Call 009! We know EVERYTHING:

Booking tables in restaurants, cafes, bars, etc. taking into account your wishes.

Call 009! Service 009 - a new generation help service

Why 009? Because this is quality, efficiency, experience and a professional approach. Answers to a huge number of questions from different areas of knowledge. A variety of services over the phone, without leaving the couch. For example, you can book a table in a restaurant or order tickets to a concert, theater, or circus. Find out how to leave or fly to another city. How much will it cost if you want to take your beloved cat with you on a trip or try to bring a carpet on board an airplane? Is it possible to complain about road works being carried out outside your windows at night and who to call for this? When was your favorite singer born and who is he according to his horoscope? And also: WHERE? WHAT PHONE? WHO IS THE LEAD? WHEN DO THEY WORK? HOW TO GET THERE?

  • The help desk phone number is easy to remember, only 3 digits - 009 !
  • You can call from landline and from mobile phone.
  • The service operates daily and around the clock.
  • Service 009 is fast, convenient and accurate. This is a new generation help service.

Service access numbers 009

  • For subscribers of OJSC MGTS - 009
  • For subscribers of fixed-line operators - 009
  • For subscribers of MTS OJSC - 009, 0987
  • For Beeline subscribers - 009, 0987
  • For Megafon subscribers - 009
  • For Megafon subscribers (Moscow) - 009, 01888
  • For Megafon subscribers (North-Western branch) - 009, 0987, 01888
  • For Skylink subscribers (Moscow, St. Petersburg) - 009, 0987, 11888
  • For TELE2 subscribers - 009, 0987
  • For SIPNET subscribers - 009
  • For subscribers of regional fixed-line operators - 8 809 505-40-09
  • For SMARTS subscribers - 0987
  • For NTK subscribers - 009, 0987
  • For subscribers of OJSC Uralsvyazinform - 009.0987

The tariff for service 009 is 49 rubles/min. when calling from MGTS phones. Information on the cost of services for subscribers of Mobile TeleSystems OJSC can be found in the “Short number services” section on the website www.mts.ru or by contacting the contact center by phone 8 800 250 0890 or 0890. For subscribers of other fixed and mobile communications the tariff is set by each operator separately.

Service 009. Find out exactly, order quickly

By dialing the single number 009, you can access the most up-to-date database of one of the largest fixed-line operators in Europe.

Background information

Data on organizations of the Russian Federation, Moscow, St. Petersburg and other cities of Russia: names, addresses, telephone and fax numbers, website addresses and email, operating modes, types of activities, etc.

Service information and additional services

  • The state of the financial markets of the Russian Federation and foreign countries (exchange rates, securities quotes, trading results on the exchanges of Moscow, the Russian Federation and foreign countries, guarantor banks in Russia, bank lending)
  • Availability of medications in pharmacies in Moscow and other cities of the Russian Federation. Ordering and delivery of medicines in Moscow.
  • Airplane flight schedules, actual times of arrival and departure of a specific flight, ordering air tickets with delivery to your home or office
  • Railway transportation on intercity and international routes, travel time, ordering train tickets with delivery to your home and office
  • Schedule of intercity and international buses
  • Addresses, contact numbers of hotels, motels, campsites, availability, cost of living and room reservations in hotels in Moscow, St. Petersburg and other cities of Russia
  • Repertoire of theaters, cinemas, concert halls, conservatories, circuses
  • Information about theater premieres, performances, musicals, concerts and show programs, ticket prices and availability, booking tickets with delivery to your home or office
  • Calendar of exhibitions and current expositions, ordering excursions with a guide-interpreter
  • Information about sporting events and activities: results and statistics of sporting competitions, ordering tickets for sporting events with delivery
  • Weather forecast in Moscow, the Moscow region, regional cities and regional centers of the Russian Federation, in the capitals of large foreign cities and resorts
  • Information about organizations in other countries of the world
  • Astrological forecast for all zodiac signs
  • “Secretary on the phone” services (call, remind, wake up, send a fax or email— our service operator will do all this for you)
  • “Young lady, connect” service (connection with legal entities)
  • Ordering a passenger or cargo taxi, tow truck, “Sober Driver” service, gasoline delivery
  • Order pizza and other dishes delivered to your home or office
  • Making an appointment with medical specialists, procedures and laboratory tests with the help of our operator, as well as calling a doctor at home
  • Calling a veterinarian to your home, receiving telephone consultations on animal care
  • Guide to entertainment venues in Moscow and St. Petersburg, organization and holding of corporate events, banquets, buffets
  • Organization of sea and river cruises
  • Consultations on choosing a restaurant in Moscow and booking tables for any day
  • Consultations on fashion and style, information on discounts on clothes and shoes, as well as major seasonal sales
  • Consultations on organizing tourism and recreation in Russia and abroad, registration of tourist vouchers
  • Psychological consultation
  • Consultations on funeral services
  • Consultations on legal issues, insurance and real estate, as well as customs services
  • Order and delivery of bouquets and flower arrangements
  • Opening doors, locks, safes
  • Providing encyclopedic data
  • Much more

