”. And within 2 minutes the exact location of the product of interest is known.

This is not possible when the transfer is sent from branches. Such branches are located in small towns and do not have their own base. This is the main reason that the shipment will take place in 2-3 days, and so will the registration.

Immediately after it gets to the department that has its own database, it will be registered. Only after completing this procedure is a special number assigned, and then it is possible to find out the location.

Take advantage of our convenient tool and track the location of the postal item.

International shipment tracking

International shipments are serviced by the Russian Post International group. A young service that tries to serve clients as comfortably as possible for each of them. When sending, the sender receives a tracking number. If available, they will know where the cargo is at any stage of delivery. Abroad, delivery from this company is carried out by courier into the hands of the addressee.

Everyone can try to use the international service and feel that the world is, in fact, much closer.

Which shipments can be tracked?

Modern senders send everything, literally. It could be:

• registered letter;
• household appliances;
• products;
• furniture.

Even vehicles can be sent by Russian Post. But this is not the entire list of possible assortments. In addition, the person will have a declaration in his hands, with the help of which it is not a problem to find out the exact location of the cargo. And you can do this without leaving your home, as long as you have a computer and access to the Internet.

How to track a parcel by recipient's last name

You can receive and track it exclusively via TTN. We recommend checking the details with the sender. If this is not possible, and the express waybill number is lost, no need to worry! It is worth contacting the nearest department, where they will quickly restore the TTN number. To renew, a company employee will require a passport and telephone number.

If you can do without tracking, then when the transfer arrives at the department, the person will be notified by text message. The necessary information is indicated there.

Tracking by shipment number

The situation is identical as with the recipient's last name. It is impossible to track by phone number, but you can track it by the departure number! To find out about the location of a shipment, a person must have the bill of lading number. There is no other way.

From time to time, everyone has to deal with government agencies that communicate with citizens through registered mail.
It is either brought by the postman or you mailbox You find a notice of registered mail. Moreover, the notice itself does not indicate who sent you the letter (parcel). But the postal employees will not tell you this information. But you want to know who is writing to you)
Sometimes such notice states "judicial", which is exactly what this means - the court is notifying you about something and you should treat such a letter responsibly.
It is important to know the following - judicial correspondence is stored at the post office (in Russian Post offices) for 7 days, after which it is returned to the court with a note that the addressee refused to receive the letter. The court may consider that the person has been properly notified (if we are talking about the date and place of consideration of the case) and the civil or administrative case can be considered without your participation with corresponding (usually negative) consequences.
Other registered correspondence is stored at the post office for 30 days.
Sometimes you just receive letters that you don’t have to pick up at all.
So, is it possible to find out from the notification where the letter comes from and who the sender is?
Can)
Here is an example of such a notice

There is a 14-digit number at the top below the barcode mail ID(highlighted in red)
then go to the address here:

http://www.russianpost.ru/tracking20/
Here enter this same 14-digit number and captcha
et voila - you will immediately see who, when and where the letter was sent from
Well, then you decide for yourself whether to run to receive it or to extinguish it)

For correspondence such as DHL, UPS, EMS, etc. - information can be found here

http://www.track-trace.com

He who fights monsters must be careful not to become a monster himself. And if you look into the abyss for a long time, then the abyss also looks into you.
F. Nietzsche “Beyond Good and Evil” (c)
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