After replacing the cartridge, the laser printer does not print. What to do if the printer stops printing in black

If, after installing a color cartridge, the printer does not start printing, you need to perform simple manipulations with the equipment, after which work will resume. Black color usually wears out faster than others, but this does not mean that it is the color print that is faulty. There may be a lot of reasons why black prints and others don’t. Most often they are very banal - colors are used to a lesser extent.

The black color changes with the usual movement of the hands, but when installing colors, the correct position of the cartridges is disrupted. The surfaces of the compartment in the place where the black is regularly changed can be worn, smooth, and refilling the ink is easier. In any case, if a color printer prints black, you need to fix it somehow. The reasons for this behavior of the equipment may be more serious.

What will we talk about:

Continuous Ink Supply System

Some breakdowns are common to all printer models. Regardless of whether Canon, HP or Epson does not print in color, there is only one solution. There are also specific breakdowns. For example, a color printer may fail after replacing the ink if the cartridge is made by another company. The manufacturer recommended using branded products, and he was right. A low-quality product was purchased. Work will resume only if a new cartridge is installed - a high-quality one.

More serious reasons may cause color or black and white printing to stop. There is a risk that replacing the cartridge at this moment is a coincidence, and nothing more. In fact, you need the help of a specialist. But before you sound the alarm, panic, contact service center, you should do everything that depends on the user and is within his competence. Sometimes the reasons why equipment is idle are very simple. It's easy to fix everything.

The plugs are not closed

Because the ink has been changed, there is a risk that it has been placed unevenly, and therefore the printer does not print with color ink, although it was expected to do the opposite. This risk always exists. You need to spend a few minutes replacing the paint. It is rush that becomes the reason why a color printer prints only part of the colors after recharging the cartridges. There is no time to read the instructions, the manufacturer’s recommendations, or inspect the compartment and all the elements of the continuous ink supply system.

So, if after replacing a color cartridge the printer does not print with color ink, there is a possibility that the new one is not installed correctly. We need to check everything again. Perhaps the large plugs and the small ones are in the wrong position. This prevents the equipment from starting to work. The parts are fragile. They should be carefully closed, as shown in the photo. After this, the ink will begin to flow into the writing head.

If the CISS is equipped with a chip reset lever, it must also be handled carefully. Sometimes there are filters installed in the compartment instead of a small plug. They prevent small debris from getting into the mechanism and become clogged over time. These filters must be changed promptly, otherwise the paint will stop flowing. Their condition also needs to be checked.

It also happens that the printing process is disrupted simply because they forgot to remove the orange stripes from the cartridges. This is true if the HP printer does not print in color. The photo shows what stripes we are talking about. They must be removed before installation. Otherwise, air exchange will be disrupted and the seal will be blocked. They cover the ventilation hole. This is a way to protect against drying out. Sometimes it is worth cleaning the holes with a regular pin. After this procedure, the equipment prints better.

Incorrect cartridge position

The cartridge position is standard in Canon, HP, and Epson. The tray looks almost the same, it may differ, of course, due to different dimensions and materials from which the equipment is made. But the principle is used by different manufacturers the same. So, if the position of the new cartridge is broken, it is easy to determine. If the reservoir is in a slightly raised position, there is a risk of ink leaking into the mechanism, and the color printer automatically blocks user commands. And only after the position is aligned does the technician print. When the reservoir is below the required level, the ink simply stops getting from the cartridge to the write head, and the device prints only a portion of the colors.

It is possible that during refilling the ink level exceeded the required level. This could also be the reason. In this situation, you should bleed the small compartment: using a syringe, carefully push air into it. After this, the small compartment is closed, the large one is left open, the cartridges are put in place, checking the position, and the printing is checked again.

The writing head is clogged

Over time, ink can clog the print head nozzles. The likelihood of this increases if the color printer has been in use for a long time, and it works with water-soluble ink. AND Canon printer, and the HP printer will refuse to print. You will need to clean the printer's write head.

