Doesn't go anywhere except Yandex. The browser does not open pages: solutions to the problem
Many have encountered such a problem as the lack of Internet on a computer, laptop or other devices. In this case, the browser displays the message: “Web page is unavailable” or a similar message. Frequent culprits for this are: a failure on the provider's line, a malfunction of home equipment (router, network card, etc.) or incorrect settings. All this can be described in two words – “no Internet.” What should those who have a connection work, but web pages do not open?
Problem Analysis
The first step is to make sure that Internet access is really present and working correctly. As a rule, other programs that use the network work in this situation (Skype, ICQ, etc. are available).
But there are cases when they are not there, and it is not possible to install these applications. In this case, you can check the network operation using the command line. To do this, press the key combination Window + R and enter cmd in the window that appears. A terminal should appear in front of the user, where they enter the ping command (then you can try to enter the address of the Yandex website, for example, you will get - ping www.yandex.ru). If the described problem occurs this command will display a message about the impossibility of connecting to the resource. But if you enter ping 8.8.8.8, a message about the successful status will appear.
ping www.yandex.ru
The reasons for the problem when sites do not open can be different. This may be related:
- problems with the DNS service;
- influence of viruses and malware;
- incorrect proxy server settings;
- incorrect host file configuration;
DNS Service Issues
A common culprit in situations where the browser does not open sites, but access to the Internet is not blocked, is the operation of the DNS server. This problem can be determined in the way described above, when it was necessary to open the command line and ping the address of any resource by domain name and ip.
Each site has its own location identification number, called an IP address. IN global web There are a lot of different resources and they all have a unique address. In order not to torment a person’s memory, it was invented to create a service that, when entering the name of a site (for example, Yandex), could determine its IP address.
Sometimes situations happen when the provider’s DNS server does not work or the network settings in the router or computer are lost. The reason why website pages do not open has been clarified; it remains to explain how to solve this problem.
There are two possible solutions. If the network settings are lost, then here you need to correct them to the correct ones and, if necessary, reboot the equipment. In the event of a DNS failure, you can change the settings on the network adapter. To do this, click “Start” - “Control Panel” - “Network and Internet” - “Network and Sharing Center” shared access" - "Changing parameters network adapter" Here on the “Connected to” icon local network"Right-click and select the "Property" option. Then select the TCP version 4 item and in the window that appears, select the “Use the following DNS addresses.” Below in the window, enter 8.8.8.8 (public Google DNS server) or 77.88.8.8 (public Yandex DNS). Then click the “Save” or “Apply” button. 
To check the operation, you can open the command line (Window + R – cmd), then you need to check the connection (for example, with Yandex). Enter the command ping www.ya.ru. If you do the right thing, you will be able to see information about the server response time below.
Impact of viruses and malware
Also, the problem when sites do not open in the browser, but there is Internet access and DNS is working, may be associated with the influence of viruses and malware. In this case, it will help to solve the question “Why don’t pages open in the browser?” checking the system with specialized programs: AdwCleaner, Malwarebytes Anti-Malware Free, Zemana AntiMalware, etc. These utilities allow you to find malware that is causing problems with opening pages on the Internet.
Incorrect proxy server settings
Another reason why sites are not displayed in the browser may be changes or entering data about an incorrect proxy server. At the same time, the computer is connected to the Internet and the connection works in all respects.
To correct this situation you need to go to your browser settings. To do this, go to the control panel, where you select the browser (or browser) properties item. 
In the menu that opens, select the “Connections” tab and click on the “Network Settings” button.
Here, in the window that appears, they check all the parameters, and if they are not needed, simply erase all the information and select the automatic detection option.
After this, sites should display their pages in browsers.
Incorrect host file configuration
Also, the reason why pages of Internet resources may not open may be an incorrect configuration of the host file. This situation is unlikely, but still worth checking. The host file is designed to record domain names of sites and their IP addresses, but as a rule it is empty and sends all requests to the DNS server. Sometimes situations arise when a malicious program records some parameters and the browser becomes inoperable.
To check the file configuration you need to go to the system Windows folder on drive C. Next System32\drivers\etc and open host with notepad. As a rule, it has standard content as shown in the figure: 
If, after the description of localhost (127.0.0.1), there are lines with information about any sites and their domain names, and the slash is not next to this data, then most likely the browser does not work properly because of it. To fix this situation, you just need to remove these lines and save the changes to the file. Then you need to restart your computer and try to browse the web again.
The situation when a computer is connected to a network, but sites are inaccessible to the user, is common. In the first place, this is a problem caused by failures on the ISP side when the DNS servers do not work. The second most common problem when Internet resource sites are unavailable is the impact of malware. In this case, it is recommended to have good anti-virus software and carry out preventive maintenance to detect viruses more often.
