An error occurred in the aliexpress application. What does it mean: when paying on Aliexpress it gives a system error? Aliexpress payment error codes

There are probably very few Internet users who have never heard of the Aliexpress website. A huge selection of products at the best prices attracts attention, and therefore you want to buy products again and again. But what to do if for some reason the payment does not go through? You can search for information on Aliexpress for a long time, but why, if everything you need is collected in this article!?

What is the payment procedure?

The standard operation for depositing funds for purchased goods occurs as follows:

After selecting one or more units of products, you must go to the cart.
Next, you need to fill in your personal data and information about the place of delivery, and select a payment method: it can be a bank card (note that Sberbank cards are not always accepted for paying for online purchases), Yandex.Money, Qiwi ", WebMoney or any other available option that seems most optimal.
Click on the “Pay” button.
Receive a special secret code to your mobile phone number, enter it and thus confirm your agreement with the payment procedure.

After this, the product should go into the category of active orders - this is a hint on how to find out if the payment to Aliexpress has gone through. If this happens, the client will be able to track the movement of the parcel. However, it often happens that the user does everything correctly, but encounters problems - the system “does not see” the payment. So why doesn't the payment go through on Aliexpress? We need to figure it out.

Why the payment to Aliexpress failed: simple reasons

If everything was done correctly, but you did not receive a one-time password on your phone to confirm the operation, do not panic. First, you need to determine whether the money was debited from a bank or electronic account: visiting your personal account will help with this. If the funds have been withdrawn, most likely the order has been sent for processing - the seller and the tracking system will let you know about this in the near future.

If the status of the personal account has not changed, this means that the payment did not go through. In this case, repeating it again is not recommended. It is better to postpone the procedure for some period of time, after which you can try to make the purchase again.

Lack of what was sent secret code, as well as an unsuccessful payment attempt, are usually associated with overload of the site and the appearance of some instabilities in its system.

If the product does not appear in the “Orders” tab or its re-ordering fails again, the reasons for this may be other factors - for example, personal mistakes of the client, malfunctions in the website or any non-standard situations.

Buyer carelessness

If a payment does not go through, Aliexpress, its administration and sellers do not always need to immediately blame them - this can also happen due to an oversight on the part of the buyer.

Thus, a one-time password may not be received due to insufficient funds in the mobile phone account, and therefore the operation simply cannot be brought to its logical conclusion. The payment does not go through, the goods, as a result, are not sent.

The payment receipt may be rejected by the bank. This may be due to an expired card or an incorrectly filled out form when registering products. If there are no reasons to doubt the correct data entry, this means that it is the servicing bank that is putting a spoke in the wheels. To resolve the problem, you should contact one of the branch offices.

The bank may prohibit the operation, which is typical for Maestro and . This is explained by the fact that banking conditions try to provide their clients with maximum protection and block online shopping, which is not legally connected with the territory of Russia. It is possible that a specific card can be activated for foreign purchases, but to do this you will have to go to the bank and clarify the details.

Exceeding the limit of funds available for spending, the total amount of which is also established by the bank serving the client. To raise the limit, you should contact a bank office or use another payment method for which there are no restrictions.

Suspicion of fraudulent transactions. The fact is that banks allow a certain number of transactions per day, and therefore transactions that quantitatively exceed the permitted value may be blocked.

Overload of the banking system, which is especially observed during the seasons of discounts and promotions. To successfully complete the payment, it is recommended to try again after a few minutes.
Lack of connection is mandatory in this case mobile service Internet banking, which sends a one-time code.
Rejection of a payment due to an error in selecting the card type or incorrect completion of other fields.

Therefore, before wondering why the payment to Aliexpress did not go through, it is recommended to once again carefully review all the entered information, because even one single typo can cause a system failure.

Service faults

However, it is not always the buyer’s fault that the payment does not go through. On Aliexpress, users often noticed certain “mistakes”. They usually result from service overload, but this quickly passes. Therefore, after some time, the payment transaction must be completed successfully. If this does not happen, you need to write directly to the site administration, who will explain why the payment to Aliexpress does not go through and tell you what to do in this case.

