The iPhone turns on. What to do if your iPhone suddenly turns off and you can’t turn it on

The iPhone turned off and won’t turn on, what to do? This is the question asked by many owners of Apple smartphones who are faced with an unpleasant situation. The reluctance of the device to turn on is not necessarily evidence of a serious hardware failure, the elimination of which will require expensive repairs. In some cases, the cause of the problem is software glitch, which you can fix yourself.

Switching methods

Before trying the following troubleshooting methods, check two factors that have nothing to do with problems, software or hardware. The first factor is the device's charge level. If the battery is discharged, the phone could easily turn off on its own and not turn on again. Connect iPhone to charger and wait 15 minutes, then try turning on your smartphone again.

If a fully charged iPhone turns off, check the second factor - switching to save mode. It can happen if you rarely reboot your phone. To get your smartphone out of this state, perform a hard reboot.

• Press and hold for 15-20 seconds Power buttons and Home (valid for all models released before the iPhone 7).
• Press the Power button and Volume Down key for 15-20 seconds (for iPhone 7 and 7 Plus).

After the logo appears, the phone will turn on and start working without errors. If there is no positive result, proceed to diagnose the device.

Software problems

Apple devices are no less susceptible to system failures than other phones. The reasons may be different:

• Too much load on RAM due to a large number of programs running in the background.
• Incorrectly carried out jailbreak.
• Incorrect device firmware, etc.

Important: during recovery, all information will be deleted from the phone, so before flashing the firmware, make sure that you have backed up the data.

If restoring in DFU mode does not solve the problem, then there is a high probability that the problem is caused by a hardware failure.

Hardware faults

The most unpleasant thing that can happen to an iPhone is problems with hardware. They can arise as a result of mechanical impact (impact, fall), moisture, improper operation, or manufacturing defects. What problems the user may encounter:

• Damage to device components.
• Liquid entering the device body, corrosion.
• Failure of the battery or power controller.
• Faulty charger, non-original cable used.
• The charging connector is damaged or dirty.

Mechanical damage can cause individual components to stop working even in the absence of external signs of failure. High-tech devices are quite fragile, so be sure to use protective accessories: case, bumper, film, etc.

Another important aspect is charging through the original device. Due to a mismatch of characteristics, the power controller can become unusable, as a result of which the phone will stop charging and turning on.

The iPhone turned off on its own and won’t turn on, what to do - if the answer to this question remains unknown, it is recommended to contact service center.

Do not try to open the device yourself or replace damaged components if you do not have such experience.

Unskilled repairs can lead to serious problems that will require more time and money to fix.

The iPhone won't turn on and the apple on it is burning? Or is the screen completely black and the iPhone does not respond to button presses? Both of these problems can happen to any iPhone user, and it is not necessary to drop the smartphone to do this. We'll tell you what to do if your iPhone won't turn on in this manual. You can solve the problem without going to a service center and the associated expenses.

Perform a hard reboot

The first thing you need to do if your iPhone won’t turn on is to perform a forced (aka “hard”) reboot. It brings the iPhone out of recovery mode, which may have been accidentally turned on, and simply resets the software errors on the device.

Press the Home and Power buttons (the power button located on the side or top of the case) at the same time for 15 seconds until the Apple logo appears on the screen.

On iPhone 7 and iPhone 7 Plus. Press the Volume Down button and the Power button (side) at the same time for 15 seconds until Apple logo.

Press and immediately release the Volume Up button. Press and immediately release the Volume Down button. Then press and hold the side button for 15 seconds until the Apple logo appears.

? Remember how to force a reboot on your device. It can help with most of these types of glitches that can happen on iPhone.

Doing this does not delete any data on your iPhone, so you can do it without any worries.

❗ Methods for restoring an iPhone in this manual are arranged from simple to complex. If a hard reboot does not help, move on to the next method. He will have to help solve the problem.

