WoT crashes on startup. World of Tanks crashes on startup - fixing errors Tanks won't start white screen and crashes

what to do if the client world of tanks crashes I press to play. When I press play, a white screen appears and crashes

1. What this error looks like:
   When you start the game, you immediately see a “white” screen, after which the game closes.
   Also, after selecting a server, during the “loading” screensaver, you see a white screen and then the game closes.

   Here different versions how to solve this problem:
   1. Check if the drivers are installed on the video card.

   2. Another method for Vista:
   You need to disable User Account Control, as it blocks updating application files. To do this, go to the Control Panel =gt; Accounts users =gt; Enable or disable User Account Control (UAC) =gt; Remove the checkbox. After this you need to restart your computer.

   3. A white screen appears when loading a game if there are insufficient system resources. You need to increase the swap file.

   4. The white screen is due to an antivirus or firewall. If you disable them, then perhaps the game will work.
   Note: if you have Kaspersky anti-virus on your computer, disable it before entering the game.

   5. In Windows 7, running the game as Administrator can help (right-click on the game shortcut and select “Run as administrator”).

   6. A white screen may appear if your resolution is set to higher than what is available on your screen. Go to settings at startup and try installing first minimum requirements.

2. Problem signature:
   Problem Event Name: APPCRASH
   Application name: worldoftanks.exe
   Application version: 0.9.15.0
   Application timestamp: 575ebbf5
   Module name with error: worldoftanks.exe
   Module version with error: 0.9.15.0
   Module timestamp with error: 575ebbf5
   Exception code: c0000005
   Exception offset: 00938c67
   OS version: 6.1.7601.2.1.0.256.1
   Language code: 1049
   Additional information 1:0a9e
   Additional information 2:
   Additional information 3:0a9e
   Additional information 4:0a9e372d3b4ad19135b953a78882e789
3. I had such bullshit
   you have to turn off the computer and sleep, you will wake up and play in peace!!!
4. User has launched client. Executable: worldoftanks.exe
   Stop. Reason: user started game; Code: 0x01000004
   what to do with it?
5. try reinstalling the client
6. https://ru.wargaming.net/support/kb/articles/844
   I advise everyone it helped me
7. Why does the game crash after updating the hangar??
8. Possible errors:
   — The client is not installed correctly
   — Viruses
   — Old client

   Well, in general today there is technical work, and automatic update client.
   If the next day there is the same error, then try reinstalling the client.

9. the client enters the game, a white screen pops up and immediately disconnects
10. On my laptop too, after updating the hangar it crashes and closes

It's always like this when you want to play your favorite game World of Tanks and the client starts to crash, especially after long-awaited updates. Usually, when entering the game, immediately after entering your login and password, then when loading a battle, then when entering the hangar, then right in battle (the most infuriating thing, isn’t it 😉) you should never put up with this! Take care of your nerves 😉 How to cope with crashes, read on...

First, let's figure it out, does WoT crash when you double-click on the game launcher?

That is, after launching the launcher, nothing happens or a white window pops up, and then, according to the developers’ idea, the game client should start, but nothing happens.
If you have just such a problem, then, since in this article we will talk about client crashes after the launcher, in other words, starting from the authorization window (login and password).
Well, let's go...

WoT crashes when starting the client

So, we launched the launcher:

entered your username and password, pressed the “ LOGIN"and here it is - crash... You are back at your desk, full of anger and disappointment... but this is not the time to sigh and be sad we are struggling -> here it will help us clearing cache, if this is exactly your case of a client crash, then go clear the cache, read more about clearing in the article
Well, if this is not your case, read the article further...

And in order not to waste your time, we will start with removing mods. Thus, we will establish the cause of the crashes, and here there are only two reasons, either the mods are to blame, or something is wrong with your computer (drivers, hardware). Deleted??? Let's launch and see... the crashes are gone? MODS are evil, they are to blame, how to fight, read. If the crashes remain, then read the article further or after 3 paragraphs.

