Hello, Ksenia! You do not write what brand of printer you have. But this is extremely important. In fact, there can be many reasons why the printer does not print when there is ink. I'll try to answer for the occasion inkjet printers, for the case when the cartridges are recognized, for the case when the counter shows normal ink consumption, and the carriage moves during printing, i.e. There is an imitation of printing, and not a sheet run. If your case falls under the one described above, then 99% of the time it is the printer nozzles being clogged with dried ink. This is a problem - common reason, which is used to repair printers. There are only five reasons for clogging, and some of them are related solely to the properties of inkjet ink. Reasons: Long-term non-use of the printer - for example, if you went on vacation and no one prints anything on the printer; If before refueling ink cartridge with nozzles (eg Lexmark, HP, Canon and others) was left to dry in the open air; If you use a mixture of inks from different manufacturers when refilling cartridges; If the CISS for the ink filter is used without air filters; Using low-quality ink that is poorly filtered from debris. Inkjet printers use ink that dries quickly in open air. During printing, inkjet printer nozzles fill with ink flowing through them, but if left idle for a long period of time or if air enters the inkjet nozzles, the ink dries out very quickly. It is also necessary to take into account the fact that a certain amount of hard dirt gets into the nozzles and gets stuck in them. Moreover, the chemical composition of this dirt can be either identical to the composition of inkjet ink or completely different from it. If the nozzles are completely clogged, they will not allow ink to flow through and the printer will need to be repaired. This problem can be identified when printing text in monochrome printing - horizontal white stripes appear on the paper. If you use full color printing, the stripes will be horizontal and the wrong color. If we are talking about blocking all the nozzles of a particular color, then problems with incorrect color rendering in color photographs will soon arise, since the color balance is greatly disturbed. Therefore, there is an imitation of printing, when instead of sheets with text or images, white sheets of paper come out of the printer. If the nozzles are partially clogged, the flow of inkjet ink through them is greatly reduced. This may be virtually invisible with monochrome printing, so a single test print is often not enough to determine whether a blockage is present. You should try to print a color photo; it may appear with horizontal stripes of the wrong colors. If nozzle clogs are not corrected, they will worsen and may require major printer repairs. Information on how to solve the problem of clogged jet nozzles can be found by reading the information at http://www.sibmen.ru/cleans.php

There are quite a few reasons why the printer stopped printing. In some cases, the printing device may require major repairs, although more often it happens that a printing error occurs due to minor faults that can be easily fixed on your own.

All faults due to which the printing device does not work can be divided into two options:

  • when the printer does not print at all;
  • when the printer prints in stripes.

First, let's look at devices that don't want to print at all. There are also two possible cases: the printer does not respond to printing tasks at all, or it “buzzes” and tries to grab paper, but as a result it never works.

The main problems that prevent printing:

  1. The printer is turned off or not connected to the computer.

It might seem funny, but the most common reason employees face is service centers– these are problems with proper connection of the printing device. If the LaserJet Pro P1102 printer does not work and does not respond at all to printing tasks, first make sure that it is turned on and check the connection between the computer and the device. Sometimes the USB cable may be damaged or simply fall out of its socket. Check that both sides of the cable are connected correctly. Try reconnecting the cable to a different USB port on your computer. If printing occurs through a printer connected via a network to another computer, then make sure that that PC is also turned on and working properly.

Some printers take a long time to warm up before printing, especially if you need to print a color PDF file. Yes, not every printer prints one page in 12 seconds. When printing color PDFs, the printer can take 30 seconds or even more to warm up - this does not indicate a malfunction, but is simply a feature of a particular model.

  1. The print printer is not selected correctly.

The printer continues to not work and does not respond in any way to printing tasks, although there are no problems with the connection? The print printer may be selected incorrectly. IN Windows latest There are several versions of printers, and some of them have nothing in common with real devices. The default printer may be set to Send to OneNote 2010.

To solve the problem, you need to check the “Use as default” checkbox in the properties of the desired printer, for example HP DeskJet 6980. If the “Pause printing” or “Work offline” items are checked, then they must be unchecked. Next, go to Printer Properties and in the “Basic” tab, click “Test Print”.