In the section on the question of how to call the helpline from a cell phone asked by the author Natalya Mamontova the best answer is Service access numbers 009
- For subscribers of OJSC MGTS - 009
- For subscribers of fixed-line operators - 009
- For MTS subscribers - 009, 0987
- For Beeline subscribers - 009, 0987
- For MegaFon subscribers (Moscow - 01888, St. Petersburg - 0987)
- For Skylink subscribers (Moscow, St. Petersburg) - 009, 0987, 11888
- For TELE2 subscribers - 009, 0987
- For SIPNET subscribers - 009
- For subscribers of regional fixed-line operators - 8 809 505-40-09
- For SMARTS subscribers − 0987
- For NTK subscribers - 009, 0987
The tariff for service 009 is 49 rubles. /min. when calling from MGTS phones. For subscribers of other fixed and mobile operators, the tariff is set by each operator separately.

Reply from Alexander V. Kosachev[active]
How to call the help desk from a mobile phone?
Calls to the 09 help desk from mobile phones of different operators are made in each case according to their own rules, which will be discussed below. However, for all operators without exception, the following number applies: 8-area code-990-91-11.
Moreover, all calls are paid and are paid according to the current tariff plan your SIM card. Calls to commercial helpline 009 are also dialed differently for each mobile operator.

Call 009! We know EVERYTHING!

Why 009? Because this is quality, efficiency, experience and a professional approach. Answers to a huge number of questions from different areas of knowledge. A variety of services over the phone, without leaving the couch. For example, you can book a table in a restaurant or order tickets to a concert, theater, or circus. Find out how to leave or fly to another city. How much will it cost if you want to take your beloved cat with you on a trip or try to bring a carpet on board an airplane? Is it possible to complain about road works being carried out outside your windows at night and who to call for this? When was your favorite singer born and who is he according to his horoscope? And also: WHERE? WHAT PHONE? WHO IS THE LEAD? WHEN DO THEY WORK? HOW TO GET THERE?

  • The help desk phone number is easy to remember, only 3 digits - 009 !
  • You can call from a landline or mobile phone.
  • The service operates daily and around the clock.
  • Service 009 is fast, convenient and accurate. This is a new generation help service.

Service access numbers 009

  • For subscribers of PJSC MGTS - 009
  • For subscribers of fixed-line operators - 009
  • For subscribers of MTS PJSC - 009, 0987
  • For Beeline subscribers - 009, 0987
  • For Megafon subscribers - 009
  • For Megafon subscribers (North-Western branch) - 009, 0987
  • For TELE2 subscribers - 009, 0987

The tariff for service 009 for subscribers of PJSC MGTS is: from fixed-line phones - 49 rubles / min., from mobile phones - 66.05 rubles / min. Information on the cost of services for subscribers of PJSC Mobile TeleSystems can be found in the “Short Number Services” section on the website www.mts.ru or by contacting the contact center at 8 800 250 0890 or 0890. For subscribers of other fixed and mobile operators, the tariff is set by each operator separately.

Service 009. Find out exactly, order quickly

By dialing a single number 009, you can use the most up-to-date database of one of the largest fixed-line operators.

Background information

Data on organizations in Moscow, St. Petersburg and other cities of Russia: names, addresses, telephone numbers, fax numbers, website addresses, e-mail, and operating hours of firms and organizations of various forms of ownership.