Purchase via phone

What to do if payment to Aliexpress via phone does not go through? As mentioned above, this may be due to insufficient funds in the account, blocking of the payment function from a mobile phone (here it is recommended to contact your operator), as well as a lack of free space in the phone memory or lack of connection. In addition, some glitches may also occur when making a purchase through special applications, so it is still recommended not to order goods through portable means of communication.

Full refund

What should I do if the payment did not go through on the Aliexpress website and the money was withdrawn? In this case, you can safely claim a refund by opening a dispute with the seller, who, not wanting to lose his earned reputation and profit from the difficulties of his potential clients, will return all funds in the original amount. If the funds are “lost” along the way, it is the fault of the organization responsible for the distribution of funds - the bank, the administration of Yandex.Money, WebMoney, etc. Then it is the client’s legal right to demand that they resolve the situation.

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If you occasionally place orders on the largest Asian trading platform, Aliexpress, then you have probably encountered errors when paying for your order more than once. There are many reasons that can cause an error; usually the payment error code looks something like this: IPAY_RS_10001_ХХХХ, Where XXXX– the error code itself. Today we will try to analyze in as much detail as possible the most common errors and how to eliminate them.

By the way, recently, it allows you to save a lot on purchases, but now we’re not talking about that, let’s move on directly to the errors themselves.

Error codes on AliExpress

Error code: IPAY_RS_520000500— Sorry, the payment was not completed. Cause The system is temporarily unavailable. (Error code: IPAY_RS_520000500) Recommendation: Please try paying again. If the problem persists, please contact Alipay customer service.

Solution: An error occurred during payment authorization; this sometimes happens when the communication channels that process all payments on AliExpress are overloaded, or when bank gateways are overloaded. To fix the problem, you can try to pay for the order later or try to pay for it with another bank card (your own was recently issued), if you have one. Sometimes changing the browser can help in this case.

A good alternative to paying for any goods on Aliexpress are, which work even when payment by any other means is not available.

Error code: IPAY_RS_10001_3017— The card issuer does not allow this operation.

Solution: First of all, check that the payment card information you entered is correct. Most often, this problem occurs when trying to pay with Maestro and American Express cards. Try to pay for the order with a Visa/MasterCard card; if the same error occurs with these cards, contact your bank using the support number on the back of the card - perhaps you simply do not have the online payment service activated.

Error code: IPAY_RS_10001_3012- The money is not enough. (Not enough money)

Solution: From the error decoding it is clear that the required amount for payment is not in your account. First of all, make sure you have the necessary funds on your card to pay for the created order. If the card is in a currency other than USD, for example in rubles, then you may run out of money due to the conversion rate, when the amount is approximate, equal to the purchase amount, in this case you need to top up your account or choose any other payment method convenient for you.

Error code: IPAY_RS_10001_3010 Invalid security code.

Solution: First of all, make sure you entered the CVV2 code correctly, you can see it on the back of your payment card, it is located immediately after the signature strip and consists of 3 digits. Some cards like Visa Electron and Maestro do not have a CVV code, it all depends on the issuing bank that issued the card. If you do not have a CVV code on the back of your card, this does not mean that the payment cannot be made, just call your bank and check whether your card is suitable for making payments on the Internet and what needs to be entered instead of the CVV code.

Error code: IPAY_RS_10001_3007— The card number you provided is invalid. (Error code: IPAY_RS_10001_3007) Suggestion: Please make sure you pay with a valid credit card. If the problem persists, please try again using a different form of payment or contact the bank or agency that issued your card.

Solution: Most likely, when entering payment information, an error was made somewhere, for example, a typo in the first or last name, the full number of the card itself, or the expiration date. Double-check the correctness of the entered data and try to pay for the order again; if the same error appears, contact technical support issuing bank.