Well, what can you do... first, try reinstalling the games, maybe the files are damaged, and your playful hands could have done this 😉 or some kind of virus (for example, after installing a mod pack from the left resources) especially if you magically got all kinds of Yandex browser , mail services, etc. Personally, I would immediately go download Dr.Web CureIt!® and then put my trusty hardware to be scanned by the installed antivirus. Of course it's up to you, you can get away with simply reinstalling the client.
This should help, but if this is not your case, you are welcome to read the article further...

If there are sound problems, install the latest drivers for your audio card from the manufacturer's website:

Install the latest DirectX version for your operating system from the official Microsoft website:

If you do not have the following libraries installed Visual C++, then be sure to install them from the official Microsoft website.

what to do if the client world of tanks crashes I press to play. I press play, a white screen appears and crashes and got the best answer

Answer from Dasha Potemkina[newbie]
What this error looks like:
When you start the game, you immediately see a “white” screen, after which the game closes.
Also, after selecting a server, during the “loading” screensaver, you see a white screen and then the game closes.
Here are different versions of how to solve this problem:
1. Check if the drivers are installed on the video card.
2. Another method for Vista:
You need to disable User Account Control, as it blocks updating application files. To do this, go to Control Panel => User Accounts => Enable or disable User Account Control (UAC) => Uncheck the box. After this you need to restart your computer.
3. A white screen appears when loading a game if there are insufficient system resources. You need to increase the swap file.
4. The white screen is due to an antivirus or firewall. If you disable them, then perhaps the game will work.
Note: if you have Kaspersky antivirus on your computer, disable it before entering the game.
5. In Windows 7, running the game as Administrator can help (right-click on the game shortcut and select “Run as administrator”).
6. A white screen may appear if your resolution is set to higher than what is available on your screen. Go to settings at startup and try setting the minimum requirements to start.

Reply from Vladimir Kudinov[guru]
try reinstalling the client

Reply from Vera Stan[expert]
Possible errors:
- The client is not installed correctly
- Viruses
- Old client
Well, in general, today there is technical work and automatic client updates.
If the next day there is the same error, then try reinstalling the client.

Reply from Alexey Laryushkin[newbie]
the client enters the game, a white screen pops up and immediately disconnects

Reply from Alex Mercer[newbie]
I had such bullshit
you have to turn off the computer and sleep, you will wake up and play in peace!!!

Reply from Olenka[newbie]
Why does the game crash after updating the hangar??

Reply from 1 1 [newbie]
On my laptop too, after updating the hangar it crashes and closes

Reply from Den Zinchenko[newbie]
User has launched client. Executable: worldoftanks.exe
Stop. Reason: user started game; Code: 0x01000004
what to do with it?

Reply from Nekit Ivanov[newbie]
I advise everyone it helped me

Reply from Alexey.....[newbie]
Problem signature:
Problem Event Name: APPCRASH
Application name: worldoftanks.exe
Application version: 0.9.15.0
Application timestamp: 575ebbf5
Module name with error: worldoftanks.exe
Module version with error: 0.9.15.0
Module timestamp with error: 575ebbf5
Exception code: c0000005
Exception offset: 00938c67
OS version: 6.1.7601.2.1.0.256.1
Language code: 1049
Additional information 1:0a9e
Additional information 2:
Additional information 3:0a9e
Additional information 4:0a9e372d3b4ad19135b953a78882e789

Recently I encountered a problem, a client contacted me with the problem “World Of Tanks is slow.” The client has a laptop HP 15-e270ur

Intel Core i3 5010U 2100 MHz

4 GB DDR3L 1600 MHz

500 GB 5400 rpm

NVIDIA GeForce 830M 2048 MB GDDR3

Initially, the tanks worked on the computer, but according to the client they were very slow, while he gave examples of other weaker computers, I explained to him that this was not an argument and got to work.