Service information and additional services

  • Searching for medications in pharmacies, ordering and home delivery - consultations on the availability of medications in pharmacies, consultations on the possibilities of obtaining medications through ordering/delivery; ordering and delivery of medications, the ability to order medications according to a prescription with subsequent purchase.
  • Veterinary assistance – calling emergency veterinary care specialists to your home, consulting veterinarians by phone, searching for medications for animals.
  • Computer help - call a repair and setup specialist personal computer to your home/office, consultations on computer help, software installation and updating, virus removal, data recovery, etc.
  • Legal consultations – consultations with lawyers/lawyers on a wide range of issues (real estate, administrative matters, labor and inheritance relations, property disputes, etc.).
  • Psychological consultations – anonymous consultations with a psychologist, information about methods used in various fields of psychology, psychological consultation by telephone, psychological support.
  • Narcological consultations - treatment of alcoholism, withdrawal from binge drinking, emergency drug treatment, treatment of neuroses, depression, treatment of gambling and smoking addiction, weight correction, acupuncture.
  • Hotels, holiday homes, boarding houses, sanatoriums in the Russian Federation - addresses, contact numbers, availability, cost and room reservations.
  • Tourism and recreation in Russia and abroad - consultations on organizing tourism and recreation in Russia and abroad, information on the availability of tours and the cost of tours, last minute tours, consultation on visas and international passports.
  • Air tickets – order/booking, delivery of air tickets. Flight schedules, consultations on service at airports.
  • Railway tickets - order/booking, delivery of railway tickets. Schedules of trains, electric trains, consultations on maintenance at railway stations.
  • Cultural and entertainment events - information about the schedule, repertoire and events in theaters, cinemas, nightclubs, forums, concerts, museums, exhibitions. Cost and availability of tickets, booking tickets with delivery to your home and office.
  • Information about sporting events and activities – results and statistics of sporting competitions, calendar of sporting competitions, ordering and delivery of tickets.
  • Organization of special events - ordering special events, consultations, organizing weddings, birthdays, corporate events, ordering festive decorations, organizing congratulations and event programs.
  • Computer help – calling a specialist to repair and set up a personal computer at your home/office, consultations on computer help, installing and updating software, removing viruses, data recovery, etc.
  • The “Personal Secretary” service - call, remind about an important meeting, wake you up, send a fax or e-mail - all this will be done for you by our service operator.
  • Financial information - operational exchange rates, securities quotes, trading results on stock exchanges, addresses of 24-hour currency exchange offices and ATMs, bank lending.
  • Mobile (cellular) communications – consultations on models cell phones, technical capabilities of devices and accessories, advice on the sale/purchase of cell phones and accessories, information on prices for cell phones and accessories, advice and assistance in setting up cell phones, etc.
  • Order pizza and other ready-made dishes from restaurants.
  • Order and delivery of bouquets and flower arrangements.
  • Ordering a passenger and cargo taxi, freight transportation throughout Russia.
  • “Sober driver” service.
  • Roadside assistance, ordering/calling a tow truck.
  • Ordering/reserving tables in restaurants, cafes, banquet halls.
  • Opening doors, locks, safes.
  • Ordering a courier, providing courier services.
  • Services for animals, grooming services (haircut and cosmetology), hotels for animals.
  • Weather forecast in Moscow, the Moscow region, regional cities and regional centers of the Russian Federation, in the capitals of large foreign cities and resorts.
  • Information about traffic jams.
  • Traffic routes, driving directions ( public transport, by car, on foot).
  • Encyclopedic information.
  • Telephone codes Russia and abroad.
  • “Young lady, connect” service (connection with legal entities).
  • Much more.

There are situations when we urgently need to call an organization or a specific person. But we don’t always have the necessary phone number at hand. In such cases, you can call the help desk, whose specialists will tell you how to contact a particular subscriber.

Calling the help desk from a landline phone

It is always useful to have information on hand on how to call the helpline. The Unified Russian Information Service provides information on telephone numbers of individuals and commercial organizations. Most people know how to call the helpline with landline phone. To do this, you just need to dial 09. Calls from a landline phone to this number are free. But there is also a single commercial information service 009, which will provide comprehensive information about all services and products.

Calling the help desk from a mobile phone

There are situations when you urgently need to call the helpline from your mobile phone. In this case, the phone number varies slightly depending on the operator. MTS subscribers must dial an asterisk and 09. Megafon subscribers dial 090. For Tele2 subscribers, the help desk telephone number is 09 and an asterisk. Beeline provides its subscribers with the opportunity to call the helpline by calling 009. The cost of one minute of conversation with the helpline also depends on the operator and its tariff plans.


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