Connect iPhone to charger

Often the iPhone does not turn on and does not show any signs of life due to the fact that its battery is dead. Connect your smartphone to the charger and leave it connected for an hour.

• Use original or high-quality charging accessories. There have been cases in which the iPhone turned off due to a dead battery, but did not charge due to the use of a broken charging adapter or cable. Be sure to check that the charger and cable are in working order.
• Charge your iPhone using electricity. Very often, users charge their iPhone from a computer's USB port. But due to the old battery in the smartphone and the low power of the connector, charging simply does not occur.
• Check if the connector is dirty. Sometimes iPhone charging does not start due to a heavily dirty Lightning connector. Inspect the charging port. If it is really dirty, clean it carefully, for example, with a toothpick.

⚡ How to understand that the iPhone has started charging?

If there is a battery logo with a Lightning cable on the screen, the iPhone is not charging and asks to be connected to a charger. If this logo appears after you put your iPhone on charge, the cable or adapter is faulty. Use other charging accessories.

If only the battery is displayed on the screen, then charging is successful. You should only worry if this logo remains on the display for more than 30 minutes without changes. In this case, you should also replace the charging adapter and cable.

Connect iPhone to iTunes in Recovery Mode

If the iPhone does not respond to charging or a hard reboot, the smartphone must be switched to recovery mode. Let us immediately note here that directly iPhone recovery may not be needed. First things first.

First of all, try to return your iPhone to working condition without restoring it. This method has saved thousands of iPhones without deleting data, which involves recovery. Therefore, we strongly recommend that you use it first.

• On iPhone 6s, iPhone 6, iPhone 5s and earlier
• On iPhone 7 and iPhone 7 Plus
• On iPhone 8/8 Plus, iPhone X and newer models.

Step 3: In the iTunes window, click " Remove iPhone».

Step 4. Restart your iPhone. To do this, simply hold down the “Power” button (side button). You can also force a reboot using the method described above.

As a result of this operation, your iPhone can turn on and work like before again without the need for a restore.

Restore iPhone via iTunes

If the iPhone does not turn on even after connecting to the computer, then only recovery will help.

❗ In most cases, recovery involves deleting all data from the device.. You can only return them if you have an up-to-date backup copy.

Step 1: Connect your iPhone to your computer using a USB cable and launch iTunes (Finder window in macOS Catalina).

Step 2: Enter iPhone into Recovery Mode. To do this:

Note: The iPhone must be connected to the computer via a USB cable.

• On iPhone 6s, iPhone 6, iPhone 5s and earlier. Press the Home and Power buttons (the power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears on the screen.
• On iPhone 7 and iPhone 7 Plus. Press the Volume Down button and the Power (side) button at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears.
• On iPhone 8/8 Plus, iPhone X and newer models. Press and immediately release the Volume Up button. Press and immediately release the Volume Down button. Then press and hold the side button for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).

Step 3: iTunes will notify you that your iPhone is in recovery mode. In the window that opens, select “ Update" You should initially select this option, as it may allow you to return the device to a working state without losing data.

If recovery without data loss is possible, the iPhone update process will begin. Wait for it to finish. ❗ Never disconnect your iPhone from your computer.

Step 4. If the update fails, you should perform a recovery. Enter iPhone into recovery mode again (step #2) and in the iTunes window that opens, select " Restore" Wait until the operation is completed.

An update or restore will return your iPhone to working condition again.

If all else fails

None of the above methods helped? This means that your iPhone has suffered a physical breakdown and you need to contact a service center.

Why won't your iPhone turn on?

1. Failed battery- the most common reason, which causes the iPhone to stop turning on. If you have previously noticed that your smartphone was rapidly discharged, turned off at 10-30% charge, turned off in the cold, or any other similar anomalies occurred with it, then the problem is definitely with the battery.

Replacement will help. The asking price in most service centers in Russia is 1500-3000 rubles. At authorized Apple service centers in Russia it is more expensive - 3000-7000 thousand rubles.