First of all, I encountered 3 main problems. First of all, the problems were slowed down by the Windows OS, the hard drive was in GPT format, all programs and downloads went into one partition, there was no antivirus other than the built-in one, and the CPU load and other things were very high.

I started by formatting the HDD, unpacking a fresh OS image in *.tib format, and in the process I discovered a significant problem with ping and Internet access. The problem with ping turned out to be in the d-link dir-300 router, besides the fact that this is the most unsuccessful company and router model of all possible, it is old and slow, and besides all this, the game did not want to run on the new OS at all. When you turn on the white screen, you can only hear the sounds of the game itself (music when entering the game, etc.)

From everything listed on the Internet, we managed to find out what the problem might be.

1. You need to make sure that it is installed latest version WOT client
2. Check for a video card driver update, in this case it is nvidia
3. In addition, the latest directX must be installed
4. You should also check net framework
5. Check system libraries that affect the operation of applications Visual C++
6. Just in case, it’s worth updating Adobe FlashPlayer, Java Runtime, Microsoft Silverlight
7. Also, 1 of the users recommended deleting the preferences.xml file, having previously found it using the search
8. Another 1 user put forward a theory that it cannot be used on system disk NTFS markup and others, but only use FAT32 (a very strange assumption)
9. You should definitely check that visual c++, netrframework and other libraries are not installed in multiple copies.

Since the client is very specific, I want to help him with tanks and figure out this problem myself. Please tell me, put forward your hypotheses and solutions to the problem of the white screen in tanks, please comment and share your experience.

The first difficulties may begin at the stage of the game launcher. If the launcher crashes after launching, you will need to configure it correctly.

1. Remove the Updates and Wargaming.net folders from the system Windows folders: XP C:\Documents and Settings\UseName\Local Settings\temp, Vista and Win 7 C:\Users\UserName\AppData\Local\Temp
2. Launch the launcher again, specifying port 6881 and using a torrent connection.
3. We add the game to the firewall and antivirus exceptions (if you are using a standard firewall, this is done directly in the launcher settings).

Launcher freezes, gear spins

If you see a picture like this, try the following:

The game crashes after clicking "Play"

Launcher launched normally, but when you press the “Play” button it doesn’t start or the game client itself crashes? The following options are possible.

System requirements do not meet

Although WoT performs well on older PCs, there are minimum requirements without which the game will not run. Only upgrading your computer will help.

Incorrect graphics settings

Crashes are possible if you used graphics settings higher than the computer can handle. Difficulties can begin both during the battle and when the game itself starts.
To resolve this, select more modest graphics settings, starting with the recommended settings.

Rights and Compatibility Issues

Security systems in new operating systems(from Vista and newer) do not always provide games with comfortable conditions for launching. Try running Tanki with administrator rights and in compatibility mode.

1. Right-click on the WoT shortcut and select “Properties”.
2. Go to the “Compatibility” tab.
3. We set the level of rights and check various compatibility modes.

Drivers for video card are not suitable

To run the game correctly and ensure good performance, be sure to install drivers on your video card.

1. Visit the NVIDIA or AMD/ATI website to find a driver for your device.
2. Select your video card model from the list on the website.
3. Download the full installer (we do not recommend using the update).
4. Install the drivers.

Windows system components are missing

For correct operation of Tanks, quite a lot of auxiliary programs are required. If they are not on your computer, you will not be able to launch World of Tanks. Let's briefly go through the components necessary for launch. link).

Individual case

If all the above recommendations do not help, you should contact the Wargaming.net support forum to resolve the issue. To get an accurate decision, be as informative as possible when preparing your application.

• PC configuration;
• under what circumstances does the game crash?
• what have you already tried to solve;

We hope that these methods will allow you to resolve the issue of client crashes and help you enjoy the game of Tanks. full program. If none of this helps, try deleting it and again, or write in the comments, we will try to help you.