Error code: IPAY_RS_10001_2903— The order amount exceeds the permissible card payment limit.

Solution: Bank protection worked. Most likely, you wanted to pay for an expensive item. Banks usually set limits on payment transactions using a card. This is done for your own safety, so that an attacker, having taken possession of your data, will not be able to instantly spend all your funds in a short time. To solve this, it will be enough to call the bank with a request to increase the payment limit on the Internet.

Error code: PAY_RS_10001_2626— the order amount exceeds the limit/limit.

Solution: Error similar to IPAY_RS_10001_2903, solution methods are similar, can be resolved by calling tech. Bank support, opening hours are usually around the clock.

Error code: PAY_RS_10001_262 1 — Payment rejected.

Solution: Most likely, the card type was selected incorrectly, although all other data was entered correctly, check again whether the card type was selected correctly, so by selecting the “Visa” type and entering the “MasterCard” data, you can get this error. This error can also occur when trying to pay with Maestro/Visa Electron cards, so it’s best to get yourself a standard Visa/MasterCard bank card.

Error code: IPAY_RS_10001_2618— Sorry, the payment was not completed. Reason: The operation is not authorized by the bank. (Error code: IPAY_RS_10001_2618) Recommendation: Please make sure you are using a valid card. If the problem persists, contact your bank or card issuer. Or use another payment method.

Solution: Most often, this error can be encountered when using a salary bank card to pay for an order on Aliexpress, which has default limits for making online payments. This is understandable, such cards are usually designed only for withdrawing cash from an ATM. Just call your bank and ask if you can pay with this card online and ask to lift the ban. A similar error can also be encountered when paying with Visa Eltctron/Maestro cards; these cards are not always suitable for paying for goods on Aliexpress.

Error code: IPAY_RS_10001_2616- not enough money.

Solution: Make sure you have the required amount on your card using mobile or internet banking; if the amount is not enough, try paying with any of the other proposed methods: Qiwi Wallet (Qiwi wallet), Yandex.Money or using Western Union. Even if the amount on the card is sufficient, you can say but take into account the conversion rate on the day of payment, this can cause a similar error. Current conversion rates can be found on your bank's website.

Error code: IPAY_RS_10001_2906— Sorry, the payment was not completed. Reason: The system is temporarily unavailable. (Error code: IPAY_RS_10001_2906) Recommendation: Please try paying again. If the problem persists, please contact Alipay customer service.

Solution: The most common error that can occur when making payments, even if all the data is entered correctly, you can encounter this error. The reason for this is the payment Alipay system owned by Alibaba Group, which is responsible for servicing all payments made on the company’s websites. The error may occur due to various reasons– carrying out technical work, scheduled updates of the system itself, or simply overload, because thousands of purchases are made on AliExpress every minute and the system cannot always process them all correctly. Therefore, you can wait a little and try to pay for your order later, and if nothing happens later, then try to find this product from another seller and make a payment. Sometimes changing the browser can help in this case. If all of the above does not help, but you need this particular product, then turn your attention to alternative methods payment as (Yandex.Money, Webmoney, Qiwi, Bank transfer/payment via bank or Western Union)

Error code: IPAY_RS_7777— Sorry, we are temporarily unable to process your order. Reason: Sorry, the payment was not completed. The system is temporarily unavailable. Please try to pay again. (Error code: IPAY_RS_7777)

Solution: Most often, this error can be encountered when trying to pay for your order through the available App Store And Play Market. If you have a problem this error, when paying using your smartphone or tablet, just try to make the payment again using a computer, and if a similar error occurs on your computer, changing the browser may help. Another reason for this error may be the additional option of one-time passwords, which you need to obtain from your bank. In any case, if none of the proposed methods help, the problem can always be solved by calling the bank’s technical support, where they will tell you exactly what it is problem.

Non-standard error codes on AliExpress

Error code: ERR_EMPTY_RESPONSE— Occurs when trying to log in to the site.