In this article we will try to figure out why and why the browser stops loading pages and accessing different sites. Despite the fact that the Internet continues to work normally, judging by the connection status on the notification panel. In this case, it doesn’t matter at all whether you have a PC or a laptop. It has Windows 10, Windows 8, or Windows 7 installed on it. And it doesn’t even matter how you connect to the Internet: via cable directly, or via a Wi-Fi router.
If there is some kind of red cross or yellow exclamation mark next to the icon, then the browser does not load the pages due to lack of Internet connection. And this problem needs to be solved. First of all, reboot the computer and router (if you have a connection through it). You may also find these articles useful:
When the Internet connected and working, then the icon should be like this:
Usually, when there is Internet but sites do not load, then programs such as Skype do not lose the Internet connection. Pay attention to this. And if your Internet works (connection status as in the screenshot above), but does not access sites through different browsers, then try to apply the recommendations that I will write about later in this article. And one more thing:
- If you are connected through a router, check whether the sites load on other devices. If not, then reboot your router. You can also connect the Internet directly to your computer and try to access a website. Perhaps this problem was caused by the provider.
- If the problem is only on one computer, then it is important to remember when and after what it appeared. For example, after installing some program.
- Restart your computer and run diagnostics Windows networks. You need to right-click on the connection icon and select “Diagnostics problems”. You can write about the results in the comments.
- Try visiting different pages. Perhaps the problem is in one specific site. Also try different browsers.
The problem is clear, let's move on to solutions.
If the browser does not load pages, first of all we change the DNS
This is the most popular and most working solution to this problem. Almost always, it is because of problems with DNS that sites do not load when the Internet is working. And in such cases, I recommend registering DNS from Google. This is not at all difficult to do.
Need to go to network connections. Do it in a way that is convenient for you. You can press a keyboard shortcut Win+R, enter the command ncpa.cpl and click Ok.
Right-click on the connection through which you are connected to the Internet and select "Properties".
In the new window, highlight "IP version 4 (TCP/IPv4)" and click on the "Properties" button.
As in the screenshot below.
Everything should work right away. If not, then try restarting your computer.
More information on this topic in the article:.
ipconfig/flushdns – flush DNS cache
Start a command prompt as an administrator and run the command ipconfig/flushdns. The DNS cache will be reset and the problem may be resolved.
It should look something like this:
After this, it is advisable to reboot.
How proxy settings can affect how pages load in your browser
If there is some program, perhaps even malicious, or we ourselves change the proxy server settings, then this may cause this problem. You need to check that there are no unnecessary settings in the proxy server settings.
In Control Panel, find and open "Educator Properties". If you have Windows 10 installed, then this item will be called “Browser Options”. You can type this phrase in the search, it will be faster.
On the "Connections" tab, click on the "Network Settings" button. Check that the settings are like mine in the screenshot below.
If everything is fine there, then move on to the next solution.
Resetting network settings
In Windows 7, Windows 8 (and even in Windows 10), you can reset network settings using separate commands, which you need to execute in turn in command line running as administrator.
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
We execute the commands one by one.
Don't forget to restart your computer.
Avast installed?
If you have installed on your computer Avast antivirus, then there is a high probability that the browser cannot load sites precisely because of it. There are reviews in the comments that reinstalling the antivirus solves this problem.
Try uninstalling Avast first. If the Internet works, you can install it back.
Nothing helped, are there any other options?
Check your computer for viruses. There are many good, free antivirus utilities. If you have an antivirus installed, then run a computer scan.
You can also try temporarily disabling your antivirus. Maybe he changed some network settings, and the pages in the browser stopped opening.
Think, maybe the problem appeared after installing or uninstalling some program. Or change some parameters. This way you can find out at least an approximate cause of these problems.
If I remember anything else, or learn something new about this problem, I will definitely update the article. You also share your experience in the comments, write about working solutions. You can leave your questions.
It often happens that the browser cannot open some specific site, which was previously available for viewing. At the same time, it opens pages of other sites perfectly and the user does not experience any difficulties - everything is normal. It would seem that the server simply does not work - the site has been disabled. But bad luck, if suddenly you go to the same site, for example with mobile device through Opera Mobile and the site opens perfectly in it.
If the described situation is familiar to you, then I will try to answer the question: why a specific site is not accessible from your computer.
Here, for example, standard error, which is displayed in the browser Google Chrome : « Sorry, Google Chrome can't open the page blah blah blah...«:
First of all, if you encounter a similar problem, you do not need to immediately follow the advice to clear the cache and delete cookies, because if you do this, you will have to re-enter the password in Odnoklassniki, remember password VKontakte🙁 First, try accessing the page from other browsers, such as Firefox, I.E., Opera. If the response to the site is the same in all browsers, then try the following: go to Opera, click on the button of the same name in the upper left corner and select “Compression mode”.
This function was previously called Opera Turbo. An important feature of this mode for us is that the site opens through proxy server, that is proxy server between you and the requested site. If, when you try to open the site in this mode, the same thing happens - the page does not open, then the site is really faulty or not maintained. It is quite possible that it will be turned on after some time.