2. Power controller failure- another very common reason iPhone release out of order. The symptoms before a smartphone fails are similar to a battery failure - random shutdowns of the device, overheating.

Replacement is relatively inexpensive. You can change the power controller or other microcircuit associated with the charging process for about 2,000 rubles.

3. Failure of other components. The iPhone may not turn on due to the breakdown of dozens of different components, including the motherboard. Most often this happens after the smartphone falls. It is possible to determine what exactly is broken only during diagnostics.

Repairs can ruin you. If the iPhone did not overheat to the point of failure, then it is better to immediately start praying that the motherboard is intact. Replacing it, especially with new ones iPhone models, will cost a pretty penny. The issue price is up to 30,000 rubles.

If your iPhone 5 won't turn on, there are several reasons why this could be happening. We will look at the most common “symptoms” and the iPhone treatment process.

Interestingly, the fifth model is not very different from all the others in terms of malfunctions, but some differences are still present, so the repair will also be different.

Problem #1. Black screen

This symptom is very easy to recognize - when you press any buttons, absolutely nothing happens. The screen still remains black. In this case, you can do the following:

• If the device worked in low temperature conditions (for example, you used it in winter at -50°C), you just need to warm it up thoroughly. To do this, you need to use some kind of heating device, just put it on a table in a warm room, for example, in an apartment. You can also hold it if you wish. for a long time in the palms, again, warm.
• Put your smartphone on charge. If it doesn't charge, there is a problem with the battery, charger, or connector. The only thing you can check yourself is the battery - if it is not swollen and looks normal, everything is fine with it. If possible, put a different battery in your phone. And if even after replacing the battery the iPhone refuses to charge, the problem is in the connector or charger. Try using a different charger as well. If all else fails, you should take your iPhone to a service center.

• In some cases, pressing the “Home” and “Power” buttons simultaneously helps. They need to be held for about 20 seconds. After this, the Apple logo will appear on the screen. Then you can release the buttons and wait for the start operating system.

If a black screen appears after dropping your iPhone, the display will most likely need to be replaced. But there is no point in doing such a procedure yourself and it is better to contact a service center.

Advice: Contact Apple authorized service centers for repairs only! Of course, repairs from “street” craftsmen may cost less, but the warranty from the manufacturer is lost if you contact them, and if more damage no one will return the money. Therefore, it is better not to try to save money; after all, the iPhone is quite an expensive thing.

As for moisture and cold, if you dropped your iPhone into water, even for a short period of time, it is better to completely disassemble it and let it dry. It is better to leave it disassembled overnight. Then he will most likely return to life faster.

Problem #2. The apple is constantly burning

This symptom is also quite common. It happens that the Apple logo does not just light up, but the apple blinks. It looks like it is shown in Figure No. 2.

In this case, here's what you should do:

• Download and install iTunes on your computer (here is the link to the official website). Take USB cable and run this program.
• On your smartphone, hold down the “Home” and “Power” buttons. This way it will turn off.
• Connect your phone to the computer using a cable and hold down the “Home” button on the device. Hold it until the picture shown in Figure No. 3 appears on the screen.

• A new window will appear on the computer screen, in which it will be written that there is a problem with the iPhone and it can be restored. To do this, simply click on the “Restore” button.

Then just wait until iTunes does its thing - download the necessary software, use it and return the device to working condition. Typically this process takes no more than 20 minutes.

This method also helps in cases where the iPhone constantly reboots or some other glitches occur.

It also happens that even after completely discharging and charging it does not want to work normally. So then it would also be useful to use iTunes for recovery.

Problem #3. Lack of response to pressing

It also happens that the iPhone screen works quite normally, but when the user tries to press any buttons - “Home”, “Power”, volume buttons and so on - nothing happens. It feels like the device is turning into a brick.