Solution: Clearing cookies and cache in the browser, you can use hotkeys CTRL+SHIFT+DEL. After which a window will appear where it is best to mark “All” and click “OK”, then log in again on the Aliexpress website and complete the payment.

Error: Sorry, your payment was not successful! No money has been deducted. Reason: 5, Duplicate Order— order duplication.

Solution: Most likely, the order has already been paid for earlier; you can check this in the My Orders section after logging into the system. If the order is still not paid, try clicking the “Pay” button next to it again and complete the order.

Error: Your account is temporarily unavailable due to security reasons– Your account is blocked.

This usually happens due to the fact that after registration you did not activate your account by clicking on the link in the letter that AliExpress sends immediately after registration. In this case, you need to go to your email and look for a letter from aliexpress with an activation link.

If you still can’t find it, then you can try an alternative method - go to your account on aliexpress, find the “My Aliexpress” tab, then “Edit profile”, after that you will see the “Click here to confirm” button, after which the a second activation letter, where you will need to click on the link from the letter, thereby confirming your account on aliexpress.

And if, after following all the above instructions, you still cannot log into your profile, then click on “Appeal for account reactivation”, after which you fill out the form and wait about 5 days, usually much less and it will still come to your e-mail email with activation link.

When there is no time to wait, but you need to buy right now, sometimes it’s easier to register, but keep in mind that for this you will also have to register a new mailbox.

Error: Reason: An unknown error has occurred. Solution: Please try again later.- unknown error.

Solution: It usually occurs when the system fails and can be solved very simply - by re-ordering.

Error: Error 404 – This page not found or does not exist.

Solution: It occurs if the link address leads to a non-existent page, most likely it has already been deleted. If the link leads to a product, then it’s okay, most likely it’s already sold out and Aliexpress deleted this page, but if the link is to the store of one of the sellers from whom you ordered the product, but it didn’t arrive, then it makes sense, then most likely you encountered a scammer, as a result of the investigation, Aliexpress will return your money.

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The largest virtual store attracts with its assortment, simplicity of design, low price and fast delivery. If an unsuccessful payment or system error occurs, Aliexpress tries to immediately understand the true reasons. The identified factor will lead to correction in accordance with the developed instructions.

System error and unsuccessful payment when paying for an order

The popularity of the platform sometimes leads to negative consequences. The product was selected, the order was placed, and the payment was not made due to the one-time code not being sent in a timely manner.

The problems that have arisen are conventionally divided into two groups. The failure may be of a technical nature, and the identified error will be displayed on the computer screen. The buyer is not always careful when paying and made a mistake. Before the operation it will not hurt:

make sure in advance that there is no system work on Aliexpress;
view your own account balance, leaving a small part in reserve;
postpone the purchase for a few hours or try again the next day.

Haste leads to new mistakes and confusion. There will be a blocking, and the return of funds as a result of the proceedings will be delayed.

Error caused by buyer

Preparation of the transaction takes the shortest possible time. Typical buyer mistakes are related to:

insufficient funds in the account, since a price increase may occur during the registration process;
rejection of payment by a banking institution that detected the end of the card’s validity period or incorrect information;
a banking ban after attempting to use Maestro or Electron instant plastic that does not have a special security code;
exceeding the established limit for a day or month, including restrictions on the number of transactions;
suspicious actions because the error was repeated several times in a row;
system load of a financial institution or telecom operator;
the end of traffic or a sudden interruption of communication during registration;
disabling mobile and online banking services.

Finding out the information will not take much time. Accounts are presented in your personal account, you can make a deposit and track the status until the money arrives.