If the HP DeskJet 6980 issued a trial page, then you can safely print the necessary documents from Microsoft Word and PDF files. If the printer still does not work, read on.

  1. Paper jam.

A notification about this error will appear on the monitor screen. But sometimes, after clearing a jam, the HP LaserJet P1102 refuses to print Word files and PDF. It is possible that a small fragment of the sheet remains in the device, blocking its operation. Open the printer cover, remove the cartridge and carefully inspect the printing mechanism on both sides for foreign objects and scraps of paper. Remove any foreign matter, reinsert the print cartridge into the HP LaserJet P1102, and try printing again.

In organizations where printing paper may be reused, such as double-sided printing, the likelihood of jams increases significantly. If your printer does not have automatic two-sided printing and uses manual paper feeding, printing on both sides will lead to increased jams and product failure over time.

Sometimes the printer may not pick up a sheet correctly from the input tray, especially if you are using a non-standard size or weight of paper. For narrow sheets, slide the width guide to the right until it fits snugly against the edge of the paper. If you are printing on envelopes or thick cardstock, make sure your printer supports printing on such media.

  1. Print jobs are queued and blocked.

When sending large quantities for printing Word documents and PDF or if used network printer The print queue may be blocked by several users. The solution is to clear the print queue. Open the print queue by double-clicking on the HP LaserJet P1102 printer icon and in the menu that appears, click “Clear print queue”. If necessary, after cleaning, restart Windows and try printing necessary files. If the printer still does not print, move on to the next step.

  1. There is an error in the program used to print.

Sometimes the printer won't print files from a certain program, such as Microsoft Word or Adobe Reader. Try printing a document from OneNote or Notepad. If printing is available from other sources, then the problem is related to the selected program, which should be reinstalled.

  1. Driver error.

This problem usually occurs when changing or reinstalling Windows OS. For new OS versions, older Canon, HP LaserJet or Epson drivers may not work. To continue working, reinstall the print driver by downloading the updated version from the manufacturer’s official website:

After reinstallation, print a test page.

  1. Cartridge problems.

What should I do if the printer prints blank sheets when printing a test page? Ideally, install a new cartridge. The most common problem when the PC prints documents, but the printer prints blank sheets, is a problem with the cartridge. To find out for sure whether the problem is with the cartridge or the computer, you need to print from the printing device menu. To do this, you need to hold down certain buttons on the printer itself for a few seconds (the combination of buttons can be found in the instructions for the device). The report has been printed - fix the computer problem. You may need to reinstall Windows. Well, if the printer still produces blank sheets, we will correct the device’s problems.

In jet Canon printers, HP or Epson, the ink may dry out in the nozzles. The cleaning procedure through the printer utility program will help solve the problem.

Go to the proprietary printer management utility and select the “Maintenance” or “Service” section (different manufacturers have different names for the section). Check the nozzles, clean the print head and nozzles.

What to do if the printer prints poorly?

ABOUT possible problems problems with the cartridge usually become known even before the printer stops printing altogether. Streaks, smeared ink, gaps, or a repeating pattern of black dots on printed documents should immediately alert the user. Such defects will not disappear on their own, but will only become worse during the operation of the printing device.

Why does the printer print pale?

When a cartridge runs out of ink or toner, the printer prints faintly, with white areas highlighted on one side of the page. If the printer prints in streaks, produces blank pages, or shows white unprinted areas, the cartridge may need to be refilled. Although sometimes PDF documents Only small areas are printed faintly, indicating defects in the image drum. After prolonged exposure to light on the surface of the shaft, it may become unusable. The photodrum is a light-sensitive part and if it is exposed to light, it begins to print faintly. The only way out is to make a replacement.

Why does the printer print in stripes?

  • If Canon printed faintly, but after refilling the cartridge the defect disappeared, then there is no reason to worry. But there are cases in which the refueling procedure can only worsen the problem. For example, if black stripes begin to appear. After refilling the cartridge, the dark stripes will become even more clearly visible. If black stripes appear on one or both sides of the page, you should perform a cartridge regeneration procedure before refilling, although the best option it will be completely replaced.

Restoring a cartridge involves replacing the photodrum and related parts. After repeated reconditioning, the cartridge must be recycled.