In this case, the following may help:

• Press the Home and Power buttons simultaneously. This way you initiate a hard reboot of the smartphone. It is quite possible that this will help bring him back to life.
• Disassemble the phone and remove the battery from it. Then it will turn off forcibly.

If all this does not help, you will have to, again, take the iPhone to a service center. There are no other ways out of the situation.

Problem #4. The iPhone turned itself off and won't turn on

In this case, nothing lights up, doesn’t blink, doesn’t appear, but the smartphone simply doesn’t turn on. That is, now it really is a real useless brick.

Here's what the user can do in this case:

• Perform a force reboot. Let us remind you that this is done by pressing “Home” and “Power”.
• Try using the tool iTunes recovery, which was discussed in problem No. 2.
• Place the device on charge and wait at least a couple of hours. It happens that after a complete discharge the device will flatly refuse to turn on. And then you need to let it charge. But, again, inspect the battery yourself - if there is something wrong with it, charging will not make sense. The battery or charger needs to be replaced.
• Press the volume up button several times in a row, and then press the volume down button. No matter how strange this method may seem, in practice it quite often helps bring the phone back to life. Although it is not really clear how this happens in general.

Usually all this helps solve the problem. If this is not the case, do not try to fix the iPhone 5 yourself. Most likely, you will simply cause even more damage to it.

It is also worth considering that if the iPhone turns on, but all sorts of errors appear on it, these are the ones you need to solve. You should not immediately restore or reboot the device; it is better to try to solve the problem point-by-point.

If some methods of solving problems are not clear to you, write about it in the comments.

The video below shows how specialists can solve the problem with an iPhone that refuses to turn on.

Like any other smartphone, unpleasant situations can also happen with the iPhone. They are associated with both the software and the mechanical part of the device.

In this article we will look at different types problems that the user may encounter and suggest ways to solve them.

Software

In this case, the following “symptoms” appear:

Why do they appear? This is primarily due to:

1. attempts to independently conduct Jailbreak (opening the system);
2. clogging the smartphone with a large number of applications that require access to the network, which leads to overload of the operating system;
3. loss of the password, leading to the device being locked.

Solving these problems is quite simple - entrust the Jailbreak to professionals or restore the device after it, remove unnecessary applications or disable their network access, and recover the password.

Hardware

They may appear in the following cases:

In most cases, the malfunction is directly related to a damaged screen or case, which allows you to simply replace these parts. If your phone is exposed to moisture or dirty (connectors, buttons, touchscreen, speakers), simple drying or cleaning can help.

With damage to the motherboard and processor, the situation is much more complicated - their problems can only be eliminated by completely replacing these parts. Below we will talk about other cases related to mechanical damage to the iPhone.

Power controller

One of the common problems is related to the power controller - a small part, the breakdown of which leads to a rapid loss of charge. Before the user can blink, the phone is completely dead. The first thing you can try is to replace the battery, but this is only one of the possible options such a situation.

First, let's make sure that the problem is really a faulty power controller.

The following signs must be present:

Attention! Repairing this part is a rather painstaking process that requires special skills. If you have any of the above symptoms, we recommend contacting a service center.

Water ingress

Getting your device into water is one of the main fears of smartphone owners. What to do if your iPhone falls into water and won’t turn on?

In such a situation, it is necessary to act without delay:

Voltage drops

Are you worried about your smartphone quickly draining? This may also be due to improper power supply, especially if a non-original charger is used. This can cause irreparable damage to the battery and lead to voltage surges that can cause the smartphone to burn out.

To avoid unnecessary costs for repairing the system board and battery, we recommend replacing the charger with an original one.

Battery is old

The iPhone battery, of course, does not last forever. Over time, the device begins to discharge faster and even turn off completely. There is only one thing that can help here - replacing the battery.

To extend battery life, pay attention to the following tips:

• always charge your smartphone to 100%, avoid frequent short-term charging;
• use the original charger;
• don't reboot your phone unnecessary applications– their operation also affects the aging of the battery.