Error numbering

Analysis of payment delays in the system is carried out in an accelerated manner. Errors are sorted and have a specific number:

The validity period of the plastic has expired or is about to expire (2606);
the system server is overloaded or the card is not suitable for payment (2618);
there were insufficient funds on the balance sheet (2616);
the plastic category does not comply with the rules (2621);
the financial institution has set a limit on the amount and number of transactions (2626);
the purchase limit has been completely exhausted, an overspend has occurred (2903);
there has been an equipment breakdown or technical measures are being taken in the system (2906);
the number of operations per day was exceeded (2911);
lack of payment is due to banking problems (2917);
the error occurred due to incorrectly specified data (3007);
captcha entered incorrectly (3010);
there was a lack of money in the account (3012);
banking ban imposed (3017);
the server is completely unavailable (520000500);
platform payment system overload (7032);
problems affecting the mobile application (7777);
There was a suspicion of fraud (5100102051).

The standard set helps to quickly identify errors. It is best to try to wait a little and try to make the payment again.

Other reasons

The system's mobile application greatly facilitates the search and purchase of a product. As a result, you may see another error indicating that it is temporarily impossible to process the order.

It makes sense to reboot and update the application. You should try using a computer or laptop. You should convince system specialists that there are no fraudulent schemes.

An email is sent with scanned documents. A company registration certificate is attached to the corporate card. A convincing argument will be an extract indicating the latest operations on the site.

It's rare to encounter another error (ERR_EMPTY_RESPONCE). It usually appears when you try to log into your account. You will have to thoroughly clear your browser cache and proceed with registration and payment.

Procedure

A system error and your own carelessness will lead to certain steps to correct it. Initially, you should carefully check the selected plastic. Pay attention to the imminent expiration date, and it is better to use another card or virtual wallet.

It is irrational to adjust the order to the entire amount on the balance sheet. The price changes periodically and shortages are detected. Transferring money from another account will guarantee payment.

The hardware failure affects the financial institution and Aliexpress. As a result, the chat system is temporarily unavailable, and you just have to be patient. Usually a couple of hours are enough for repairs. The next day you will be able to safely purchase the goods.

Blocking your account will result in a letter being sent to the security service. Attached is a scanned passport, plastic card and extract. No later than 5 days will come activation link, and you will be able to log into your account again. It is not recommended to completely open the plastic numbering.

Conclusion

Aliexpress offers to purchase inexpensive products and make small wholesale purchases. Linking a card makes it possible to make a payment in one click and soon receive the desired product. It is even provided free shipping. The appearance of an inscription with a number during registration indicates a technical error. It indicates systemic problems, banking bans and incorrect actions by the buyer. There is no need to be afraid of losing money. The operation takes place in a protected field, codes are triggered payment system. Support for 3D-Secure technology will prevent an unauthorized person from withdrawing money from the account. The delay is temporary. Trying to pay for the order again will only cause confusion or blocking. Identification of an error will trigger an algorithm to help eliminate the interference and complete the operation.

If you are an Aliexpress customer, you have probably encountered problems paying for your order from time to time. There are many reasons that cause such situations. In most cases, the payment does not go through due to server failures and huge traffic on the trading platform. Let's look at typical website problems and methods for eliminating them.

Payment failed - what to do?

Many Aliexpress users, when trying to pay for an order, do not receive a one-time password and are wondering: what to do? First of all, it is recommended to “throw away” panic and follow these instructions:

If you have paid for the same order several times, the Aliexpress system will return the “extra” funds to you automatically. However, this may take several days. The transfer is carried out much faster in the case of the AliPay wallet. Then the finances are transferred to the personal account of the trading platform, and you can manage them only in stores represented on Aliexpress.

Why the password does not come - errors due to the fault of the buyer:

"Mistakes" of the site

Why does an error occur when making a payment and the password is not received? Often this problem is related to the operation of the Aliexpress server. The site system may be temporarily unavailable; in this case, it is recommended to pay later. If the error is not resolved after a while, you should contact the administration of the trading platform.

In most cases, there is a system reboot due to a large number of orders being placed at one time. The payment service may not always process orders correctly. You can encounter a similar error on Aliexpress “thanks to” scheduled server updates or technical work.