But if the site does open, we will try to narrow down the circle of “suspects.” I’ll say right away: if you cannot access Microsoft antivirus sites, then this is 200% a virus that blocks access. Here, from personal experience, I will say that only reinstalling the system will help.
Go to the folder C:\Windows\System32\Drivers\etc and find the file there hosts. Open it with a regular notepad and check if there are any entries regarding your site in the following format:
Such entries block access to the site and are caused by the action spyware and viruses. Just shorten the lines regarding your site, save the file to your Desktop (be sure to select the “All files *.*” file type when saving) and copy it back to C:\Windows\System32\Drivers\etc. Restart your computer and enjoy life.
If no suspicious entries were found in the specified file, then we are dealing with a completely different reason - BANOM your external IP address(or range of addresses) website hosting. This is not your fault - it happens that the hosting blocks the addresses from which attempts were made hacking, DDOS attacks . Just wait until the IP is unbanned - it will take about a week.
There may also be a simple routing error. A similar problem is solved within a day or two.
Readers often ask me why the browser on the computer does not work. This is indeed a very serious problem, since a computer without the Internet in 95% of cases is a useless thing that takes up space on the table. To easily access the network, let’s figure out what’s the point. The solution to this problem applies to all browsers: Internet Explorer, Mozilla Firefox, Opera or Google Chrome.
But before we begin, it should be noted that the question itself is posed a little incorrectly. You must clearly understand the problem in order to begin solving it. For example, browsers on the computer do not work or only one browser. If we consider the “crash” of all browsers at once, then most likely the problem is in some application that does not allow them to load normally.
The most popular problem is viruses; they are the ones that usually cause harm to the system, and the above information should not be excluded. Viruses can block not only browsers, but also other software products, which in at least some way, even indirectly, allow you to access the Internet or simple text editor. To remove viruses, you can use the standard antivirus that is installed on your computer. Before scanning, you need to update your anti-virus databases to be sure of the scan.
Checking the correctness of the hosts file
Usually when the browser is not working, viruses write themselves in the filehosts. To view it, we will perform the following operations. First, go to: C:\WINDOWS\system32\drivers\etc. Find in the last folder etc file hosts and open it using notepad (right-click on it, select “Open” and select the Notepad program by double-clicking).
We delete absolutely all lines that should not be there. So that you can understand what an untouched file should look like, I’ll show you a screenshot of mine.
Save the changes and restart the computer! If the system does not allow you to save changes, then you need to open Notepad as an administrator. To do this, go to “Start” - “Accessories” - and then right-click on Notepad. Select "Run as administrator" from the drop-down menu. Then follow the instructions described above.
If you have little experience in these matters, then use special program for recovery hosts file. « ».
Viruses are a constant problem
To check your computer for viruses, it is best for you to download a special utility with up-to-date databases, but if you have an antivirus installed on your computer, I will still ask you to download and scan your computer with one of the utilities: or.
The very first question that will arise is how can I download a program or access any website if my browser does not work?
Here are several options for downloading it in this situation:
- Use a laptop or any other work computer that you have access to (work, friends, etc.), you can also use a tablet or smartphone if there is Wi-Fi.
- The worst situation is that there is only one computer, there are no browsers. There can be only one way out here - you have the Download Master program pre-installed, which allows you to download files from the Internet without using browsers. Or you can take it from another computer. In it you need to go to Top downloads and find Dr. Web Cureit, he is always in the first positions.
- If you have any browser Portable versions, then try to access the Internet from this version, it is possible that a positive result will come out.
Now that the antivirus is installed, let's proceed to the next step: launch it, select search throughout the entire computer, scan the entire computer, and not just drive C, as users like to do. When the utility finds viruses, you must ruthlessly remove them, but before that, go through the files where it found malicious code. Sometimes, there is a possibility of infection of working files, for example, text files or photos from your vacation, in this case you need to try to cure them, if nothing works, then delete them.
Another answer to the question why browsers don’t work lies in Windows registry. Type regedit in the search bar of the Start menu. Go to the path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\ and find the AppInit_DLLs parameter on the right.
Now you need to open this parameter and specify the value 0, then click “OK”. Now right-click on it and select “Delete”. After this, restart your computer.
The problem should be resolved. If not, then reinstalling will help. operating system– this option will be a way out of situations for many, but we must not forget that if there is a problem, then there must be a solution.
Reinstallation
If there is a problem with any program, then I advise you to try updating it through the “Tools” or “Help” menu. If the update is interrupted, then go to the official website and download new version browser you are using.
Also, from my experience, I can say that there is a possibility of glitches in new versions of programs, and therefore if an updated version is currently installed, then try installing an older one. If this helps you, then you will have to temporarily “sit” on the previous version, and after a few updates you will enjoy the new one.