  • When using CISS, it is necessary to check the entire system: from the cans in which the paint is located to the print head. Most often, the reason why the printer does not print is airing of the print head or CISS cable after refilling. To clean the Canon PG and the cable, use standard cleaning until air is completely released through the air valves of the cartridges.
  • After a long period of inactivity, the ink in the print head of inkjet printers dries out and therefore it is necessary to do computer cleaning using a special utility supplied with the device. Although, even repeated cleaning does not always help to clean the nozzles and nozzles, so you will have to use chemical liquids based on ammonia (at home this is Mr. Muscle for windows). It is important not to use acetone or alcohol-containing products to flush the PG. Washing Canon PGs at home is quite difficult, and if you are unsure of the successful outcome of the cleaning procedure, then it is better to entrust this issue to a professional.
  • Problems with Canon may occur after poor quality cartridge refilling. On PDF files You may see some waste toner on both sides of the page. In this case, you must immediately stop the printer and empty the waste hopper. Poor cartridge refilling can damage the printing mechanism. Therefore, it is better to do refueling at a trusted service center.
  • Dots and marks on PDF files indicate that foreign objects have entered the cartridge or that toner particles have built up along the paper path. After refilling, particles of toner, talc remain in the cartridge, or paper dust and crumbs get into it, which lead to damage to the parts of the printing mechanism. If the Epson operates under such loads, it will soon require repair or disposal. Disassemble the cartridge and completely clean the mechanism from all sides of foreign objects, dust and dirt. Only after cleaning can you put Epson back into use.

Despite all the attempts of printing device manufacturers to achieve the most optimal price/quality combination in their final product, the problem when the printer does not print after refilling the cartridge remains very relevant today. What to do in such a situation? How to avoid the “whims” of household office equipment? Where can I find a universal printer maintenance manual? These and many other user difficulties are presented in examples of practical solutions before your eyes.

There were no signs of problems, but the unexpected happened...

After the purchase (and the article is devoted exclusively to the budget class of printing devices of the type mentioned), the user, after literally a few printed photographs, may find himself in an extremely difficult situation. As a rule, the “hero of the occasion” is a color cartridge that has exhausted its colorful resources. And everything would be fine - I bought it! However, the price of a printing element is sometimes very sobering (often the user is in a state of euphoria, anticipating creative victories). There is only one acceptable solution - to refill the dry tank yourself.

After refilling the cartridge, the printer does not print: possible causes and solutions

To understand why your printing device stopped working, you need to make sure you selected the correct consumables and analyze the refill process you performed. Perhaps you missed something important. For example, often, in order to save money, the user purchases ink that is not of high quality. It may well be that the cartridge type is not refillable. With superficial knowledge, mistakes simply cannot be avoided. Therefore, carefully study the material in the presented article, and it is likely that you will discover a miscalculation, which, by the way, can be corrected.

Reason #1: Colorful

It is possible that the solution to the problem of why the cartridge does not print after refilling is due to ink incompatibility. What should I do?

  • Study in more detail what type of paint is used in your modification.
  • Universal ink is not always an acceptable option. It’s better to spend a little money and buy original paint.
  • Be sure to pay attention to the production time of the “artistic” substance.

Reason #2: Printing

What else can cause problems when refilling cartridges? Various consumables are available for inkjet printers, some of which are characterized as disposable. However, cartridges are no exception. Therefore, pay attention to the marking of your printing element: if it is not refillable, this is a somewhat unpleasant moment, since this type of cartridge is equipped with a special chip that works as long as there is ink in its containers. As a result, the user has to purchase a new consumable component. However, in this case, it is advisable to purchase a RPC (refillable cartridge) of increased capacity, which will significantly affect the comfort of servicing the printing element.

Reason #3: Dried out

Yes, this is the most common reason for the frequently occurring difficulty with this definition: “After refilling the cartridge, the printer does not print.” That is, when the PZK for a long time is in a state of inactivity, the paint remaining in its nozzles inevitably dries out. To avoid this kind of “ink” trouble in the future, you should seal the outlet holes with a special film. Then wrap tightly in a plastic bag. This action neutralizes the adverse effects of air. However, if your cartridge does dry out, do not panic. It is highly likely that it can be restored.