You can solve the problem by searching for a similar product from another seller. By changing your browser you can also fix the error. If these methods do not resolve the problem, you can contact alternative ways payments – electronic wallets, bank transfers, cash payments.

Why the error occurs - other reasons

When trying to pay for an order on Aliexpress, you can often see the error “temporarily it is not possible to process your order.” This problem is familiar to users of mobile applications who make purchases using a smartphone. The error can occur both on the official site application and on the Play Market.

To correctly complete the payment process, it is recommended to place an order and make a money transfer on a computer. If the transfer does not go through even after this, then you should contact technical service jar.

Payment on the site may be rejected for security reasons. If Aliexpress suspects the user of fraud. In this case, you must perform the following steps:

write a letter to the site administration, where you need to attach copies of documents confirming your legal ownership of the banking attribute;
copies of business registration documents if you use a corporate card;
scanning the card from both sides;
bank statements showing at least one successful payment to Aliexpress using a card.

This problem can be solved by changing the delivery region. However, the seller must be notified of this in advance.

Non-standard problems

Buyers on Aliexpress may encounter very rare errors when paying. One of these is the ERR_EMPTY_RESPONSE code - it can be observed when trying to authorize on the trading platform while paying for an order. In order to successfully complete the operation, it is recommended to clear your browser cache and log in again. After this, the system “passes” the specified e-mail and password, and the money transfer is successful.

Users of the site can also duplicate payment for an order, “due to” which an error occurs. The catch is that the debiting of funds from the specified account and the transfer of the order to the “paid” category do not occur simultaneously. Aliexpress required extra time to check the money transfer. You should not try to pay for the products again; first, check the status of your card account.

When placing an order, the user may receive a notification that the account is blocked and the payment is cancelled. This happens when the user did not click on the activation link in the letter from Aliexpress during registration. Look for a letter in mailbox, follow the recommended link and repeat the payment.

If the required letter could not be found, then select the “Appeal for account reactivation” button at the bottom of the site page. Within 5 days you will receive a new activation link (usually the letter arrives on the same day). However, you will have to wait to pay for your order.

When making purchases on Aliexpress, sooner or later you may encounter a problem related to payment and begin to look for the answer to the question - why can’t I pay for my order on Aliexpress. In order to get rid of this error, you must first figure out why it arose. Now we’ll look at the most common ones and try to figure out how to fix everything.

There are various reasons for payment errors. This may be due to:

Aliexpress platform (its workload);
specific payment system;
and the fault of the buyer himself.

What to do if payment on Aliexpress does not go through

Most often, the order is not paid precisely because of server overload (during sales and promotions), but there are other possible reasons.

Another common problem is that the code to confirm the action (payment) was not sent to you. The reason for this may be loads or technical. operation of your payment system or bank.

Even if the code has arrived and you have confirmed the money transfer, it is quite possible that the order status does not change after payment. In this case, you need to do the following:

check whether the money has been debited from your account/wallet. If yes, then the order has most likely already been paid and is awaiting verification, no need to worry, wait a little;
if the money is not touched, then the server is “loaded”. Re-payment will help;
if re-payment also does not help, try using another payment system, or wait a while and try again.

If, due to the loading of the site, you accidentally paid for the order twice, there is no need to panic - within a few days the money will automatically be returned to the wallet from which the purchase was made.

Payment does not go through - problem on the buyer’s side

It often happens that the buyer makes erroneous actions when paying, as a result of which the money is not credited. If the payment fails, many people start to panic, but in reality there is no need to do so. You need to understand what you did wrong.