Video: IPHONE 5 CHARGING BUT WILL NOT TURN ON

iPhone won't turn on

iPhone won't turn on - one of the most frightening situations for users. What are its reasons? This will be discussed further below.

Due to a broken charging connector

This case is associated with the inability to charge the device. This is a very common breakdown that occurs when the charging connector is critically dirty. Also, the connector may simply break if you try to charge your phone carelessly.

You can try to solve this problem yourself by cleaning the connector, but this is not always possible at home. In case of heavy contamination the best solution will contact specialists.

After the firmware

This problem occurs directly during the firmware, when the phone suddenly turns off.

There can be two explanations for this:

In any of these cases, there is no need to panic - new device firmware will help.

After falling from a height

The reason why problems occur if the user drops the phone is quite clear. Most often, it lies in the disconnection of one of the cables leading to the battery, screen or power button.

With a strong impact, even more serious problems could arise - failure of soldering on system board or failure of one of the microcircuits. If you have the necessary skills, you can try to fix the problem yourself by unscrewing your smartphone and connecting the problematic cable. If not, you will have to contact the service center.

After replacing the display

Another common problem. It is mainly caused by incorrect assembly or problems with the cable leading to the screen. You can fix the problem yourself by disassembling the case and checking the problematic cable, or with the help of a specialist.

After factory reset

If your iPhone does not turn on after resetting the settings, the following procedure may help:

When charging

Device shutdowns when charging are most often associated with battery problems or non-original charging. This may also be due to a breakdown of the power controller, which we already discussed above.

After jailbreak

Device freezing after jailbreak is another common problem.

You can solve it as follows:

After reboot

What should I do if the phone does not start after a reboot and only vibrates? A forced reboot will help in this case. To do this, just hold down the Home and Power buttons for a few seconds until the Apple logo appears on the screen.

Attention! Force reboot does not delete any data from the device. You can do it even if the screen goes dark and the buttons do not respond to pressing.

Video: HARD RESET

Apple lights up on iPhone and won't turn on

This problem occurs after pressing the “Power” button. It is often called a “white apple” because booting the device gets stuck on the company logo. A forced reboot (holding down the power and Home buttons) most often does not work in this case. What to do?

The solution is quite simple:

1. turn off the smartphone using a forced restart (press and hold “Home” and “Power”), wait until it turns on;
2. If the problem repeats and the device is stuck on the logo again, update the phone software.

Important! We also cannot rule out the possibility that the problem was caused by an application. In this case, removing it will help.

We looked at the most common problems that cause the iPhone to stop turning on. We hope that our step by step instructions helped to get rid of problems and restore the functionality of the device.

Unfortunately, even with such a high-tech and reliable device as the iPhone 6 Plus, an unpleasant situation can happen.

Violation of operating conditions, an absurd accident, and sometimes a manufacturing defect can cause a smartphone to fail. One of the most common problems is when the device does not respond to pressing the “Power” key.

Sooner or later, most iPhone users face this issue. The problem with the inability turn on iPhone, quite common. Each generation of iPhones has its own characteristics of this problem. The first thing you need to do is connect your iPhone 6 to the original charger.

Most often, the culprit of the breakdown is the “Power” button itself, which has a damaged contact pad or cable. The reason most often lies in moisture getting inside the case or mechanical damage to the part caused by the phone falling. Also, often the smartphone’s refusal to turn on is due to a serious failure in software or failure of the power system controller.

Why and how to solve

There are many reasons why the iPhone 6 turns off and won’t turn on.

They can be broadly divided into the following:

• complete discharge of the device;
• software problems;
• hardware problems.

Software problems are easier to solve; in a situation with hardware problems, the solution is more complex and expensive.