Reason #4: Air

Air should not be allowed to enter the inside of the cartridge chamber, since such an “omission” can become the main cause of the same problem that arises: “After refilling the cartridge, the printer does not print.” The fact is that air bubbles can prevent the ink from passing through the print head nozzles. Therefore, after you have filled the slam-shut containers, close the filling holes with tape.

Reason #5: Hardware

Often the user installs the cartridge incorrectly, resulting in the contact plate not reaching the receiving pad of the printer or not positioned properly. It may well be that the device interface is somewhat dirty. Which, in general, is a common thing when refilling cartridges.

after refueling: step-by-step elimination of the main causes of the malfunction

Depending on the type (design feature) of your cartridge, the process of restoring the print head may vary slightly.

Step #1: Cleaning the Nozzles Using the Printer

  • Print a diagnostic page.
  • Run refilled cartridges through several full cleaning cycles.

Step No. 2: Incorrectly refilled cartridges

The printer does not print after refilling if the seal is exposed to cold temperatures. Due to the fact that the cartridge has been in the “wrong” position for some time, problems may also arise, since the outflow of ink from the print head under the mentioned conditions is simply inevitable. However, after you install the cartridge into the printer, after a few hours you can start test mode print.

Step #3: Clean the nozzles with a special liquid

If the printer does not print after refilling, and the cartridge in use has been inactive for some time, then this can only mean one thing - the ink has dried out in the nozzles. In order to restore the functionality of the printing element, a number of actions should be performed.

  • Place the cartridge in a shallow container with a medium-hard piece of cloth at the bottom.
  • If you do not have a special cleaning agent, then pour in some glass washing liquid (saturating the substrate).
  • The cartridge should remain in this “soaking” state for 10-12 hours, after which the print head must be carefully wiped dry with a napkin.
  • Install the slam-shut valve into the printer and perform several complete cleaning cycles.

In conclusion: How to repair a non-removable print head

In addition to the considered combined (printing element and container) SCP, there are two more types of cartridges, which can also be subject to the unpleasant moment of clogging. In order to clean the nozzles of these standard modifications, it is necessary to make a simple device.

  • A rubber tube is placed on the syringe, the diameter of which must match the needle-like protrusion on the print head.
  • A few milligrams of reducing liquid are taken into the dispenser and injected into the cartridge under pressure.
  • After a few hours, the syringe is removed and a container with paint is installed.
  • The printer runs several complete cleaning cycles.

This article discussed only the main reasons for the problematic situation when, after refilling the cartridge, you now know how to deal with it. All that remains is to apply the knowledge gained and not to forget about the simple rules for operating printing devices. The main thing is not to leave cartridges on for a long time in inaction, otherwise...

Creative success to you and colorful printing!

Often, users of office equipment are faced with a printer malfunction that is incomprehensible at first glance. It manifests itself in the fact that the device produces white sheets when printing. It feels like they have invisible ink on them. However, the problem, of course, lies elsewhere. All that remains is to find out what this problem is and how to “deal” with it.

First, try restarting the printer. Turn it off not only using the button, but also unplug it. Do the same with the device (PC, laptop, etc.) from which you send the file for printing. There may be some kind of software error. Then restarting the equipment may help fix it. After all, it resets some of the settings and deletes various temporary files that could “slow down” the system.

Also, if you have been printing for a long time, you can give the printer a little rest. Sometimes the print head overheats after prolonged use. This may cause white sheets to appear. Turn off the printer for a couple of hours, then turn it back on and try to print the desired document.

User errors

The fact that the printer prints white sheets can be explained by human inattention:

  • Often, a user sends a large document with several dozen pages to print, forgetting to check its correct formatting. As a result, there are large tears and gaps on several sheets. Therefore, carefully review the document you decide to print.
  • Another common mistake is that when changing the cartridge themselves, some users forget to remove it. protective film. It, in turn, prevents ink from getting onto the sheets. Or the printer itself does not recognize the cartridge because of this. Solving the problem is not difficult - find the protective film and remove it. As a rule, it is quite bright in color and protects the print head.
  • Blank sheets may also appear when printing because a cartridge that is incompatible with the device is installed. All that remains is to check again whether it is suitable for this printer model.
  • Check if it is compatible this type paper with your printing device. After all, the sheets may be too thin or, conversely, thick.