On a printer that uses water-soluble ink, it is recommended to print at least once a week or check the system's performance using the appropriate driver. If pigment ink is used, it is advisable to print on the printer at least twice a week. In this case, both the Canon color printer and the HP color printer will last longer without pauses and stops, but sooner or later there may still be a need to clean the write head and its nozzles. So it is better to perform preventative cleaning regularly. At proper care the printer always prints much better.

Air in cartridge loops

Over time, the continuous ink supply system wears out. One of the problems is air seals. Many printers of different brands fail due to this. A sure sign of a malfunction is that printing is possible only if the ink level is above the maximum mark. But this trick only helps for a long time. Soon the air seals completely fail.

Air enters the cartridge loop during normal operation in small quantities. For prevention, you need to open the printer properties list from time to time and clean it.

Black prints, but others don't

Does it matter what color doesn't print: all the colors, or just the one you changed, or just black, or one of the colors that stayed in place? A color printer is a complex, smart technology that, using color and interruption of supply, can indicate the specifics of the breakdown.

Why doesn't the cartridge print after refilling?

So you're done ink cartridge, inserted into the printer, and the printer either refuses to print and gives an error, or prints but the sheets come out blank (or the colors are incorrect). What could be the problem and how can I try to solve it?

These problems mainly arise with those HP and Canon printers that have only two cartridges: black and color (three-color). This is due to the fact that the cartridge itself is a print head with an ink tank in one housing. There are several weak points in this system:

1. The print head itself, namely the nozzles. These are very small diameter channels. The consequence of the small diameter is rapid drying during downtime and clogging with various contaminants.
2. Print cartridge electronics. The very principle of operation of HP and Canon thermal inkjet cartridges involves heating the ink in the nozzles to “spit out” the drops. Therefore, if for some reason there is no ink in the channel, the print head overheats and partial or complete failure of the electronics and, accordingly, the entire cartridge.

Now let's try to determine the reason why the cartridge does not print and try to make it work. To begin with, let’s agree that you have refilled the ink into the cartridge and there is ink there. It describes the inside of an inkjet cartridge and describes how to determine the correct refill hole.

The first thing you need to do after refilling is to check whether ink flows through the print head nozzles. To do this, take a refilled cartridge and a clean paper napkin. We place the napkin on a flat surface and lean the cartridge with the printing part against the napkin for a few seconds, then remove the cartridge to the side and see what we got (Here you need to be careful because the ink can quickly saturate the napkin and stain the tablecloth under the napkin, so it’s better put something non-absorbent under the napkin).

You can see the result of these actions in the table

	Partially or completely missing color	Fingerprint of a working cartridge, all colors are present without gaps
Black cartridge
Color cartridge

If you see clear stripes of ink on the napkin, one black or triple color (yellow+red+blue together), it means the cartridge is refilled and the ink flows well through the channels. This cartridge should print.

If there is no ink print on the napkin at all, or it is intermittent, or (in the case of a color cartridge) there are more than three color stripes in the print, then there is an obvious problem with the ink supply to the print head.

There are three reasons:

1) No ink

2) Air lock in the print head channels

3) Drying of the print head channels

There are three options for solving problems with the ink cartridge system:

1. In case of an air lock, it can be used to bleed the cartridge and remove air from the print head channels. The cartridge must be inserted into the device and, using the included syringe, remove air from the print head until drops of ink appear in the syringe.

   If you don’t have this device and need to print, you can try to force the air out of the print head by shaking the cartridge like a mercury thermometer. When using this method You need to first wrap the lower printing part of the cartridge with a napkin or something else so as not to splatter everything around with ink, and do this in the bathroom.

1. You can try to soak dry printer head channels. There are special flushing fluids for this, for example here. You can also use improvised means, for example, “Mr. Muscle” in green has proven itself well. The only problem with using improvised flushes is that it is impossible to 100% predict the result of the reaction of the liquid at hand and the internal parts of the cartridge. Special washings are guaranteed safety.