Here are some common reasons:

many payment systems and banks have a limit money spent per day/month. If this limit has been exhausted, that is, a certain amount has already been spent or the purchase price exceeds the allowed limit, then you will not be able to pay. You need to contact technical support of the bank or payment system and ask to increase the maximum limit or, if possible, go to personal account and increase it yourself;
some cards do not allow you to make payments outside your country. If you try to send money to a Chinese bank account, the card will simply be blocked. In this case, you again need to contact the bank employees and enable the online shopping function. Cardholders that support a high level of security often encounter this problem;
quite possible The payment system/bank is heavily loaded and payment cannot be made at this time. If you do not want to pay using another method, you will have to wait.
there is not enough money on the balance sheet. You need to check your balance in advance, maybe there really isn’t enough money for a specific product. But what could be the reason if, for example, a product costs 200 rubles, and there is just this amount in your wallet, that is, there is enough money? Don't forget that many people charge a payment fee. So before purchasing, make sure you have enough money for both the product and the commission;
The bank refuses to process the payment. The reason for this may be the card is blocked or its validity period has expired. A card can be blocked if they are suspected of fraud or hacking;
Oddly enough, but the reason for the incorrect payment maybe even a browser. Try deleting your browser history or make payment through a different browser;
maybe you payment information was entered incorrectly, such as card or wallet number, owner's name and other data. Be sure to double-check them and try again;
In addition to the maximum amount of money spent, some banks also limit maximum number of transactions per day. If you have made, for example, 10 payments per day, and the bank does not allow more than 10, then when you try to pay, the card will be blocked, or the payment simply will not occur, depending on the level of protection;
if you make a payment from mobile application and the payment is not processed, try from your computer. Really, mobile version Aliexpress has some problems with payment, so don't panic and try to transfer funds to your computer/laptop.

Can't pay - site problems

As stated above, an unsuccessful payment may occur due to a system error in the Aliexpress online store itself. Why? It is very likely that the site is being updated or The payment function itself is not available due to the addition of new payment options. In this case, there is nothing left to do but wait a while and then try again.

If you have waited several hours or even a day, and the problem does not disappear on its own, in this case you should contact technical support. online store support. There, professionals will contact you and help you sort out the problem.

I can’t pay for goods on Aliexpress: other problems

Other reasons why you cannot make a payment:

rarely, but it happens that payment does not come out due to the fact that you haven't confirmed yours yet account . The code with the letter is sent to the user’s email specified during registration, and if you do not confirm it, various restrictions may arise, including the possibility of making purchases. Find in your email box registration letter from Aliexpress and confirm registration;

may pop out error 404, that is, such a page does not exist. This problem often connected specifically with the seller, and if you can’t purchase from one, you can buy the same product from another. To solve the problem, you need to write to the seller and wait a while until the error is automatically corrected.
Aliexpress can suspect you of fraud. Due to this, they may freeze your page for security reasons. This problem occurs if you entered your payment information incorrectly several times and there were unsuccessful attempts to make a payment, so be careful. And you can unfreeze the page using those. support, where you need to send a “scan” of your passport, a copy of your bank statement and other information. The support service will provide you with the necessary information.
Also, “double payment” may affect the order status. Money transfers are carried out at a certain interval, and if you accidentally paid for the item twice, this may cause an error. In any case, the money will be returned, and the seller will send the order, you just need to wait a few days;
Maybe no access to Ali. This can happen either due to the fault of your provider or the fault of the store itself. These problems are related to DNS, usually after some time (maximum 24 hours) the problem will be automatically corrected. If not, try logging in through your mobile phone or any other device with a different connection.
the reason may be blocked account. There can be many reasons for blocking, including fraud by the seller, account hacking and much more. You will need to restore your account, if possible, and after only this, you can make a payment.

Why doesn't payment from the Sberbank Maestro card go through?

Can't pay via card? The problem may be that some cards have restrictions, for example the Sberbank Maestro card. This card has a good level of protection. To pay for purchases abroad, you need to contact bank employees in advance with a request to enable certain functions of the card: for making payments outside the country, as well as the ability to make transactions in online stores.

Often it is the owners of such bank cards who encounter problems when making payments. If you have this function enabled, but you cannot pay for the order, check for the problems described in the section Problem on the buyer’s side.

Let's sum it up

There can be many reasons, some can be corrected automatically or using the above steps. In any case, try to find a solution.