Video: Replacing the bottom cable

Software glitch

The most common reason why an iPhone won't start is a software glitch. To fix a software glitch, you need to do a hard reboot of the device. To do this, press and hold the Power key and the Home key simultaneously for 15 seconds. As a result, the device will reboot and will be available for normal operation.

If this does not help, then you need to try to put the device into recovery mode. To do this, hold down the “Power” and “Home” buttons for 30 seconds.

In a situation where such a basic solution to the problem along with thoroughly charging the battery did not solve the problem, the possible reason for the non-working device is as follows:

• The gadget’s battery is faulty (needs to be replaced with a new one);
• The adapter or USB cable is damaged (the adapter or USB cable needs to be replaced);
• The cable connector is dirty (it is necessary to clean the cable connector);
• low-quality (cheap) cable (replace with an original one);
• mechanical damage to the connector and other mechanical damage, for example, due to a fall, moisture, after charging in a car, etc. (you need to contact the service center);
• defect (you must contact the place of purchase).

It is also possible that the iPhone may not turn on after updating the firmware.

There are three different scenarios depending on when the failure occurred during the firmware update:

• reflash the phone again;
• replace the faulty NAND Flash. This is a memory chip on which all the owner’s personal data is stored;
• replace the failed Nor Flash. This is the GSM module memory chip. All operator parameters are stored there mobile communications. Without these parameters, the device will not be able to make calls.

Power and charging problem

If you can't turn on your iPhone 6, then most likely there is a problem with the power or charging. First of all, you should try to charge it. Moreover, you need to connect it to the charger for at least 20 minutes from the adapter and 30 minutes from the workstation.

After this, you need to try to start the iPhone without disconnecting it from charging. If everything is normal, the display will show a symbol of a lightning bolt inside a low battery.

When the battery of an Apple smartphone is completely discharged, after a short charging, when you press the power button, the display displays a picture showing a socket with a lightning bolt symbol.

The way out of this situation is to charge the device for a longer time. In this case, the charging time must be at least 3 hours.

There are situations when the connector through which the phone is charged fails when using a non-original charger.

It is very important to know how to easily charge your iPhone 6 in a car, and even more important to follow these basic rules. This leads to serious consequences. At best, the iPhone battery needs to be replaced. At worst, this means replacing the power controller or repairing a failed power circuit.

iPhone 6 could

In addition to problems with the battery, the iPhone not turning on can be explained by human error. This is especially common when the phone is carried in a trouser pocket.

The device connector becomes clogged with dust and dirt, and the next time you try to charge it, the iPhone simply breaks. This problem is not very serious, since any service center can fix it in a few minutes for little money.

Fill with liquid

Getting your phone wet or even flooding it with liquid is not uncommon. Problems with the iPhone can begin not only when it drowns in a pond, but even when it gets caught in light rain. In this situation, the gadget may begin to fail.

In this case, cleaning the device or component repair of the motherboard is highly recommended. It is important to stop using the phone immediately if moisture gets inside the device.

Solving the problem is not entirely trivial, so it is recommended to seek help from a certified service center and avoid problems that may arise in the future.

Lose to the floor

The problem with turning on the iPhone may be due to mechanical damage, namely falling to the floor. It is important to remember whether the crash occurred a certain time ago, since the peculiarity of this situation is that problems with the smartphone can begin to appear after quite a while. for a long time after the fall.

Irreproachable appearance(without scratches or other visible flaws) does not mean that there are no problems with it.

Alternatively, one of several cables may snap off:

• power cable;
• display cable;
• battery cable.

A more serious situation is associated with soldering failure on motherboard or damage to one or more microcircuits.

iPhone users may encounter a situation where the device turns off and does not turn on. If you do not consider the simplest options, when the battery simply was not charged in time, then most likely the issue is a malfunction boot block gadget operating system data.

This problem can be solved if you try to restore the partition by connecting your smartphone in DFU mode.

Often, a hard reboot will help remove the device from this position, and if moisture or mechanical damage It's better to turn to professionals.