In general, washing inkjet cartridges is a topic for a separate article.

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After all the procedures, your cartridge should leave these prints on the napkin.

This means that the ink supply is working properly.

The cartridge leaves a print on the napkin but the printer still does not print, why?

1) Electrical problems

The ink system of the cartridge is working, but in order for the printer to print, the electrical system of the HP or Canon ink cartridge must also be working.

If, after installing a refilled cartridge into the carriage, the printer displays a message that the cartridge is faulty or missing, you can try to remove the cartridge from the printer and carefully wipe the golden electrical contacts of the cartridge with a rubber eraser or alcohol (followed by drying).

It is also useful to look inside the printer in the carriage (this is the place where

Cartridges are installed) and check the electrical contacts there as well. Often everything in the carriage is stained with ink at the contact points - this is the reason for the cartridge not working. Naturally, you need to wipe the contacts in the printer with the power cord disconnected from the electrical network.

2) Problems of overfilling the cartridge.

Quite often this situation occurs: after refilling a cartridge with ink, when checking, a clear print remains on a napkin (either black or three-color), but the cartridge does not print, or does not print in all colors. The reason may be a simple excess of ink in the foam sponge of the cartridge. A sign of such an overabundance is the formation of a drop of ink from the bottom of the cartridge at the outlet holes (when you lift the cartridge, you see ink oozing from the cartridge). This shouldn't happen! The cartridge should not leak in a calm state!

The explanation is quite simple. When printing, an accumulated drop of ink prevents the droplets from shooting onto the paper and can leave blots.

If you have all the signs of refilling, simply pump out some ink and make sure that nothing leaks from the cartridge and that after wiping with a napkin, the nozzle part of the cartridge remains clean.

Important notes!

If the printer detects the cartridge, but shows that the ink is low, there is no need to worry. The whole point is that no ink level sensor in the cartridge , of course, no, and a printer doesn't know that you refilled this cartridge. You just need to ignore the messages about the lack of ink and print calmly.

If the cartridge is detected by the printer and gives good prints on a napkin, but blank sheets come out when printing, most likely the cartridge is electrically faulty and nothing can be done about it. Buy a new cartridge, for example, and refill it on time, avoiding printing with a “dry” cartridge.

“My cartridge won’t print”, - this is exactly the problem that companies that service and repair office equipment often contact. What is the cause of this problem? Of course, there may be several of them. The first of them is the simplest - it requires refilling the cartridge.

But it often happens that the cartridge is full, but the printer refuses to print at all or gives us paper without text.

It is known that cartridges for inkjet and laser printers are different from each other, so the causes of malfunctions and methods for eliminating them are also different.

Ink cartridges

Cartridges for inkjet printing devices are conventionally divided into two types depending on the design of the cartridges:

1. A cartridge that has both a print head and an ink tank, in the form of a single, one-piece, replaceable unit. A distinctive feature of this cartridge is the presence of several dozen golden metal contacts on its body.
2. A cartridge having only an ink tank, in the form of a replaceable unit. The print head is not included in the cartridge; it is installed independently in the printer.

Inkjet printing technology is fundamentally based on the use of special ink that dries quickly upon contact with air. During the printing process, the fine channels of the print head are filled with ink. Air, the print head's worst enemy, if it gets into the print head channels, can dry out the ink in these thin channels, clogging them. This applies to any cartridges and any ink for any model of inkjet printing device.

Possible malfunctions of inkjet printer cartridges and ways to eliminate them

1. After installing a refilled cartridge, the printer does not print, and the Error or Ink Out indicator lights up

   Possible reason: the cartridge is installed incorrectly.

   First, study the section of the instruction manual “Replacing ink cartridges” for a specific printer and follow all the recommended steps for replacing them. Then check that all adhesive stickers have been removed from the cartridge body, which in some cartridge models may temporarily seal the ventilation holes.