Cartridge problems

The answer to the question “why does the printer print white sheets?” may also be associated with cartridge malfunctions. For example, the most banal thing is that we ran out of ink. True, before this the printer had to print quite palely and at the same time “strip”, warning about the minimum ink level. However, the user might not notice this. In this case, the problem is solved quickly - or by refilling it.


Another reason that the printer does not print and only produces blank sheets when printing can be drying of the ink in the cartridge. This applies specifically to inkjet printers. If you don't use them for a long time, the ink dries out. You can try taking out the cartridge and shaking it a little. In some cases, this helps restore the device's printing capabilities. However, most often you have to send the cartridge for repair or replace it with a new one.

It also happens that the printer still prints blank sheets, although there is ink. Moreover, you have just picked up the cartridge from the service center where it was refilled for you. Then, with a greater degree of probability, we can say that the replacement unit has failed. It is also possible that it was not fueled correctly. Even professionals make mistakes – there’s nothing wrong with that.

Printer, PC or software problems

You have made sure that there is enough ink in the cartridge, it is installed correctly in the device, and even the document sent to print is in the correct format. However, white sheets continue to appear from the printer. In this case, the problem may be as follows:

  • Printer failure . A variety of device parts can fail. For example, HP printers often have a photoconductor that breaks down, causing damage to the contacts or magnetic shaft. For laser devices, the problem area is often the block responsible for image transfer. In any case, you will have to contact the service.
  • Driver problems. They usually appear due to viruses, software glitches, due to the installation of new equipment, and much more. etc. You can go to the “control panel” and select the “device manager” section. Next – the “printers” (or print queues) tab. If the computer detects any problems with the driver, then you will see red or yellow icons that look like an exclamation mark. True, sometimes the PC does not show errors, although the problem is precisely in the “firewood”. In any case, it won’t hurt to go to the printer manufacturer’s website and download the most latest version drivers.
  • The printer settings are lost. Another frequent case in which blank sheets can be printed. You need to go to the printer settings and check all the printing settings. Sometimes, due to various errors, the color saturation is set to a minimum or the ink saving mode is turned on. Solving this problem is easy - just click the restore button standard settings printer.
  • Low memory on PC. It cannot be ruled out that your computer has run out of free space on your hard drive. He simply does not have enough resources to process information. Therefore, through “My Computer”, check if the hard drive has at least 2 GB free space. This is enough for high-quality printing.
  • Viruses or errors on PC. To begin, request a test page to be printed. How to do this can be found in the menu or in the printer instructions. If the test page prints, then the problem is clearly not with the printing device. It is worth checking your computer for viruses, updating the OS, etc.

White sheets on printersCanon

It is worth noting separately that the appearance of blank sheets during printing is often found in Canon printer models. Especially those equipped with a continuous ink supply system. On such devices, 2 white pages are printed periodically.

The reason is the short cable (flat wide wire). When the carriage with cartridges reaches one shaft, it touches a special sensor, which sends it a signal to move in the other direction. However, due to the insufficient length of the cable, this does not happen. As a result, the operation of the printer is disrupted. The user receives 2 blank sheets and jammed paper. What's the solution? Contact the seller, if the warranty period has not expired, or contact the service to replace the short cable with a longer one.

In conclusion

If you have tried all the described methods and are sure that none of the described problems can be the cause of the appearance of white sheets when printing, then you should contact a specialist or the manufacturer’s support service. If you recently purchased a printer, then most likely it is still subject to warranty repair. In any case, there is no need to be upset. You just need to ask qualified specialists for help.

The printer is peripheral device, intended for collaboration With personal computer. Its tasks include transferring information from electronic form to paper. Currently, the most common devices are those that use special ink (jet) or toner (laser) for monochrome or color printing.

Purpose and difference of cartridges

Ink and toner are consumables that require periodic replenishment during the operation of printing devices. Special containers (cartridges) make this task easier for the user:

  • ink cartridge - in inkjet printers;
  • toner cartridge - in laser printers.