   If during installation of the cartridge you touched the contact pads and nozzles located on the cartridge body with your fingers, wipe the nozzles with a cloth moistened with a special cleaning fluid. inkjet printers, and the contact pads can be cleaned with alcohol.

2. After installing a refilled cartridge, the printer does not print, and the Error or Ink Out indicator may light up, although all the recommendations in step 1 have been followed

   A possible reason is that the cartridge was exposed to negative temperatures or was in an “inconvenient” position for a long time, so there was an outflow of ink from the print head inside. In this case, install the cartridge on the printer at room temperature and leave it in this position for some time (about 6 hours), then print a control page and, if necessary, perform several “cleaning cycles.”

   The next possible cause of the defect is that after refilling the cartridge, the ink did not have time to completely saturate the porous material inside the body and did not seep through the capillaries to the print head. In this case, leave the cartridge on the printer for a day, periodically performing a “cleaning cycle.”

   Well, and finally, the cartridge may simply be defective, which can be found out in the conditions of the service center.

To ensure long-term printer performance and get the maximum economic return from consumables, the user must pay sufficient attention to the cartridges, both when using and storing the cartridges, and during the ink refilling process. Regardless of whether you are using an original cartridge, a cartridge manufactured by an independent manufacturer, or a refilled cartridge, strictly follow the specified operating rules based on the technological features of the inkjet printing process.

How many times can an inkjet cartridge be refilled?

Inkjet cartridges with a combined print head and ink tank (all HP and Lexmark, as well as many Canons) have a block of contacts that lose their electrical properties over time. As a result, ink does not flow into the appropriate nozzles of the print head, which leads to poor print quality (white streaks on the lines). Also, over time, the shape of the nozzles becomes distorted, which leads to a deterioration in print quality.

As a result, the average service life of color cartridges of this type is 3–4 refill cycles, black and white - 5–10 cycles (up to 20).

As for cartridges with a separate print head (all Epson and many Canons), an “ink tank” that can withstand up to 20 cycles of professionally performed refilling is subject to refilling.

Laser cartridges

What to do if the laser cartridge does not print?

The main solution to this problem is to refill the cartridge. Refilling technology laser cartridge provides the following operations: disassembling the cartridge, cleaning the body and parts of the cartridge from toner residues, treating the drum, cleaning blade and other parts with special polishing materials if necessary, filling in new toner, installing a transport seal if necessary, assembling, testing the cartridge, packaging.

What is laser cartridge remanufacturing?

When restoring a cartridge, in addition to all the operations described in the previous question, the drum and cleaning blades (squeegees) are replaced, as well as, if necessary, the magnetic shaft and the initial charge creation (PCR) shaft are replaced. Thus, after restoration, all parts and materials of the cartridge (except for the body), which ensure high-quality printing, are new.

How many times can a laser cartridge be refilled or refilled?

The laser cartridge can be refilled 3-4 times, and can be restored as many times as desired. Usually, after the required 3-4 refills, a restoration procedure is carried out. If the cartridge has mechanical damage housing, or any rollers or gears in it are worn out, these parts must also be replaced.

How can high quality printing from a remanufactured cartridge be ensured?

Ink cartridges.

The print quality of an inkjet cartridge is determined by the quality of the materials used for refilling, as well as the quality of the cleaning of the head and internal cavities from residual dried ink. To clean cartridges, various washing liquids are used depending on the degree of contamination and the amount of coked residues. All work is performed using special equipment.

Laser cartridges.

The printing quality of a laser cartridge is determined by the quality of consumables used during remanufacturing, as well as strict adherence to the technology of disassembling, cleaning, filling and assembling each cartridge model. To ensure long-term operation of the cartridge and no deterioration in print quality, special lubricants, sprays, and gels are used.

After refilling or remanufacturing, each cartridge must undergo mandatory testing.