Reference: toner is a polymer powder (black and white or color) with special properties with a particle size of 5 to 30 microns.

In general, a printer cartridge is a fairly expensive unit, the price of which can be commensurate with the cost of the entire printing device. That is why many try to fill containers themselves, paying only for consumables. This procedure is quite accessible to the owner of the device, although the lack of certain skills often results in the printer not printing after refilling the cartridge.

Software diagnostics

If after refilling the cartridge the device does not print, then regardless of the type of printer you need to:

  • check if the “Set As Default Printer” mode is set;

  • make sure that the “Pause Printing” and “Use Printer Offline” functions are not activated;

  • if necessary, activate the “Cancel All Documents” function and restart the “Print Spooler” function.

After this, you can try printing a test page. If the process has started, then the cause has been eliminated, but if not, then you need to continue searching for factors that interfere with the normal operation of the printer with a refilled cartridge.

Advice! In some cases, restarting the computer and/or updating the driver may help restore printing.

Causes of inkjet printer failure

Found in inkjet devices two types of replaceable containers- with and without built-in print head. When using the latter, the print head is installed directly in the printer and remains in place when changing the cartridge.

Inkjet printing uses a special type of ink that dries quickly when exposed to air. At the same time, they are fed to the media through thin channels of the print head. Therefore the owner it is important to know what type of cartridge used in his inkjet printer.

Important! To avoid clogging the print head channels with dried ink, refilled containers should be kept out of the printer for as little time as possible. In addition, it is necessary that the printer is always equipped with a cartridge containing ink. And in case of prolonged inactivity, you should periodically (at least once a week) turn on the printer to purge the nozzles.

Methods for restoring the printer's functionality after installing a full cartridge are determined by the design of the latter.

Cartridges with built-in print head

Containers with a built-in print head are equipped with most Hewlett-Packard (HP) and Canon models, as well as all Epson and Lexmark printers. When replacing a cartridge, they may refuse to print for the following reasons.

Cause of malfunction Solutions
Ink has dried out in the print head channels. The best way to fix the problem is to replace the container. You can also try soaking dried ink using a special liquid. The washing technical product should be chosen from the same manufacturer as the ink. To soak, the cartridge is placed head down on a napkin, generously moistened with liquid, and left in this state for some time (15-30 minutes). If you're lucky, the ink will dissolve and be absorbed into the napkin.
After refilling, the porous filler inside the container was not completely saturated with ink. This issue can be resolved by leaving the cartridge in the device for 24 hours. In this case, you should periodically turn on the “cleaning cycle” function. To avoid such a defect, it is recommended to refill the cartridge without waiting until the ink begins to run out.
A chip installed in the container tells the owner that the ink has run out. Depending on the printer model, the user will need to do the following:

In Canon MG-series printers (Canon MG 3600, MG3640, MG2440, MG2540, etc.) - deactivate the “Ink Control” function, for which, as a rule, you need to press and hold the “Stop/Reset” button for 5-15 seconds ;

On Canon MP series MFPs (MP230, MP250, MP270, MP280, etc.) - reset the ink counter by pressing and releasing in a certain sequence Power buttons and Resume (the procedure is described in the MFP operating manual);

For HP printers, agree to use the cartridge by following the appropriate steps in the driver pop-up message on the computer screen. On some models, such as the HP DeskJet 2050a, this requires a factory reset.

The printer does not see the cartridge. This indicates that the number of rewriting cycles of the memory cells of the chip built into the container has been exceeded. Reinstalling the cartridge will not help in this case. You will need to purchase a new chip or a complete container.

Attention! Soaking the print head in technical washing liquid is recommended only for containers with black ink. In color cartridges, the ink may become mixed when soaked.

The following reason can also lead to incorrect printing: the contact block installed in containers with a built-in print head wears out over time, as a result of which ink no longer flows evenly to the nozzles. Because of this, the printer begins to print poorly, for example, producing streaks on the lines. Also, as a result of long-term use, the shape of the nozzles may change, gradually leading to a deterioration in the quality of prints (wide stripes with blurred edges, intermittent stripes, etc.). These defects eliminated by replacing the print head.

There is another type of malfunction, as a result of which the print turns out completely blank (a white sheet comes out). This effect may be caused by damage to the cable leading to the print head nozzles. In such a situation the faulty part (cable) must be replaced.

Taking into account the physical wear of the print heads, the service life of monochrome cartridges provides for no more than 20 refill cycles, and color containers can withstand no more than 5 ink refill cycles.

Printers with a permanently installed print head

In these types of printers, if the print head channels are clogged with dried ink, replacing the cartridge will not bring any results.

Advice! To clean the channels on a stationary print head, it will require its dismantling, diagnostics and repair (part replacement). And since it is located directly in the printer, it is best to carry out restoration work by a specialized repair shop.

Other faults can be resolved using methods similar to those described above (for cartridges with a built-in print head). The exception is Epson printers, which use their own to track the amount of ink used software(firmware). And no matter how much the cartridge is refilled, the program believes that there is no ink in the container, and therefore blocks printing. It is possible to reset the counter using the PrintHelp program, which is available for download on the Internet.

Important! When refilling is performed correctly, a permanently installed print head can withstand up to 20 refill cycles.

Defects in laser printer cartridges

The main reason laser printers fail to operate when replacing a cartridge is incorrect filling procedure. Process In general, it includes the following operations:

  • container disassembly;

  • removing toner residues from the surface of all parts;

  • polishing the drum, squeegees and other elements with a special polishing compound;

  • refilling with fresh toner;

  • container assembly.

The cartridge can be refilled no more than 4 times, after which it must be subjected to a restoration procedure, during which the main parts are replaced. These include: drum, cleaning blades (squeegees), magnetic shaft, PCR shaft. Besides, All worn out or damaged parts must be replaced. mechanical damage details. Therefore, a properly loaded and installed laser printer container should produce high-quality prints.

However, it happens that after installing a newly filled (restored) container, the printer “does not want to print.” This happens due to the fact that the devices' counters for counting printed pages and counting toner block the operation of the printer. You can reset the data in various ways, depending on the design features of different models.

Samsung and Xerox printers

Samsung and Xerox devices have a built-in page counter that blocks printing when the toner is supposed to be “low.” You can use a newly refilled cartridge only after resetting the existing data. In most cases, information is reset if turn off the printer and turn it on again after 5 seconds his. Sometimes it is necessary to additionally open and close the cover of the compartment where the cartridge is installed.

Advice! It is recommended to perform any manipulations with the device to reset the page counter only after first reprogramming the printer itself (flashing) and sealing the chip built into the container with tape (if any). Another option is to reflash the built-in chip itself, but this procedure will have to be repeated during each refueling.

Brother printers

Containers for models trademark Brother printers are equipped with a special flag designed to reset previous toner quantity data. After each cartridge refill it needs to be cocked. If it was not possible to reset the counter data the first time, the procedure is repeated.

Some Brother models require special procedures to reset data. For example, to reset data on the Brother DCP-1512r (HL-1110r, etc.) MFP you need to:

  • turn on the device;
  • remove the toner container;
  • separate the photo roll from the container and insert it inside the MFP;
  • through the paper feed tray, press your finger on the reset sensor located on the left side (there should be no paper in the tray) and close the top cover;
  • after the engine starts, the sensor must be released and after 2-3 seconds pressed again. You should keep it pressed until the device warms up and quiets down;
  • opening the top cover, remove the block with the photo roller and assemble the container;
  • install the assembled cartridge in its original place and turn on the MFP.

If the device does not start working, the operations are repeated in the same sequence again.

Advice! Resetting data from the photo roll counter is carried out using the prompts from the “Device Information” menu item.

As can be seen from the above, basically the problem of no printing when the cartridge is refilled is eliminated on its own. The only exception is for printers with a permanently installed print head in case it becomes clogged with dried ink. And, despite the fact that many manufacturers strive to force users to buy original cartridges or refill them in accredited service workshops by installing tricky counters and chips, even such tricks can be circumvented. The main thing is to carefully refill the cartridge, adhering to a certain technology, and insert it correctly.

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Printer KYOCERA ECOSYS P3045dn on Yandex Market

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Printer Canon i-SENSYS LBP212dw on Yandex Market

Printer KYOCERA ECOSYS P5026cdw on Yandex Market


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