Very often, people need quick help when resolving an issue or do not have enough money for repairs from a reputable office that has proven itself in the consumables recycling market. In this case, you should think twice before taking your cartridge to a dubious would-be refiller, who may repair it in such a way that you will have to throw not only money, but also the cartridge into the oven.

Hello, Ksenia! You do not write what brand of printer you have. But this is extremely important. In fact, there can be many reasons why the printer does not print when there is ink. I’ll try to answer for the case of inkjet printers, for the case when cartridges are recognized, for the case when the counter shows normal ink consumption, and the carriage moves during printing, i.e. There is an imitation of printing, and not a sheet run. If your case falls under the one described above, then 99% of the time it is the printer nozzles being clogged with dried ink. This is a problem - common reason, which is used to repair printers. There are only five reasons for clogging, and some of them are related solely to the properties of inkjet ink. Reasons: Long-term non-use of the printer - for example, if you went on vacation and no one prints anything on the printer; If the inkjet cartridge with nozzles (for example, Lexmark, HP, Canon and others) was left to dry in the open air before refilling; If you use a mixture of inks from different manufacturers when refilling cartridges; If the CISS for the ink filter is used without air filters; Using low-quality ink that is poorly filtered from debris. Inkjet printers use ink that dries quickly in open air. During printing, inkjet printer nozzles fill with ink flowing through them, but if the ink nozzles are idle for a long period of time or if air enters the inkjet nozzles, the ink dries out very quickly. It is also necessary to take into account the fact that a certain amount of hard dirt gets into the nozzles and gets stuck in them. Moreover, the chemical composition of this dirt can be either identical to the composition of inkjet ink or completely different from it. If the nozzles are completely clogged, they will not allow ink to flow through and the printer will need to be repaired. This problem can be identified when printing text in monochrome printing - horizontal white stripes appear on the paper. If you use full color printing, the stripes will be horizontal and the wrong color. If we are talking about blocking all the nozzles of a particular color, then problems with incorrect color rendering in color photographs will soon arise, since the color balance is greatly disturbed. Therefore, there is an imitation of printing, when instead of sheets with text or images, white sheets of paper come out of the printer. If the nozzles are partially clogged, the flow of inkjet ink through them is greatly reduced. This may be virtually invisible with monochrome printing, so a single test print is often not enough to determine whether a blockage is present. You should try to print a color photo; it may appear with horizontal stripes of the wrong colors. If nozzle clogs are not corrected, they will worsen and may require major printer repairs. Information on how to solve the problem of clogged jet nozzles can be found by reading the information at http://www.sibmen.ru/cleans.php

• Bad consumables.

How to fix problems

Some users may encounter a problem where the printer prints poorly in black or does not print at all. In most cases, such a malfunction can be easily solved independently, without the help of specialists.

Possible causes of the malfunction

• Bad consumables.

Incorrect selection of cartridges, or cartridges from different sets may not work correctly in the printer. This also affects the ink - it can thicken too quickly or clog the nozzles.

• Insufficient ink levels in cartridges.

Some printer models do not work well with cartridges that contain a small amount of ink. It is in such cases that the black color will not be completely absent, remaining pale and unclear in the prints.

• The print head or the vents in the cartridges are clogged.

Sometimes the printer does not print black because the print head is airy or the ventilation holes in the cartridges are clogged.

How to fix problems

It is important to carefully select compatible consumables, purchasing them from trusted manufacturers, and also to avoid collaboration cartridges from different manufacturers.

If the ink level in the cartridges is insufficient, they must be refilled or replaced.

The print head problem is the most serious and requires cleaning. To do this, you can use the hardware method by selecting the appropriate command in the printer menu. If the device is idle for a long time, manual cleaning will be required, which requires care and certain skills. Sometimes, if your printer won't print black, clogged vents are to blame. After turning off the printer, the cartridges need to be removed and carefully cleaned with a pin.